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John Foulk
John Foulk
Manager of Customer Care Operations | Royal Caribbean International
Florida, Miami, United States
John Foulk
Summary
John Foulk is a seasoned executive with a robust background in contact center management and operations. Currently serving as Vice President of Global Contact Centers at Royal Caribbean International, he leads a large team across multiple locations, demonstrating his ability to manage complex operations efficiently. With an MBA emphasizing International Business, John combines academic knowledge with extensive real-world experience in various industries, including telecommunications and consumer electronics. His leadership style is characterized by a focus on employee engagement and performance management, fostering a culture of continuous improvement. Fluent in both English and Spanish, he is well-equipped to navigate diverse markets, particularly in Latin America. John is passionate about customer satisfaction and retention, leveraging his strategic mindset to drive business growth. His career reflects a commitment to excellence and a proven track record of achieving significant results in challenging environments.
John Foulk
Work Experience
Manager of Customer Care Operations at
Cox Communications
July 1998 - July 2007
Site Director / Call Center General Manager at
Empire Today
July 2007 - February 2011
Director, Operations at
Alorica
February 2011 - March 2013
Division Vice President, Operations at
Alorica
March 2013 - February 2019
Senior Vice President Operations at
Alorica
February 2019 - July 2022
Vice President Global Contact Centers at
Royal Caribbean International
July 2022 - Present
John Foulk
Education
Wichita State University
January 2001 - January 2003
Wichita State University, MBA, Business Administration
January 2004 - January 2006
Wichita State University, Bachelor of Arts, Business Administration, Marketing, Management, Economics
January 2001 - January 2003
Wichita State University
January 2004 - January 2006
Frequently Asked Questions about John Foulk
What is John Foulk email address?
John Foulk's primary email address is ******@alorica.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does John Foulk work for?
John Foulk is a Manager of Customer Care Operations at Royal Caribbean International.
Where John Foulk graduated from?
John Foulk holds a degree in Master of Business Administration with emphasis in International Business from Wichita State University.
How can I directly contact John Foulk?
To contact John Foulk directly, you can use the email address ******@alorica.com. Complete contact information is available upon registration with Muraena.
Who is John Foulk?
John Foulk is a seasoned executive with a robust background in contact center management and operations. Currently serving as Vice President of Global Contact Centers at Royal Caribbean International, he leads a large team across multiple locations, demonstrating his ability to manage complex operations efficiently. With an MBA emphasizing International Business, John combines academic knowledge with extensive real-world experience in various industries, including telecommunications and consumer electronics. His leadership style is characterized by a focus on employee engagement and performance management, fostering a culture of continuous improvement. Fluent in both English and Spanish, he is well-equipped to navigate diverse markets, particularly in Latin America. John is passionate about customer satisfaction and retention, leveraging his strategic mindset to drive business growth. His career reflects a commitment to excellence and a proven track record of achieving significant results in challenging environments.
John`s contact details
******@alorica.com
******@royalcaribbean.com
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