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Kelly Edwards
Kelly Edwards
Vice President, Account Services & Customer Operations | Gravie
Atlanta, Georgia, United States
Kelly Edwards
Summary
Kelly Edwards is a seasoned leader in customer operations and account services, currently holding the position of Vice President at Gravie. With over two decades of experience in various leadership roles, Kelly has demonstrated a keen ability to navigate complex organizational landscapes and drive significant improvements in client delivery and operational efficiency. Her expertise spans account management, business development, and strategic planning, with a proven track record of enhancing client satisfaction and retention. Kelly is particularly adept at fostering collaboration among diverse teams, leveraging her strong analytical and communication skills to achieve ambitious goals. A graduate of Clemson University with a degree in Marketing, she is passionate about continuous improvement and innovation in the customer service space. Outside of work, Kelly is keen on expanding her professional network and exploring new opportunities for growth and development.
Kelly Edwards
Work Experience
Vice President, Account Services & Customer Operations at
Gravie
July 2023 - Present
Director Customer Operations at
Gravie
May 2022 - June 2023
Leader, Client Management at
Alight, Inc.
January 2020 - June 2022
Vice President Client Management at
Hodges-Mace, LLC
October 2014 - January 2020
Vice President Operations at
ContinuousHealth (now part of Hodges Mace, LLC)
June 2010 - October 2014
Sr Project Manager at
AT&T
May 2006 - December 2009
Process Manager at
Bellsouth.com.au Egg Incubation Specialists
May 2005 - May 2006
Assistant Manager/Sales Coach at
Bellsouth.com.au Egg Incubation Specialists
June 2003 - April 2005
Kelly Edwards
Education
January 1997 - January 2002
Frequently Asked Questions about Kelly Edwards
What is Kelly Edwards email address?
Kelly Edwards's primary email address is ***********@hodgesmace.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kelly Edwards work for?
Kelly Edwards is a Vice President, Account Services & Customer Operations at Gravie, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.
Where Kelly Edwards graduated from?
Kelly Edwards holds a degree in Marketing from Clemson University.
How can I directly contact Kelly Edwards?
To contact Kelly Edwards directly, you can use the email address ***********@hodgesmace.com. Complete contact information is available upon registration with Muraena.
Who is Kelly Edwards?
Kelly Edwards is a seasoned leader in customer operations and account services, currently holding the position of Vice President at Gravie. With over two decades of experience in various leadership roles, Kelly has demonstrated a keen ability to navigate complex organizational landscapes and drive significant improvements in client delivery and operational efficiency. Her expertise spans account management, business development, and strategic planning, with a proven track record of enhancing client satisfaction and retention. Kelly is particularly adept at fostering collaboration among diverse teams, leveraging her strong analytical and communication skills to achieve ambitious goals. A graduate of Clemson University with a degree in Marketing, she is passionate about continuous improvement and innovation in the customer service space. Outside of work, Kelly is keen on expanding her professional network and exploring new opportunities for growth and development.
Kelly`s contact details
***********@hodgesmace.com
********@att.com
*************@gravie.com
Colleagues
Vice President of FP&A
Board Member
Vice President of Channel Partnerships
Vice President Human Resources
Chief Administrative Officer & General Counsel
Vice President of Software Engineering
SVP, Experience + Product
Senior Vice President, Customer Success and Revenue Operations
Chief Accounting Officer
President and Chief Growth Officer