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Mike Agostino
Mike Agostino
Chief Professional Services Officer | Veracross
Millis, Massachusetts, United States
Mike Agostino
Summary
Mike Agostino is a seasoned SaaS Professional Services and Customer Success Leader with over 20 years of experience in building and scaling customer operations. He has a proven track record of leading high-performing teams in both private and public sectors, focusing on post-sales services. Mike's expertise spans various industries, particularly in EdTech, where he has made significant contributions to K-12 education. He is passionate about fostering strong relationships and empowering teams through collaboration and accountability. His educational background includes an MBA from Bentley University and a BA from the University of Massachusetts at Amherst. Mike is also experienced in mergers and acquisitions, having played critical roles in integrating customer support services post-acquisition. He is open to networking and connecting with former colleagues.
Mike Agostino
Work Experience
Chief Professional Services Officer at
Veracross
August 2024 - Present
Sr. Vice President and General Manager, Professional Services at
Veracross
December 2021 - August 2024
Executive Consultant at
Instructure
January 2021 - October 2021
Sr. Vice President, Services at
Certica Solutions
January 2020 - January 2021
Vice President, Services at
Certica Solutions
August 2018 - January 2020
Vice President, Customer Success at
Intellify Learning
July 2016 - June 2018
Vice President, Professional Services at
Follett Software
June 2014 - June 2016
Business Director, Services & Operations at
Follett School Solutions
April 2013 - May 2014
Program Director - Data Warehouse Solutions at
International Business Machines Corporation (IBM)
February 2010 - March 2013
Business Unit Executive - Global Education & Certification at
International Business Machines Corporation (IBM)
January 2007 - January 2010
Project Executive - Mergers & Acquisitions, Integration Lead at
International Business Machines Corporation (IBM)
July 2005 - December 2006
Business Unit Executive - Enterprise Content Management Consulting Practice at
International Business Machines Corporation (IBM)
July 2002 - June 2005
Manager, Customer Education at
INFORMIX SOFTWARE
June 2000 - July 2002
Mike Agostino
Education
Bentley College - Elkin B. McCallum Graduate School of Business, Mba
University of Massachusetts at Amherst - Isenberg School of Management, Ba
Frequently Asked Questions about Mike Agostino
What is Mike Agostino email address?
Mike Agostino's primary email address is ********@us.ibm.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mike Agostino work for?
Mike Agostino is a Chief Professional Services Officer at Veracross, a company specializing in Prepackaged software.
Where Mike Agostino graduated from?
Mike Agostino holds a degree in Business Administration, Management And Operations from Bentley College - Elkin B. McCallum Graduate School of Business.
How can I directly contact Mike Agostino?
To contact Mike Agostino directly, you can use the email address ********@us.ibm.com. Complete contact information is available upon registration with Muraena.
Who is Mike Agostino?
Mike Agostino is a seasoned SaaS Professional Services and Customer Success Leader with over 20 years of experience in building and scaling customer operations. He has a proven track record of leading high-performing teams in both private and public sectors, focusing on post-sales services. Mike's expertise spans various industries, particularly in EdTech, where he has made significant contributions to K-12 education. He is passionate about fostering strong relationships and empowering teams through collaboration and accountability. His educational background includes an MBA from Bentley University and a BA from the University of Massachusetts at Amherst. Mike is also experienced in mergers and acquisitions, having played critical roles in integrating customer support services post-acquisition. He is open to networking and connecting with former colleagues.
Mike`s contact details
********@us.ibm.com
*************@veracross.com
Colleagues
VP, Controller
Vice President, Information Technology & Business Systems
Chief People Officer
Chief Revenue Officer (CRO)
Sr. Vice President - Customer Experience
Chief Technology Officer
Vice President of Support Services
Chief Product Officer
Vice President, Global Revenue Operations
Chief Information Security Officer, VP Engineering