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Jill Kahn

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Jill Kahn

Vice President - Advanced Professional Services | Fastly

United States

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Jill Kahn

Summary

Jill Kahn is a seasoned management professional with over 20 years of experience in the tech and consulting sectors. Currently serving as Vice President of Advanced Professional Services at Fastly, she has a proven track record in customer onboarding, technical account management, and managed security operations. Jill's career spans prestigious companies like Accenture, DIRECTV, and AT&T, where she held various leadership roles, showcasing her adaptability and strategic mindset. Notably, she has worked on global projects across multiple countries, enhancing her cross-cultural communication skills. Jill is passionate about people advocacy and development, dedicating time to mentoring and teaching future leaders. She holds a Cum Laude Bachelor’s degree from Baker University and has international study experience in the UK. Outside of work, she is actively involved in her community, serving as the president of her local elementary school PTA.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Consulting Experience

Jill Kahn

Work Experience

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Vice President - Advanced Professional Services at

Fastly

April 2024 - Present

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Vice President, Customer Support Engineering at

Fastly

April 2021 - May 2024

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Sr. Director, Customer Support Engineering at

Fastly

August 2019 - April 2021

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Director, Global Client Service Operations at

Fastly

November 2018 - August 2019

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Director, Business Implementation and Labor - Consumer Contact Centers at

CenturyLink

October 2016 - November 2018

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Chief of Staff - Partner Sales and Distribution at

DIRECTV

March 2016 - October 2016

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Senior Operations Manager at

DIRECTV

May 2015 - March 2016

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Senior Implementation Manager - Emerging Markets at

DIRECTV

June 2014 - May 2015

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Outbound Sales Center Implementation Manager at

DIRECTV

February 2013 - June 2014

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Analyst through Senior Manager Level at

Accenture

August 1998 - December 2009

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Tech Support BPO: Self-Help and Call Deflection Transformation Program Manager at

Accenture

January 2008 - November 2009

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Retention, Billing, & Offline Operations Optimization: Solution Architect and Delivery Lead at

Accenture

January 2007 - January 2008

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Inbound Sales BPO: Solution Analyst, Offshore Pilot Delivery Account Mgr. & Mobilization Lead at

Accenture

January 2007 - January 2007

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Tech Support BPO: Philippines and Panama Contact Center Mobilization Site Lead at

Accenture

January 2005 - January 2006

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Tech Support BPO: Chat Pilot Project Launch Manager at

Accenture

January 2005 - January 2005

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Tech Support BPO: Business Process Optimization and Transformation Team Project Manager at

Accenture

January 2004 - January 2004

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Tech Support BPO: Vendor Manager at

Accenture

January 2003 - January 2003

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Tech Support BPO: Global Command Center Shift Manager at

Accenture

January 2003 - January 2003

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Global Billing and Tech Support Sourcing Strategy: Data and Solution Analyst at

Accenture

January 2002 - January 2002

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Global Contact Center Vendor Rationalization and Strategy: Data Analyst at

Accenture

January 2001 - January 2001

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Product Test BPO: Test Planning Analyst and Test Execution Team Lead at

Accenture

January 1998 - January 2000

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Jill Kahn

Education

Baker University, Bachelor Of Science (B.S.)

January 1994 - January 1998

Harlaxton University

January 1997 - January 1997

Frequently Asked Questions about Jill Kahn

What is Jill Kahn email address?

Jill Kahn's primary email address is *****@fastly.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jill Kahn work for?

Jill Kahn is a Vice President - Advanced Professional Services at Fastly, a company specializing in Prepackaged software.

Where Jill Kahn graduated from?

Jill Kahn holds a degree in from Baker University.

How can I directly contact Jill Kahn?

To contact Jill Kahn directly, you can use the email address *****@fastly.com. Complete contact information is available upon registration with Muraena.

Who is Jill Kahn?

Jill Kahn is a seasoned management professional with over 20 years of experience in the tech and consulting sectors. Currently serving as Vice President of Advanced Professional Services at Fastly, she has a proven track record in customer onboarding, technical account management, and managed security operations. Jill's career spans prestigious companies like Accenture, DIRECTV, and AT&T, where she held various leadership roles, showcasing her adaptability and strategic mindset. Notably, she has worked on global projects across multiple countries, enhancing her cross-cultural communication skills. Jill is passionate about people advocacy and development, dedicating time to mentoring and teaching future leaders. She holds a Cum Laude Bachelor’s degree from Baker University and has international study experience in the UK. Outside of work, she is actively involved in her community, serving as the president of her local elementary school PTA.

Jill`s contact details

mail

*****@fastly.com

*********@att.com

Colleagues

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Fernando Medrano

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Austin Spires

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Saikat Paul

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Suzanne Konvicka

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Kim Ogletree

Chief Customer Officer

Lakshmi Sharma

Chief Product and Chief Strategy Officer

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