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Jon Ledden

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Jon Ledden

VP of Customer Value | Thought Industries

Ireland

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Jon Ledden

Summary

Jon Ledden is a seasoned leader in Learning Management Systems (LMS) solutions and educational technology with over 20 years of diverse experience spanning sales, education, technical implementation, and customer success. He has a proven track record of driving commercial performance and operational optimization, focusing on creating genuine value for customers. Jon's leadership style emphasizes continuous improvement, encapsulated in his personal motto: 'Aim to Get 1% Better Every Day & Enjoy the Process.' His innovative mindset led him to design a unique internal submission process for product development at Thought Industries, significantly enhancing customer retention. With extensive experience in building and scaling teams, he has a deep understanding of customer success operations and educational strategies. Jon's background in fitness and personal training complements his professional endeavors, showcasing his commitment to personal development and well-being. He is passionate about leveraging technology to enhance learning experiences and improve customer engagement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jon Ledden

Work Experience

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VP of Customer Value at

Thought Industries

October 2021 - Present

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Director of Technical Success & Support at

Thought Industries

February 2020 - October 2021

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Senior Manager of Customer Success at

Thought Industries

June 2019 - February 2020

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Onboarding Customer Success Manager at

Thought Industries

November 2018 - June 2019

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Head of Education: Finance / Fitness / Leadership & Management at

SHAW ACADEMY SL.

August 2016 - November 2018

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Studio Manager / Personal Trainer at

BodyByrne Training

August 2013 - August 2016

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Business Development Executive at

West Wood Club

October 2011 - October 2013

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Security Professional at

ICTS UK & IRELAND

April 2009 - January 2011

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Audio Visual Technician at

AVCOM | The Premium Event Production Agency

January 2007 - January 2008

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Jon Ledden

Education

National Council For Exercise & Fitness, Certificate In Exercise, Health & Fitness

January 2010 - January 2011

Sound Training Centre, City And Guilds 1820 Sound Engineer Parts 1,2 & 3

January 1999 - January 2000

Frequently Asked Questions about Jon Ledden

What is Jon Ledden email address?

Jon Ledden's primary email address is **********@thoughtindustries.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jon Ledden work for?

Jon Ledden is a VP of Customer Value at Thought Industries, a company specializing in Data processing schools.

Where Jon Ledden graduated from?

Jon Ledden holds a degree in Certificate In Exercise, Health & Fitness from National Council For Exercise & Fitness.

How can I directly contact Jon Ledden?

To contact Jon Ledden directly, you can use the email address **********@thoughtindustries.com. Complete contact information is available upon registration with Muraena.

Who is Jon Ledden?

Jon Ledden is a seasoned leader in Learning Management Systems (LMS) solutions and educational technology with over 20 years of diverse experience spanning sales, education, technical implementation, and customer success. He has a proven track record of driving commercial performance and operational optimization, focusing on creating genuine value for customers. Jon's leadership style emphasizes continuous improvement, encapsulated in his personal motto: 'Aim to Get 1% Better Every Day & Enjoy the Process.' His innovative mindset led him to design a unique internal submission process for product development at Thought Industries, significantly enhancing customer retention. With extensive experience in building and scaling teams, he has a deep understanding of customer success operations and educational strategies. Jon's background in fitness and personal training complements his professional endeavors, showcasing his commitment to personal development and well-being. He is passionate about leveraging technology to enhance learning experiences and improve customer engagement.

Jon`s contact details

mail

**********@thoughtindustries.com

Colleagues

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Samuel Bourneuf

VP of Finance and Operations

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Paul Merrylees

Vice President of Product and Content Marketing

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Peter Jennings

VP of Revenue Operations

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Philip Cahill

Vice President of Customer Experience

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Andrei Kharazia

Vice President of Infrastructure

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Ann Findlay

Vice President: Enterprise Sales

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Richard Scott

Senior Vice President Of Professional Services and Solutions

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Rob Lubash

Chief Financial Officer

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Sarah Camacho-Yancey

Chief People Officer

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Barry Kelly

Founder | Board Member

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