Directory

>

Kelly Edwards

avatar

Kelly Edwards

Vice President, Account Services & Customer Operations | Gravie

Atlanta, Georgia, United States

View contact details (it's free)

Kelly Edwards

Summary

Kelly Edwards is a seasoned leader in customer operations and account services, currently holding the position of Vice President at Gravie. With over two decades of experience in various leadership roles, Kelly has demonstrated a keen ability to navigate complex organizational landscapes and drive significant improvements in client delivery and operational efficiency. Her expertise spans account management, business development, and strategic planning, with a proven track record of enhancing client satisfaction and retention. Kelly is particularly adept at fostering collaboration among diverse teams, leveraging her strong analytical and communication skills to achieve ambitious goals. A graduate of Clemson University with a degree in Marketing, she is passionate about continuous improvement and innovation in the customer service space. Outside of work, Kelly is keen on expanding her professional network and exploring new opportunities for growth and development.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Kelly Edwards

Work Experience

company logo

Vice President, Account Services & Customer Operations at

Gravie

July 2023 - Present

company logo

Director Customer Operations at

Gravie

May 2022 - June 2023

company logo

Leader, Client Management at

Alight, Inc.

January 2020 - June 2022

company logo

Vice President Client Management at

Hodges-Mace, LLC

October 2014 - January 2020

company logo

Vice President Operations at

ContinuousHealth (now part of Hodges Mace, LLC)

June 2010 - October 2014

company logo

Sr Project Manager at

AT&T

May 2006 - December 2009

company logo

Process Manager at

Bellsouth.com.au Egg Incubation Specialists

May 2005 - May 2006

company logo

Assistant Manager/Sales Coach at

Bellsouth.com.au Egg Incubation Specialists

June 2003 - April 2005

Logos provided by Logo.dev

Kelly Edwards

Education

Clemson University, Bs

January 1997 - January 2002

Frequently Asked Questions about Kelly Edwards

What is Kelly Edwards email address?

Kelly Edwards's primary email address is ***********@hodgesmace.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kelly Edwards work for?

Kelly Edwards is a Vice President, Account Services & Customer Operations at Gravie, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.

Where Kelly Edwards graduated from?

Kelly Edwards holds a degree in Marketing from Clemson University.

How can I directly contact Kelly Edwards?

To contact Kelly Edwards directly, you can use the email address ***********@hodgesmace.com. Complete contact information is available upon registration with Muraena.

Who is Kelly Edwards?

Kelly Edwards is a seasoned leader in customer operations and account services, currently holding the position of Vice President at Gravie. With over two decades of experience in various leadership roles, Kelly has demonstrated a keen ability to navigate complex organizational landscapes and drive significant improvements in client delivery and operational efficiency. Her expertise spans account management, business development, and strategic planning, with a proven track record of enhancing client satisfaction and retention. Kelly is particularly adept at fostering collaboration among diverse teams, leveraging her strong analytical and communication skills to achieve ambitious goals. A graduate of Clemson University with a degree in Marketing, she is passionate about continuous improvement and innovation in the customer service space. Outside of work, Kelly is keen on expanding her professional network and exploring new opportunities for growth and development.

Kelly`s contact details

mail

***********@hodgesmace.com

********@att.com

*************@gravie.com

Colleagues

avatar
Nick Price

Vice President of FP&A

avatar
Andrew Reeves

Board Member

avatar
Frederick Langenfeld

Vice President of Channel Partnerships

avatar
Rebecca Krus Nash

Vice President Human Resources

avatar
Sarah Schott

Chief Administrative Officer & General Counsel

avatar
Sarb Singh

Vice President of Software Engineering

avatar
Melissa Springer

SVP, Experience + Product

avatar
Ari Beilin

Senior Vice President, Customer Success and Revenue Operations

avatar
Daniel Schabold

Chief Accounting Officer

avatar
Kevin Kickhaefer

President and Chief Growth Officer

View Contact details (it's free)
Request Profile Removal