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Mike Agostino

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Mike Agostino

Chief Professional Services Officer | Veracross

Millis, Massachusetts, United States

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Mike Agostino

Summary

Mike Agostino is a seasoned SaaS Professional Services and Customer Success Leader with over 20 years of experience in building and scaling customer operations. He has a proven track record of leading high-performing teams in both private and public sectors, focusing on post-sales services. Mike's expertise spans various industries, particularly in EdTech, where he has made significant contributions to K-12 education. He is passionate about fostering strong relationships and empowering teams through collaboration and accountability. His educational background includes an MBA from Bentley University and a BA from the University of Massachusetts at Amherst. Mike is also experienced in mergers and acquisitions, having played critical roles in integrating customer support services post-acquisition. He is open to networking and connecting with former colleagues.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Mike Agostino

Work Experience

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Chief Professional Services Officer at

Veracross

August 2024 - Present

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Sr. Vice President and General Manager, Professional Services at

Veracross

December 2021 - August 2024

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Executive Consultant at

Instructure

January 2021 - October 2021

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Sr. Vice President, Services at

Certica Solutions

January 2020 - January 2021

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Vice President, Services at

Certica Solutions

August 2018 - January 2020

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Vice President, Customer Success at

Intellify Learning

July 2016 - June 2018

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Vice President, Professional Services at

Follett Software

June 2014 - June 2016

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Business Director, Services & Operations at

Follett School Solutions

April 2013 - May 2014

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Program Director - Data Warehouse Solutions at

International Business Machines Corporation (IBM)

February 2010 - March 2013

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Business Unit Executive - Global Education & Certification at

International Business Machines Corporation (IBM)

January 2007 - January 2010

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Project Executive - Mergers & Acquisitions, Integration Lead at

International Business Machines Corporation (IBM)

July 2005 - December 2006

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Business Unit Executive - Enterprise Content Management Consulting Practice at

International Business Machines Corporation (IBM)

July 2002 - June 2005

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Manager, Customer Education at

INFORMIX SOFTWARE

June 2000 - July 2002

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Mike Agostino

Education

Bentley College - Elkin B. McCallum Graduate School of Business, Mba

University of Massachusetts at Amherst - Isenberg School of Management, Ba

Frequently Asked Questions about Mike Agostino

What is Mike Agostino email address?

Mike Agostino's primary email address is ********@us.ibm.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Agostino work for?

Mike Agostino is a Chief Professional Services Officer at Veracross, a company specializing in Prepackaged software.

Where Mike Agostino graduated from?

Mike Agostino holds a degree in Business Administration, Management And Operations from Bentley College - Elkin B. McCallum Graduate School of Business.

How can I directly contact Mike Agostino?

To contact Mike Agostino directly, you can use the email address ********@us.ibm.com. Complete contact information is available upon registration with Muraena.

Who is Mike Agostino?

Mike Agostino is a seasoned SaaS Professional Services and Customer Success Leader with over 20 years of experience in building and scaling customer operations. He has a proven track record of leading high-performing teams in both private and public sectors, focusing on post-sales services. Mike's expertise spans various industries, particularly in EdTech, where he has made significant contributions to K-12 education. He is passionate about fostering strong relationships and empowering teams through collaboration and accountability. His educational background includes an MBA from Bentley University and a BA from the University of Massachusetts at Amherst. Mike is also experienced in mergers and acquisitions, having played critical roles in integrating customer support services post-acquisition. He is open to networking and connecting with former colleagues.

Mike`s contact details

mail

********@us.ibm.com

*************@veracross.com

Colleagues

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VP, Controller

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Beth Brickel

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David Chambless

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Richard Welch

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Jeff Fraser

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Caitlin Parker

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Jessica Wallis

Chief Product Officer

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Wyatt Clemmer

Vice President, Global Revenue Operations

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Michael Martell

Chief Information Security Officer, VP Engineering

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