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Luis Gonzalez
Luis Gonzalez
Chief Operating Officer | Inktel Contact Center Solutions
Miami, Florida, United States
Luis Gonzalez
Summary
Luis Gonzalez is a seasoned executive with over 20 years of experience in management across various sectors, including service delivery and emergency services. Currently serving as the Chief Operating Officer at Inktel Contact Center Solutions, he leverages his extensive background in call center operations and customer retention strategies. His commitment to community service is evident through his role as a Firefighter/Paramedic for the City of West Palm Beach, where he also specializes as a Hazardous Materials Technician. A member of Leadership Florida Class XXVIII, Luis is passionate about promoting diversity within the Fire Service. His diverse skill set encompasses crisis management, strategic planning, and team building, making him a versatile leader. With a strong educational foundation in Fire and Emergency Medical Services, he continuously seeks to bridge the gap between operational excellence and public safety. Luis's unique combination of corporate and public sector experience sets him apart as a leader dedicated to innovation and community impact.
Luis Gonzalez
Work Experience
Chief Operating Officer at
Inktel Contact Center Solutions
December 2023 - Present
Firefighter/Paramedic at
City of West Palm Beach, FL
October 2013 - December 2023
Sr. VP, Information Technology at
Inktel Contact Center Solutions
August 2006 - September 2013
VP, Merchant Services at
Comerxia
November 2005 - August 2006
Director, International Operations at
Technion Communications
December 2000 - November 2005
Director, Marketing at
Car Spa, Inc.
August 1998 - December 2000
Director, Customer Retention at
AutoNation
May 1996 - August 1998
Luis Gonzalez
Education
University of Florida, Bachelor Of Science - Bs
January 2020 - January 2023
Palm Beach State College, Bachelor's Degree
January 2014 - January 2019
Broward Community College, Associate's Degree
January 2010 - January 2017
Leadership Florida
January 2009 - January 2010
Miami High
January 1984 - January 1987
Frequently Asked Questions about Luis Gonzalez
What is Luis Gonzalez email address?
Luis Gonzalez's primary email address is *************@inktel.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Luis Gonzalez work for?
Luis Gonzalez is a Chief Operating Officer at Inktel Contact Center Solutions, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Luis Gonzalez graduated from?
Luis Gonzalez holds a degree in Fire And Emergency Medical Services from University of Florida.
How can I directly contact Luis Gonzalez?
To contact Luis Gonzalez directly, you can use the email address *************@inktel.com. Complete contact information is available upon registration with Muraena.
Who is Luis Gonzalez?
Luis Gonzalez is a seasoned executive with over 20 years of experience in management across various sectors, including service delivery and emergency services. Currently serving as the Chief Operating Officer at Inktel Contact Center Solutions, he leverages his extensive background in call center operations and customer retention strategies. His commitment to community service is evident through his role as a Firefighter/Paramedic for the City of West Palm Beach, where he also specializes as a Hazardous Materials Technician. A member of Leadership Florida Class XXVIII, Luis is passionate about promoting diversity within the Fire Service. His diverse skill set encompasses crisis management, strategic planning, and team building, making him a versatile leader. With a strong educational foundation in Fire and Emergency Medical Services, he continuously seeks to bridge the gap between operational excellence and public safety. Luis's unique combination of corporate and public sector experience sets him apart as a leader dedicated to innovation and community impact.
Luis`s contact details
*************@inktel.com
Colleagues
Chief Technology Officer
Miami Beach City Commissioner
Vice President Operations
Member
SVP, Business Development
VP, Business Development
Student Internship