Directory
>
Mark Sweeney
Mark Sweeney
Chief Operating Officer | Universal Service Administrative Co. (USAC)
Washington, District of Columbia, United States
Mark Sweeney
Summary
Mark Sweeney is a seasoned Chief Operating Officer with extensive experience in the telecommunications industry, specifically within depository banking functions. He has a proven track record of leading transformative initiatives that drive operational excellence and customer satisfaction. Mark is known for his ability to build high-performing teams and foster a culture of continuous improvement. His strategic mindset allows him to navigate complex business challenges, particularly in turnaround situations. With a strong foundation in business analysis and process management, he excels in implementing data-driven solutions that enhance operational efficiency. Mark's leadership style is characterized by a focus on mentorship and development, empowering his team members to reach their full potential. He has a rich history of managing large-scale programs and is adept at cross-functional collaboration. His international experience further enriches his perspective on global operational strategies.
Mark Sweeney
Work Experience
Chief Operating Officer at
Universal Service Administrative Co. (USAC)
July 2016 - Present
VP High Cost Programs at
Universal Service Administrative Co. (USAC)
February 2016 - July 2016
Head of Enterprise Customer Experience at
Windstream
July 2015 - November 2015
Senior Vice President Service Delivery at
WINDSTREAM COMMUNICATIONS
December 2013 - July 2015
Vice President, Engineering Processes and Programs at
WINDSTREAM COMMUNICATIONS
September 2013 - November 2013
Chief Process Officer at
XO Communications
February 2012 - April 2013
VP Business Process Management at
XO Communications
June 2006 - February 2012
Executive Director at
Xo Communications
June 2003 - June 2006
Director, Marketing Programs and Operations at
XO Communications
July 2000 - June 2003
Chief of Product Operations (Global Products Division) at
Concert Btat And T Jv
December 1998 - July 2000
Director, System Launch Programs at
Concert Communications
August 1997 - December 1998
Senior Manager - Business Development Strategic Programs at
Concert Communications
August 1994 - August 1997
Senior Manager Global Product Quality at
BT Group
May 1990 - August 1994
Director Sales & Marketing at
Ministry Of Ptt Saudi Telecom
January 1989 - May 1990
Senior Manager National Processes at
BT
November 1984 - January 1989
Mark Sweeney
Education
University of Sussex/ University of California, B.A
January 1978 - January 1982
Frequently Asked Questions about Mark Sweeney
What is Mark Sweeney email address?
Mark Sweeney's primary email address is ************@usac.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mark Sweeney work for?
Mark Sweeney is a Chief Operating Officer at Universal Service Administrative Co. (USAC), a company specializing in Radiotelephone communication.
Where Mark Sweeney graduated from?
Mark Sweeney holds a degree in History from University of Sussex/ University of California.
How can I directly contact Mark Sweeney?
To contact Mark Sweeney directly, you can use the email address ************@usac.org. Complete contact information is available upon registration with Muraena.
Who is Mark Sweeney?
Mark Sweeney is a seasoned Chief Operating Officer with extensive experience in the telecommunications industry, specifically within depository banking functions. He has a proven track record of leading transformative initiatives that drive operational excellence and customer satisfaction. Mark is known for his ability to build high-performing teams and foster a culture of continuous improvement. His strategic mindset allows him to navigate complex business challenges, particularly in turnaround situations. With a strong foundation in business analysis and process management, he excels in implementing data-driven solutions that enhance operational efficiency. Mark's leadership style is characterized by a focus on mentorship and development, empowering his team members to reach their full potential. He has a rich history of managing large-scale programs and is adept at cross-functional collaboration. His international experience further enriches his perspective on global operational strategies.
Mark`s contact details
************@usac.org
**************@xo.com
Colleagues
Chief Human Resources Officer (CHRO)
Vice President, Shared Service (Customer Service/Communications/Training)
Vice President, Audit & Assurance
Vice President of Lifeline and Affordable Connectivity Program
Vice President and General Counsel
Vice President
Director of Sales
Vice President
Chief Information Security Officer
Treasurer and Chairwomen of the Finance Committee