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Kaylene Eckels
Kaylene Eckels
Chief Operations Officer | Etech Global Services
Texas, United States
Kaylene Eckels
Summary
Kaylene Eckels is a seasoned professional with over 25 years of experience in the contact center industry. Her career began as a call center agent, and she has since progressed through various leadership roles, culminating in her current position as Chief Operations Officer at Etech Global Services. Kaylene's expertise spans account management, business process improvement, and operational excellence, making her a pivotal figure in driving Etech's global contact center strategy. She is a passionate advocate for servant leadership, focusing on employee development and client relationships. Kaylene's leadership has been instrumental in Etech's growth, fostering a culture of innovation and accountability. She is also recognized for her contributions to the industry as a speaker and writer, having received the Silver Stevie Award for Woman of the Year in Customer Service. Kaylene holds a Bachelor of Science degree in Marketing from Upper Iowa University, graduating Cum Laude. Her commitment to making a remarkable difference is evident in her work and community involvement.
Kaylene Eckels
Work Experience
Chief Operations Officer at
Etech Global Services
February 2017 - Present
Vice President Global Operations at
Etech Global Services
August 2012 - January 2017
Assistant Vice President - Global Operations at
eTech
December 2010 - July 2012
Leader, Quality Assurance & Training at
Dun & Bradstreet
January 1997 - January 2006
Kaylene Eckels
Education
Upper Iowa University, Bachelor Of Science (B.S.)
January 1995 - January 1997
Frequently Asked Questions about Kaylene Eckels
What is Kaylene Eckels email address?
Kaylene Eckels's primary email address is **************@etechinc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kaylene Eckels work for?
Kaylene Eckels is a Chief Operations Officer at Etech Global Services, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Kaylene Eckels graduated from?
Kaylene Eckels holds a degree in Marketing from Upper Iowa University.
How can I directly contact Kaylene Eckels?
To contact Kaylene Eckels directly, you can use the email address **************@etechinc.com. Complete contact information is available upon registration with Muraena.
Who is Kaylene Eckels?
Kaylene Eckels is a seasoned professional with over 25 years of experience in the contact center industry. Her career began as a call center agent, and she has since progressed through various leadership roles, culminating in her current position as Chief Operations Officer at Etech Global Services. Kaylene's expertise spans account management, business process improvement, and operational excellence, making her a pivotal figure in driving Etech's global contact center strategy. She is a passionate advocate for servant leadership, focusing on employee development and client relationships. Kaylene's leadership has been instrumental in Etech's growth, fostering a culture of innovation and accountability. She is also recognized for her contributions to the industry as a speaker and writer, having received the Silver Stevie Award for Woman of the Year in Customer Service. Kaylene holds a Bachelor of Science degree in Marketing from Upper Iowa University, graduating Cum Laude. Her commitment to making a remarkable difference is evident in her work and community involvement.
Kaylene`s contact details
**************@etechinc.com
**************@etechgs.com
Colleagues
Vice President
Chief Security Officer and CTO
Asst. Vice President of Human Resources
Vice President
Asst. Vice President of Operations
Founder
Chief Customer Officer
Chief Human Resources Officer