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Joey Cupo

Joey Cupo

Vice President Operations | Inktel Contact Center Solutions

Tulsa, Oklahoma, United States

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Joey Cupo

Summary

Joey Cupo is a results-oriented professional based in Tulsa, Oklahoma, with a robust background in operations and customer experience management. With over a decade of experience in leadership roles within the contact center industry, he has a proven track record of enhancing performance and driving organizational success through strategic planning and team leadership. Joey's expertise encompasses a wide array of areas, including business development, employee engagement, and change management. His dynamic approach to leadership is characterized by a focus on both the big picture and intricate details, ensuring that teams achieve their goals while fostering a positive work environment. He holds a specialization in Business from Purdue University Calumet and has consistently demonstrated his ability to adapt and thrive in fast-paced, customer-centric environments. Joey is passionate about continuous improvement and is always looking for innovative ways to enhance service delivery.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Joey Cupo

Work Experience

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Vice President Operations at

Inktel Contact Center Solutions

September 2021 - Present

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Site Director at

Inktel Contact Center Solutions

July 2020 - October 2021

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Director of Customer Solutions at

Lee Enterprises Formerly Berkshire Hathaway Bh Media

January 2015 - May 2020

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Director of Customer Experience at

The Tampa Tribune

September 2014 - December 2015

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Customer Service Manager at

The Tampa Tribune

June 2013 - August 2014

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Director of Call Center Operations at

Telespeak Contact Centers Of America Bpo

July 2010 - June 2013

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Joey Cupo

Education

Frequently Asked Questions about Joey Cupo

What is Joey Cupo email address?

Joey Cupo's primary email address is *********@inktel.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Joey Cupo work for?

Joey Cupo is a Vice President Operations at Inktel Contact Center Solutions, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Joey Cupo graduated from?

Joey Cupo holds a degree in Business from Purdue University Calumet.

How can I directly contact Joey Cupo?

To contact Joey Cupo directly, you can use the email address *********@inktel.com. Complete contact information is available upon registration with Muraena.

Who is Joey Cupo?

Joey Cupo is a results-oriented professional based in Tulsa, Oklahoma, with a robust background in operations and customer experience management. With over a decade of experience in leadership roles within the contact center industry, he has a proven track record of enhancing performance and driving organizational success through strategic planning and team leadership. Joey's expertise encompasses a wide array of areas, including business development, employee engagement, and change management. His dynamic approach to leadership is characterized by a focus on both the big picture and intricate details, ensuring that teams achieve their goals while fostering a positive work environment. He holds a specialization in Business from Purdue University Calumet and has consistently demonstrated his ability to adapt and thrive in fast-paced, customer-centric environments. Joey is passionate about continuous improvement and is always looking for innovative ways to enhance service delivery.

Joey`s contact details

mail

*********@inktel.com

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