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Laurie Long

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Laurie Long

Chief Customer Officer | Allego

Needham, Massachusetts, United States

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Laurie Long

Summary

Laurie Long is a seasoned Chief Customer Officer at Allego, specializing in building and scaling customer success teams. With extensive experience in cloud computing and customer relationship management, she has a proven track record of enhancing customer satisfaction and renewal rates. Laurie has held multiple leadership roles across various organizations, including Vice President positions at Allego and Imn, where she focused on client services and professional services. Her career began at small startups, where she played a pivotal role in establishing customer success functions from the ground up. Laurie's expertise spans across strategic partnerships, enterprise software, and SaaS, making her a versatile leader in the tech industry. She is passionate about fostering innovation and ensuring world-class customer service. Her journey reflects a commitment to excellence and a deep understanding of customer needs in the evolving tech landscape.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Laurie Long

Work Experience

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Chief Customer Officer at

Allego

July 2020 - Present

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Vice President, Customer Succes at

Allego

January 2014 - June 2020

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Vice President, Client Services at

Imn, Inc.

May 2012 - June 2014

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Vice President, Professional Services at

PTC

March 2011 - May 2012

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Vice President, Customer Success at

HCL Unica

December 2000 - February 2010

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Manager, Customer Support at

Marketsoft

August 1999 - November 2000

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Strategic Accounts Manager, Northeast Region at

Getplace

January 1997 - January 1999

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Manager, Account Management at

Webhire

January 1994 - January 1997

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Manager, Client Services at

Webhire

January 1992 - January 1994

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Client Services Consultant at

Webhire

January 1989 - January 1992

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Frequently Asked Questions about Laurie Long

What is Laurie Long email address?

Laurie Long's primary email address is *****@allego.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Laurie Long work for?

Laurie Long is a Chief Customer Officer at Allego, a company specializing in Prepackaged software.

How can I directly contact Laurie Long?

To contact Laurie Long directly, you can use the email address *****@allego.com. Complete contact information is available upon registration with Muraena.

Who is Laurie Long?

Laurie Long is a seasoned Chief Customer Officer at Allego, specializing in building and scaling customer success teams. With extensive experience in cloud computing and customer relationship management, she has a proven track record of enhancing customer satisfaction and renewal rates. Laurie has held multiple leadership roles across various organizations, including Vice President positions at Allego and Imn, where she focused on client services and professional services. Her career began at small startups, where she played a pivotal role in establishing customer success functions from the ground up. Laurie's expertise spans across strategic partnerships, enterprise software, and SaaS, making her a versatile leader in the tech industry. She is passionate about fostering innovation and ensuring world-class customer service. Her journey reflects a commitment to excellence and a deep understanding of customer needs in the evolving tech landscape.

Laurie`s contact details

mail

*****@allego.com

Colleagues

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Peter Kyranakis

Vice President of Account Management, Solution Consulting and Sales Enablement

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Phil Costa

Senior Vice President of Product Development

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Brendan Sweeney

VP of Sales

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Deniz Olcay

Vice President of Marketing

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Philippe Vendredi

Vice President Global Enterprise Sales, Channel Sales and Revenue Operations

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Andre Black

Chief Product Officer

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