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Kimberly Gress

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Kimberly Gress

Chief Customer Success Officer | Energage

Malvern, Pennsylvania, United States

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Kimberly Gress

Summary

Kimberly Gress is a dynamic leader in the customer success field, renowned for her innovative strategies that drive business growth and operational efficiency. With a strong foundation in computer science, she has held several executive roles, including Chief Customer Success Officer and Vice President of Client Services, where she transformed client relationships and service offerings. Her expertise spans agile methodologies, cloud computing, and business process improvement, making her a sought-after thought leader in SaaS support and predictive analytics. Kimberly's ability to inspire teams and foster collaboration has led to remarkable achievements, such as quadrupling revenue and significantly enhancing customer satisfaction metrics. She is also a passionate advocate for female leadership in technology, actively mentoring the next generation through organizations like TechGirlz. Recognized as one of the Top 10 Women in the Cloud, Kimberly continues to push the boundaries of customer success in the tech industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Kimberly Gress

Work Experience

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Chief Customer Success Officer at

Energage

December 2020 - Present

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Founder at

C2o Advisors, Llc.

April 2016 - Present

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Vice President, Customer Success at

Energage

April 2019 - November 2020

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Vice President, Operations at

WizeHive

March 2017 - December 2017

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COO at

Tesorio

December 2014 - April 2016

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Vice President, Client Services at

Boomi

August 2008 - October 2014

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General Manager at

SUNGARD HIGHER EDUCATION

November 2004 - July 2008

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General Manager at

SUNGARD HIGHER EDUCATION

May 2001 - November 2004

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General Manager, New Product Development at

SCT

August 1999 - May 2001

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Senior Director at

SCT

August 1998 - August 1999

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Development Manager, Finance Product Line at

Systems and Computer Technology

August 1995 - August 1998

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Consultant at

CBT

January 1988 - January 1992

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Kimberly Gress

Education

University of Delaware, Bachelor Of Science

Frequently Asked Questions about Kimberly Gress

What is Kimberly Gress email address?

Kimberly Gress's primary email address is **************@energage.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kimberly Gress work for?

Kimberly Gress is a Chief Customer Success Officer at Energage, a company specializing in Prepackaged software.

Where Kimberly Gress graduated from?

Kimberly Gress holds a degree in Computer Science from University of Delaware.

How can I directly contact Kimberly Gress?

To contact Kimberly Gress directly, you can use the email address **************@energage.com. Complete contact information is available upon registration with Muraena.

Who is Kimberly Gress?

Kimberly Gress is a dynamic leader in the customer success field, renowned for her innovative strategies that drive business growth and operational efficiency. With a strong foundation in computer science, she has held several executive roles, including Chief Customer Success Officer and Vice President of Client Services, where she transformed client relationships and service offerings. Her expertise spans agile methodologies, cloud computing, and business process improvement, making her a sought-after thought leader in SaaS support and predictive analytics. Kimberly's ability to inspire teams and foster collaboration has led to remarkable achievements, such as quadrupling revenue and significantly enhancing customer satisfaction metrics. She is also a passionate advocate for female leadership in technology, actively mentoring the next generation through organizations like TechGirlz. Recognized as one of the Top 10 Women in the Cloud, Kimberly continues to push the boundaries of customer success in the tech industry.

Kimberly`s contact details

mail

**************@energage.com

********@tesorio.com

Colleagues

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Greg Barnett

Senior Director of Product Management

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Kristen Kirby

Vice President of Finance

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Eric Rubino

Chief Executive Officer

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Dan Kessler

President

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