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Jon Dorr

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Jon Dorr

VP, Customer Experience (Professional Services, Customer Success and Support) | Paperless Parts

Boston, Massachusetts, United States

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Jon Dorr

Summary

Jon Dorr is a seasoned executive in the customer experience domain, currently serving as the VP of Customer Experience at Paperless Parts. With over 15 years of experience in professional services and customer success, he has a proven track record of driving customer satisfaction and operational excellence. Jon's expertise spans account management, agile methodologies, and software development, making him a versatile leader in the tech industry. His career trajectory includes significant roles at several leading software companies, where he has consistently demonstrated his ability to lead teams and deliver results. Jon is passionate about leveraging technology to enhance customer interactions and streamline processes. He holds a degree from the University of Massachusetts Lowell and is known for his strategic thinking and problem-solving skills. Outside of work, he is interested in emerging technologies and leadership development. Jon's diverse background and commitment to customer success set him apart in the competitive landscape of household appliances and software services.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Organisational experience

Startup Experience

Corporate Experience

Jon Dorr

Work Experience

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VP, Customer Experience (Professional Services, Customer Success and Support) at

Paperless Parts

April 2022 - Present

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Senior Director, Professional Services at

Salsify

October 2018 - April 2022

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Sr. Manager Customer Success at

Black Duck Inn

March 2018 - October 2018

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Director, Operations & Delivery Americas at

Kyloe Partners - Your Bullhorn specialists

August 2017 - March 2018

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Director of Professional Services at

VMware, Inc.

March 2017 - August 2017

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VP, Global Client Engagement at

Bullhorn

October 2016 - March 2017

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Director, Global Technical Services (Professional Services) at

Bullhorn

May 2016 - October 2016

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Sr. Manager Global Technical Services (Professional Services) at

Bullhorn

March 2014 - May 2016

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Manager Global Solution Architecture at

Bullhorn

January 2012 - March 2014

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Sr. Business Analyst / Solution Architect at

Bullhorn

August 2010 - February 2011

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Sr. Delivery Consultant (Professional Services) at

Bullhorn

July 2009 - August 2010

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Delivery Consultant (Professional Services) at

Bullhorn

August 2008 - July 2009

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Sr. Implementation at

Oracle

January 2006 - January 2008

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SE/Channel Manager at

January 2005 - January 2006

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Frequently Asked Questions about Jon Dorr

What is Jon Dorr email address?

Jon Dorr's primary email address is ********@paperlessparts.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jon Dorr work for?

Jon Dorr is a VP, Customer Experience (Professional Services, Customer Success and Support) at Paperless Parts, a company specializing in Prepackaged software.

Where Jon Dorr graduated from?

Jon Dorr holds a degree in from University of Massachusetts Lowell.

How can I directly contact Jon Dorr?

To contact Jon Dorr directly, you can use the email address ********@paperlessparts.com. Complete contact information is available upon registration with Muraena.

Who is Jon Dorr?

Jon Dorr is a seasoned executive in the customer experience domain, currently serving as the VP of Customer Experience at Paperless Parts. With over 15 years of experience in professional services and customer success, he has a proven track record of driving customer satisfaction and operational excellence. Jon's expertise spans account management, agile methodologies, and software development, making him a versatile leader in the tech industry. His career trajectory includes significant roles at several leading software companies, where he has consistently demonstrated his ability to lead teams and deliver results. Jon is passionate about leveraging technology to enhance customer interactions and streamline processes. He holds a degree from the University of Massachusetts Lowell and is known for his strategic thinking and problem-solving skills. Outside of work, he is interested in emerging technologies and leadership development. Jon's diverse background and commitment to customer success set him apart in the competitive landscape of household appliances and software services.

Jon`s contact details

mail

********@paperlessparts.com

*****@vmware.com

Colleagues

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Alan Hawley

SVP of Sales

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Mike Stankus

Chief Revenue Officer

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Scott Sawyer

Co-Founder & Chief Scientist

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Micaela Foley

VP of Demand Gen

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Jay Jacobs

CEO/ Founder

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Jason Luce

Chief Technology Officer

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Jason Ray

Co-Founder & CEO

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