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Judy Ford
Judy Ford
Vice President Global Customer Operations | Semrush
Dallas, Texas, United States
Judy Ford
Summary
Judy Ford is a seasoned executive with a strong track record in customer operations and revenue growth, currently serving as the Vice President of Global Customer Operations at SEMrush. With an MBA from Western Governors University and a Bachelor's degree in Business Administration from Oklahoma State University, she combines academic excellence with over a decade of leadership experience in the prepackaged software and electronic sectors. Judy is known for her strategic vision that integrates data-driven insights to enhance customer retention and operational efficiency. She has successfully led initiatives to automate customer engagement processes, significantly improving customer satisfaction and reducing costs. Her leadership style focuses on empowering teams and fostering a collaborative environment to achieve organizational goals. Judy has been recognized with several awards for her contributions to customer service excellence, including the J.D. Power Customer Satisfaction Award. Passionate about innovation and continuous improvement, she is committed to delivering exceptional customer experiences and driving business growth.
Judy Ford
Work Experience
Vice President Global Customer Operations at
Semrush
October 2022 - Present
Strategic Business Consultant at
Self-Employed
December 2021 - October 2022
Vice President Customer Success at
Brinks Home
March 2020 - December 2021
Vice President Customer Experience at
VENUS Fashion Inc.
August 2018 - March 2020
Senior Director Customer Experience at
Brinks Home Security
August 2015 - August 2018
Director Customer Service at
Omnitracs
January 2014 - January 2015
Judy Ford
Education
Western Governors University, Master Of Business Administration (M.B.A.)
January 2016 - January 2016
Oklahoma State University, Bachelor’s Degree
January 2002 - January 2004
Frequently Asked Questions about Judy Ford
What is Judy Ford email address?
Judy Ford's primary email address is ******@semrush.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Judy Ford work for?
Judy Ford is a Vice President Global Customer Operations at Semrush, a company specializing in Prepackaged software.
Where Judy Ford graduated from?
Judy Ford holds a degree in from Western Governors University.
How can I directly contact Judy Ford?
To contact Judy Ford directly, you can use the email address ******@semrush.com. Complete contact information is available upon registration with Muraena.
Who is Judy Ford?
Judy Ford is a seasoned executive with a strong track record in customer operations and revenue growth, currently serving as the Vice President of Global Customer Operations at SEMrush. With an MBA from Western Governors University and a Bachelor's degree in Business Administration from Oklahoma State University, she combines academic excellence with over a decade of leadership experience in the prepackaged software and electronic sectors. Judy is known for her strategic vision that integrates data-driven insights to enhance customer retention and operational efficiency. She has successfully led initiatives to automate customer engagement processes, significantly improving customer satisfaction and reducing costs. Her leadership style focuses on empowering teams and fostering a collaborative environment to achieve organizational goals. Judy has been recognized with several awards for her contributions to customer service excellence, including the J.D. Power Customer Satisfaction Award. Passionate about innovation and continuous improvement, she is committed to delivering exceptional customer experiences and driving business growth.
Judy`s contact details
******@semrush.com
Colleagues
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