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Katie Needham

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Katie Needham

Vice President Customer Experience | RoundPoint Mortgage Servicing LLC

Charlotte, North Carolina, United States

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Katie Needham

Summary

Katie Needham is a seasoned Mortgage Executive and Licensed Attorney based in Charlotte, North Carolina. With extensive experience in the financial services sector, she currently serves as Vice President of Customer Experience at Freedom Mortgage. Katie's career spans various roles in mortgage servicing and legal education, showcasing her versatility and commitment to excellence. She has also contributed to the legal field as a teaching assistant in constitutional law and has gained valuable insights through internships in both legal and legislative environments. Her academic background includes a J.D. candidacy from Charlotte School of Law and a Bachelor's degree in Political Science from the University of Tennessee, Knoxville. Passionate about enhancing customer experiences in the mortgage industry, Katie is dedicated to driving innovation and efficiency in her field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Katie Needham

Work Experience

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Vice President Customer Experience at

Freedom Mortgage Corporation

April 2022 - Present

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Vice President of Correspondence at

RoundPoint Mortgage Servicing LLC

May 2020 - Present

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Assistant Vice President at

RoundPoint Mortgage Servicing LLC

March 2018 - May 2020

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Contact Center Integration Manager at

RoundPoint Mortgage Servicing LLC

July 2017 - March 2018

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Customer Advocate Manager at

RoundPoint Mortgage Servicing LLC

July 2016 - July 2017

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Correspondence Supervisor at

RoundPoint Mortgage Servicing LLC

November 2014 - July 2016

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Foreclosure Litigation Specialist at

RoundPoint Mortgage Servicing LLC

December 2013 - November 2014

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Student Attorney at

Community Economic Development Clinic

August 2012 - May 2013

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Extern at

Charlotte Housing Authority

January 2013 - May 2013

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Teacher's Assistant for Constitution Law - Amendment One at

Charlotte School Of Law

January 2013 - May 2013

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Legal Intern at

21st Mortgage Corporation

May 2012 - July 2012

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Teacher's Assistant Contracts I & II at

Charlotte School Of Law

August 2011 - May 2012

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Financial Services Representative Level IV at

Truist

August 2009 - July 2010

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Retail Associate at

Truist

August 2008 - May 2009

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Legislative Aid Intern at

Tennessee Department of Revenue

January 2008 - May 2008

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Legislative Aid Intern at

Office Of United States Senator Lamar Alexander

January 2007 - May 2007

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Legislative Aid Intern at

Office Of United States Congressman Zach Wamp

May 2006 - August 2006

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Katie Needham

Education

Charlotte School of Law, Doctor Of Law (J.D.) Candidate

January 2010 - January 2013

University of Tennessee, Bachelor's Degree

January 2004 - January 2008

Frequently Asked Questions about Katie Needham

What is Katie Needham email address?

Katie Needham's primary email address is *************@roundpointmortgage.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Katie Needham work for?

Katie Needham is a Vice President Customer Experience at RoundPoint Mortgage Servicing LLC, a company specializing in Functions related to depository banking.

Where Katie Needham graduated from?

Katie Needham holds a degree in Legal Studies, General from Charlotte School of Law.

How can I directly contact Katie Needham?

To contact Katie Needham directly, you can use the email address *************@roundpointmortgage.com. Complete contact information is available upon registration with Muraena.

Who is Katie Needham?

Katie Needham is a seasoned Mortgage Executive and Licensed Attorney based in Charlotte, North Carolina. With extensive experience in the financial services sector, she currently serves as Vice President of Customer Experience at Freedom Mortgage. Katie's career spans various roles in mortgage servicing and legal education, showcasing her versatility and commitment to excellence. She has also contributed to the legal field as a teaching assistant in constitutional law and has gained valuable insights through internships in both legal and legislative environments. Her academic background includes a J.D. candidacy from Charlotte School of Law and a Bachelor's degree in Political Science from the University of Tennessee, Knoxville. Passionate about enhancing customer experiences in the mortgage industry, Katie is dedicated to driving innovation and efficiency in her field.

Katie`s contact details

mail

*************@roundpointmortgage.com

*************@freedommortgage.com

*************@tn.gov

************@21stmortgage.com

*************@suntrust.com

********@cha-nc.org

Colleagues

Ryan Holmes

VP - Command Center

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Larry Tyler Ii

SVP of Customer Care

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Leanne Potter

VP Product Management

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Samuel Rosenfeld

Vice President-Solutions Architect

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Nathan Bouchér

EVP, General Counsel

Shannon Ravenscroft

Vice President Program Management

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Edward Best

Vice President Document Custody & Collateral Services

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Katy Roskam

VP - Acquisition & Service Transfers

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Daniel Mcdermott

Vice President

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