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Lionel Riley
Lionel Riley
Vice President of Account Management | Cloud5 Communications
Moncton, New Brunswick, Canada
Lionel Riley
Summary
Lionel Riley is a seasoned professional with over 30 years of experience in the call center industry, currently serving as the Vice President of Account Management at Cloud5 Communications. His extensive background spans various sectors, including Hospitality, Telecom, and Financial services, where he has consistently demonstrated his ability to lead teams towards achieving operational excellence and customer satisfaction. Lionel is recognized for his strategic vision and hands-on approach to managing complex business environments, including P&L responsibilities and client relationship management. He is a strong advocate for continuous improvement and has successfully implemented initiatives that enhance employee engagement and retention. His leadership style is characterized by a commitment to developing future leaders and fostering a culture of inclusivity and collaboration. Lionel's dedication to operational efficiency and quality assurance has significantly contributed to the success of his teams and organizations. He is fluent in English and is based in Moncton, New Brunswick, Canada.
Lionel Riley
Work Experience
Vice President of Account Management at
Cloud5 Communications
September 2014 - Present
Site Director at
HGS - Hinduja Global Solutions
January 2010 - April 2014
Director of Operations/HR at
2008 2009 Arvato Digital Services
May 2008 - August 2010
Regional Operations Director at
2005 2008 Minacs Worldwide East Coast
January 2004 - January 2008
Assitant General Manager at
Aol
March 2000 - September 2004
Assistant Manager of Proactive Sales at
Contd
January 1997 - January 2000
Team Leader at
Royal Direct Call Center
January 1995 - January 1997
Team Leader at
UPS
January 1991 - January 1995
Lionel Riley
Education
Seneca College of Applied Arts & Technology
WD Lowe Secondary School
Frequently Asked Questions about Lionel Riley
What is Lionel Riley email address?
Lionel Riley's primary email address is ************@thing5.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Lionel Riley work for?
Lionel Riley is a Vice President of Account Management at Cloud5 Communications, a company specializing in Custom computer programming services.
Where Lionel Riley graduated from?
Lionel Riley holds a degree in from Seneca College of Applied Arts & Technology.
How can I directly contact Lionel Riley?
To contact Lionel Riley directly, you can use the email address ************@thing5.com. Complete contact information is available upon registration with Muraena.
Who is Lionel Riley?
Lionel Riley is a seasoned professional with over 30 years of experience in the call center industry, currently serving as the Vice President of Account Management at Cloud5 Communications. His extensive background spans various sectors, including Hospitality, Telecom, and Financial services, where he has consistently demonstrated his ability to lead teams towards achieving operational excellence and customer satisfaction. Lionel is recognized for his strategic vision and hands-on approach to managing complex business environments, including P&L responsibilities and client relationship management. He is a strong advocate for continuous improvement and has successfully implemented initiatives that enhance employee engagement and retention. His leadership style is characterized by a commitment to developing future leaders and fostering a culture of inclusivity and collaboration. Lionel's dedication to operational efficiency and quality assurance has significantly contributed to the success of his teams and organizations. He is fluent in English and is based in Moncton, New Brunswick, Canada.
Lionel`s contact details
************@thing5.com
************@cloud5.com
Colleagues
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VP of Marketing