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Mark Sweeney

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Mark Sweeney

Chief Operating Officer | Universal Service Administrative Co. (USAC)

Washington, District of Columbia, United States

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Mark Sweeney

Summary

Mark Sweeney is a seasoned Chief Operating Officer with extensive experience in the telecommunications industry, specifically within depository banking functions. He has a proven track record of leading transformative initiatives that drive operational excellence and customer satisfaction. Mark is known for his ability to build high-performing teams and foster a culture of continuous improvement. His strategic mindset allows him to navigate complex business challenges, particularly in turnaround situations. With a strong foundation in business analysis and process management, he excels in implementing data-driven solutions that enhance operational efficiency. Mark's leadership style is characterized by a focus on mentorship and development, empowering his team members to reach their full potential. He has a rich history of managing large-scale programs and is adept at cross-functional collaboration. His international experience further enriches his perspective on global operational strategies.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Mark Sweeney

Work Experience

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Chief Operating Officer at

Universal Service Administrative Co. (USAC)

July 2016 - Present

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VP High Cost Programs at

Universal Service Administrative Co. (USAC)

February 2016 - July 2016

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Head of Enterprise Customer Experience at

Windstream

July 2015 - November 2015

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Senior Vice President Service Delivery at

WINDSTREAM COMMUNICATIONS

December 2013 - July 2015

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Vice President, Engineering Processes and Programs at

WINDSTREAM COMMUNICATIONS

September 2013 - November 2013

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Chief Process Officer at

XO Communications

February 2012 - April 2013

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VP Business Process Management at

XO Communications

June 2006 - February 2012

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Executive Director at

Xo Communications

June 2003 - June 2006

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Director, Marketing Programs and Operations at

XO Communications

July 2000 - June 2003

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Chief of Product Operations (Global Products Division) at

Concert Btat And T Jv

December 1998 - July 2000

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Director, System Launch Programs at

Concert Communications

August 1997 - December 1998

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Senior Manager - Business Development Strategic Programs at

Concert Communications

August 1994 - August 1997

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Senior Manager Global Product Quality at

BT Group

May 1990 - August 1994

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Director Sales & Marketing at

Ministry Of Ptt Saudi Telecom

January 1989 - May 1990

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Senior Manager National Processes at

BT

November 1984 - January 1989

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Mark Sweeney

Education

University of Sussex/ University of California, B.A

January 1978 - January 1982

Frequently Asked Questions about Mark Sweeney

What is Mark Sweeney email address?

Mark Sweeney's primary email address is ************@usac.org. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mark Sweeney work for?

Mark Sweeney is a Chief Operating Officer at Universal Service Administrative Co. (USAC), a company specializing in Radiotelephone communication.

Where Mark Sweeney graduated from?

Mark Sweeney holds a degree in History from University of Sussex/ University of California.

How can I directly contact Mark Sweeney?

To contact Mark Sweeney directly, you can use the email address ************@usac.org. Complete contact information is available upon registration with Muraena.

Who is Mark Sweeney?

Mark Sweeney is a seasoned Chief Operating Officer with extensive experience in the telecommunications industry, specifically within depository banking functions. He has a proven track record of leading transformative initiatives that drive operational excellence and customer satisfaction. Mark is known for his ability to build high-performing teams and foster a culture of continuous improvement. His strategic mindset allows him to navigate complex business challenges, particularly in turnaround situations. With a strong foundation in business analysis and process management, he excels in implementing data-driven solutions that enhance operational efficiency. Mark's leadership style is characterized by a focus on mentorship and development, empowering his team members to reach their full potential. He has a rich history of managing large-scale programs and is adept at cross-functional collaboration. His international experience further enriches his perspective on global operational strategies.

Mark`s contact details

mail

************@usac.org

**************@xo.com

Colleagues

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Sabina Sadirkhanova Phr Shrm-Cp

Chief Human Resources Officer (CHRO)

Stephen Butler

Vice President, Shared Service (Customer Service/Communications/Training)

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Teleshia Delmar Cpa Cia

Vice President, Audit & Assurance

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Tim O'brien

Vice President of Lifeline and Affordable Connectivity Program

Erin Williams

Vice President and General Counsel

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Chris Beyerhelm

Vice President

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David Wernick

Director of Sales

Craig Davis

Vice President

Jeremy Hayes

Chief Information Security Officer

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Radha Sekar

Treasurer and Chairwomen of the Finance Committee

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