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Katrina Garza

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Katrina Garza

Vice President, Customer Success & Support Services | FormAssembly

Washington, District of Columbia, United States

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Katrina Garza

Summary

Katrina Garza is a seasoned Vice President of Customer Success & Support Services with over 20 years of experience in the software industry, particularly in prepackaged software. She has a proven track record in account management, customer satisfaction, and project management, demonstrating her ability to lead teams and implement strategies that enhance customer experience and retention. Katrina excels in translating complex technical concepts into easily understandable terms for non-technical stakeholders, showcasing her strong communication skills. Her leadership approach fosters a positive and motivating environment, which is crucial for team success. She is also passionate about leveraging technology to improve client relations and streamline processes. With a Bachelor's degree in Communication and Media Studies, Katrina combines her educational background with extensive practical experience to drive business growth and customer engagement.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Katrina Garza

Work Experience

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Vice President, Customer Success & Support Services at

FormAssembly

March 2020 - Present

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Director of Customer Success and Support at

FormAssembly

March 2018 - March 2020

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Manager of Customer Success at

FormAssembly

June 2016 - April 2019

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Director of Training and Development/Senior Client Relations Manager at

GradLeaders (formerly CSO Research)

May 2014 - November 2015

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Director of International Business Development & Services at

Cso Research

May 2012 - May 2014

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Senior Client Relations and Implementation Manager at

Cso Research

May 2007 - May 2012

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Lead Implementation Manager at

Cso Research

May 2004 - May 2007

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Katrina Garza

Education

University of Texas at San Antonio, Bachelor's Degree / Minor In Business

January 1999 - January 2003

Frequently Asked Questions about Katrina Garza

What is Katrina Garza email address?

Katrina Garza's primary email address is *******@csoresearch.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Katrina Garza work for?

Katrina Garza is a Vice President, Customer Success & Support Services at FormAssembly, a company specializing in Prepackaged software.

Where Katrina Garza graduated from?

Katrina Garza holds a degree in Communication And Media Studies from University of Texas at San Antonio.

How can I directly contact Katrina Garza?

To contact Katrina Garza directly, you can use the email address *******@csoresearch.com. Complete contact information is available upon registration with Muraena.

Who is Katrina Garza?

Katrina Garza is a seasoned Vice President of Customer Success & Support Services with over 20 years of experience in the software industry, particularly in prepackaged software. She has a proven track record in account management, customer satisfaction, and project management, demonstrating her ability to lead teams and implement strategies that enhance customer experience and retention. Katrina excels in translating complex technical concepts into easily understandable terms for non-technical stakeholders, showcasing her strong communication skills. Her leadership approach fosters a positive and motivating environment, which is crucial for team success. She is also passionate about leveraging technology to improve client relations and streamline processes. With a Bachelor's degree in Communication and Media Studies, Katrina combines her educational background with extensive practical experience to drive business growth and customer engagement.

Katrina`s contact details

mail

*******@csoresearch.com

*******@formassembly.com

Colleagues

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Cedric Savarese

Founder, CEO

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Aparna Jue

Chief Product Officer

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Randy Bernard

Senior Vice President of Sales

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Justin Winkler

Vice President, Finance

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Lou Desiderio

Strategic Advisor

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