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Melissa Springer

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Melissa Springer

SVP, Experience + Product | Gravie

United States

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Melissa Springer

Summary

Melissa Springer is a seasoned digital marketing leader with extensive experience in customer experience strategy and product management. She has a proven track record of driving business growth and leading large-scale product rollouts within Fortune 100 companies, including Amazon and Nike. With a Master's in Business Administration and an Executive Certificate in Women's Leadership, she combines technical expertise with strategic insight to empower teams and enhance consumer experiences. Melissa has successfully built and managed high-performing teams, notably creating a digital strategy marketing team from scratch at Social Driver. Her innovative approach to marketing has led to significant achievements, such as launching the NikePlus program and expanding Amazon Care's reach in the health sector. Melissa is passionate about leveraging data analytics and market insights to inform strategic decisions and drive customer engagement.

General

Specialist

Technical Background

Leadership Experience

Moderate Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Melissa Springer

Work Experience

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SVP, Experience + Product at

Gravie

January 2024 - Present

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VP, Customer Experience at

Gravie

February 2023 - January 2024

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Product and Customer Insights at

Amazon

March 2022 - January 2023

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Marketing & Brand, Amazon Care at

Amazon

June 2019 - March 2022

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Director, Membership Marketing North America at

Nike

October 2017 - May 2019

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Director, Global Retail Experience & Innovation at

Nike

February 2016 - October 2017

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Vice President, Client Strategy at

Social Driver

January 2013 - January 2016

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National-Level Policy Advisor at

U.S. Department of Health and Human Services (HHS)

January 2012 - January 2013

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Associate at

Booz Allen Hamilton

January 2007 - January 2012

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Melissa Springer

Education

Stanford Graduate School of Business, Executive Certificate In Women's Leadership (Epwl), Organizational Leadership

January 2022

George Washington University School of Business, Masters Of Business Administration

January 2010

The George Washington University, Bachelor Of Arts

January 2004

Frequently Asked Questions about Melissa Springer

What is Melissa Springer email address?

Melissa Springer's primary email address is ********@amazon.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Springer work for?

Melissa Springer is a SVP, Experience + Product at Gravie, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.

Where Melissa Springer graduated from?

Melissa Springer holds a degree in from Stanford Graduate School of Business.

How can I directly contact Melissa Springer?

To contact Melissa Springer directly, you can use the email address ********@amazon.com. Complete contact information is available upon registration with Muraena.

Who is Melissa Springer?

Melissa Springer is a seasoned digital marketing leader with extensive experience in customer experience strategy and product management. She has a proven track record of driving business growth and leading large-scale product rollouts within Fortune 100 companies, including Amazon and Nike. With a Master's in Business Administration and an Executive Certificate in Women's Leadership, she combines technical expertise with strategic insight to empower teams and enhance consumer experiences. Melissa has successfully built and managed high-performing teams, notably creating a digital strategy marketing team from scratch at Social Driver. Her innovative approach to marketing has led to significant achievements, such as launching the NikePlus program and expanding Amazon Care's reach in the health sector. Melissa is passionate about leveraging data analytics and market insights to inform strategic decisions and drive customer engagement.

Melissa`s contact details

mail

********@amazon.com

*******@socialdriver.com

********@slalom.com

****************@gravie.com

Colleagues

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Nick Price

Vice President of FP&A

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Andrew Reeves

Board Member

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Frederick Langenfeld

Vice President of Channel Partnerships

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Rebecca Krus Nash

Vice President Human Resources

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Sarah Schott

Chief Administrative Officer & General Counsel

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Sarb Singh

Vice President of Software Engineering

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Ari Beilin

Senior Vice President, Customer Success and Revenue Operations

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Daniel Schabold

Chief Accounting Officer

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Kevin Kickhaefer

President and Chief Growth Officer

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Kelly Edwards

Vice President, Account Services & Customer Operations

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