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Jim Iyoob

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Jim Iyoob

Chief Customer Officer | Etech Global Services

San Antonio, Texas, United States

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Jim Iyoob

Summary

Jim Iyoob is a seasoned Chief Customer Officer at Etech Global Services, bringing over 30 years of experience in customer experience and contact center solutions. His extensive background encompasses roles in business development, operational excellence, and strategic planning, making him a recognized leader in the industry. Jim has been awarded multiple accolades, including the prestigious CX Hall of Fame award and recognition as an ICMI Top 25 Thought Leader. He is not only an executive but also a published author, having co-authored three books and contributed to various industry publications. His passion for innovation is matched by his commitment to community service, volunteering for organizations focused on youth development. With a strong grasp of both technology and customer needs, Jim continues to drive success in outsourcing solutions.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Jim Iyoob

Work Experience

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Chief Customer Officer at

Etech Global Services

June 2017 - Present

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Executive Vice President at

Etech Global Services

May 2015 - June 2017

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Senior Vice President Corporate Development at

Social Strategy1

March 2013 - May 2015

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Senior Vice President Global Development at

Etech Global Services

September 2000 - February 2013

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Vice President Global Development at

Etech

May 2006 - September 2011

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Director of Operations at

Etech

January 2000 - January 2006

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Manager at

Dagan Bouzaglo

January 1990 - January 2000

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Jim Iyoob

Education

DeVry University

January 1984 - January 1987

DeVry University

Frequently Asked Questions about Jim Iyoob

What is Jim Iyoob email address?

Jim Iyoob's primary email address is ***@etechgs.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jim Iyoob work for?

Jim Iyoob is a Chief Customer Officer at Etech Global Services, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Jim Iyoob graduated from?

Jim Iyoob holds a degree in Computer Programming from DeVry University.

How can I directly contact Jim Iyoob?

To contact Jim Iyoob directly, you can use the email address ***@etechgs.com. Complete contact information is available upon registration with Muraena.

Who is Jim Iyoob?

Jim Iyoob is a seasoned Chief Customer Officer at Etech Global Services, bringing over 30 years of experience in customer experience and contact center solutions. His extensive background encompasses roles in business development, operational excellence, and strategic planning, making him a recognized leader in the industry. Jim has been awarded multiple accolades, including the prestigious CX Hall of Fame award and recognition as an ICMI Top 25 Thought Leader. He is not only an executive but also a published author, having co-authored three books and contributed to various industry publications. His passion for innovation is matched by his commitment to community service, volunteering for organizations focused on youth development. With a strong grasp of both technology and customer needs, Jim continues to drive success in outsourcing solutions.

Jim`s contact details

mail

***@etechgs.com

*********@etechinc.com

Colleagues

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Nancy Pratt Phr Shrm-Cp

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Patrick Reynolds

Vice President

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Kaylene Eckels

Chief Operations Officer

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Ben Johnson

Asst. Vice President of Operations

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Veronica Chimney Edd

Chief Human Resources Officer

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