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Mario Oliver

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Mario Oliver

Vice President of Customer Experience | Customer Success | Digital First | Technical Support | DNSFilter

Seattle, Washington, United States

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Mario Oliver

Summary

Mario Oliver is a seasoned executive specializing in customer success and experience within the national security sector. With a robust background in digital transformation, he has consistently driven significant revenue growth and enhanced customer satisfaction through innovative strategies and methodologies. His experience spans various high-impact roles, including Vice President positions at leading tech companies, where he has successfully built and led high-performing teams. Mario's leadership has not only transformed customer support structures but also empowered clients to achieve their strategic goals. He is passionate about leveraging technology to streamline processes and improve service delivery. Mario holds advanced degrees in Information Resources Management and Biochemistry, reflecting his diverse expertise. His career is marked by a commitment to excellence and a track record of exceeding business objectives.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Government Experience

Mario Oliver

Work Experience

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Vice President of Customer Experience | Customer Success | Digital First | Technical Support at

DNSFilter

July 2023 - Present

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Soccer Referee at

Washington State Referee Association

September 2013 - December 2023

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Senior Director, Digital Customer Experience | Self Service | Automation | Customer Success at

Palo Alto Networks

May 2021 - July 2023

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Vice President of Technical Services | Customer Support | NPS | CSAT at

RedSail Technologies

April 2020 - May 2021

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Vice President, Customer Experience | Customer Success | Technical Support | Client Services at

J M Smith Corporation

March 2018 - April 2020

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VP, North America Sales Engineering | Solution Sales at

Zones, LLC

January 2017 - March 2018

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Regional Director Systems Engineering | Professional Services | Digital Transformation at

Zones, LLC

July 2015 - January 2017

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Director of Professional Services at

Cisco

October 2012 - July 2015

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Senior Manager, Customer Experience at

Cisco

April 2010 - October 2012

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Manager, Technical Support at

Cisco

March 2008 - April 2010

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Customer Support Engineer at

Cisco Systems

April 2007 - March 2008

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Officer | Cyberspace Operations at

United States Air Force

November 1998 - April 2007

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Air Force Liaison at

United States Department of Defense

January 2004 - January 2004

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Frequently Asked Questions about Mario Oliver

What is Mario Oliver email address?

Mario Oliver's primary email address is *******@dnsfilter.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mario Oliver work for?

Mario Oliver is a Vice President of Customer Experience | Customer Success | Digital First | Technical Support at DNSFilter, a company specializing in Custom computer programming services.

Where Mario Oliver graduated from?

Mario Oliver holds a degree in Information Resources Management from U.S. Air Force Institute of Technology.

How can I directly contact Mario Oliver?

To contact Mario Oliver directly, you can use the email address *******@dnsfilter.com. Complete contact information is available upon registration with Muraena.

Who is Mario Oliver?

Mario Oliver is a seasoned executive specializing in customer success and experience within the national security sector. With a robust background in digital transformation, he has consistently driven significant revenue growth and enhanced customer satisfaction through innovative strategies and methodologies. His experience spans various high-impact roles, including Vice President positions at leading tech companies, where he has successfully built and led high-performing teams. Mario's leadership has not only transformed customer support structures but also empowered clients to achieve their strategic goals. He is passionate about leveraging technology to streamline processes and improve service delivery. Mario holds advanced degrees in Information Resources Management and Biochemistry, reflecting his diverse expertise. His career is marked by a commitment to excellence and a track record of exceeding business objectives.

Mario`s contact details

mail

*******@dnsfilter.com

Colleagues

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Ryan Poppa

Senior Director of Product Management

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Shawn Brady

Senior Vice President of Global Sales

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Prashant Nirmal

Chief Marketing Officer

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Ken Carnesi

Co-Founder & CEO

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Bob Gagnon

Vice President of Global Channel Sales

David Elkind

Chief Data Scientist

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Brendan Spooner

Senior Vice President of Engineering

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Brian Gillis

Co-Founder

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Aliese Alter

Chief of Staff

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Mandy Cole Sphr

Chief People Officer

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