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Lionel Riley

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Lionel Riley

Vice President of Account Management | Cloud5 Communications

Moncton, New Brunswick, Canada

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Lionel Riley

Summary

Lionel Riley is a seasoned professional with over 30 years of experience in the call center industry, currently serving as the Vice President of Account Management at Cloud5 Communications. His extensive background spans various sectors, including Hospitality, Telecom, and Financial services, where he has consistently demonstrated his ability to lead teams towards achieving operational excellence and customer satisfaction. Lionel is recognized for his strategic vision and hands-on approach to managing complex business environments, including P&L responsibilities and client relationship management. He is a strong advocate for continuous improvement and has successfully implemented initiatives that enhance employee engagement and retention. His leadership style is characterized by a commitment to developing future leaders and fostering a culture of inclusivity and collaboration. Lionel's dedication to operational efficiency and quality assurance has significantly contributed to the success of his teams and organizations. He is fluent in English and is based in Moncton, New Brunswick, Canada.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Lionel Riley

Work Experience

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Vice President of Account Management at

Cloud5 Communications

September 2014 - Present

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Site Director at

HGS - Hinduja Global Solutions

January 2010 - April 2014

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Director of Operations/HR at

2008 2009 Arvato Digital Services

May 2008 - August 2010

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Regional Operations Director at

2005 2008 Minacs Worldwide East Coast

January 2004 - January 2008

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Assitant General Manager at

Aol

March 2000 - September 2004

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Assistant Manager of Proactive Sales at

Contd

January 1997 - January 2000

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Team Leader at

Royal Direct Call Center

January 1995 - January 1997

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Team Leader at

UPS

January 1991 - January 1995

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Lionel Riley

Education

Seneca College of Applied Arts & Technology

WD Lowe Secondary School

Frequently Asked Questions about Lionel Riley

What is Lionel Riley email address?

Lionel Riley's primary email address is ************@thing5.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lionel Riley work for?

Lionel Riley is a Vice President of Account Management at Cloud5 Communications, a company specializing in Custom computer programming services.

Where Lionel Riley graduated from?

Lionel Riley holds a degree in from Seneca College of Applied Arts & Technology.

How can I directly contact Lionel Riley?

To contact Lionel Riley directly, you can use the email address ************@thing5.com. Complete contact information is available upon registration with Muraena.

Who is Lionel Riley?

Lionel Riley is a seasoned professional with over 30 years of experience in the call center industry, currently serving as the Vice President of Account Management at Cloud5 Communications. His extensive background spans various sectors, including Hospitality, Telecom, and Financial services, where he has consistently demonstrated his ability to lead teams towards achieving operational excellence and customer satisfaction. Lionel is recognized for his strategic vision and hands-on approach to managing complex business environments, including P&L responsibilities and client relationship management. He is a strong advocate for continuous improvement and has successfully implemented initiatives that enhance employee engagement and retention. His leadership style is characterized by a commitment to developing future leaders and fostering a culture of inclusivity and collaboration. Lionel's dedication to operational efficiency and quality assurance has significantly contributed to the success of his teams and organizations. He is fluent in English and is based in Moncton, New Brunswick, Canada.

Lionel`s contact details

mail

************@thing5.com

************@cloud5.com

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Fred Reeder

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Jamie Murphy

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