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Minh Long

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Minh Long

Vice President Of Customer Support, Safety & Experience | Vimeo

San Jose, California, United States

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Minh Long

Summary

Minh Long is a seasoned executive with over 20 years of experience in customer support and operations, currently serving as Vice President at Vimeo. He has a strong track record of building and transforming support organizations to enhance customer experience and drive value realization. Minh is passionate about change management and believes in leveraging change to motivate teams and improve processes. His expertise spans various areas including cloud computing, network engineering, and organizational development, highlighting his technical acumen. Minh has successfully led customer support initiatives for major tech companies like Adobe and Juniper Networks, demonstrating his ability to scale operations amidst rapid growth. He is also an advocate for customer-centric approaches, ensuring that businesses can effectively engage with their audiences through innovative solutions. Outside of work, Minh enjoys golf and table tennis, reflecting his competitive spirit and commitment to continuous improvement.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Minh Long

Work Experience

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Vice President Of Customer Support, Safety & Experience at

Vimeo

November 2020 - Present

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Head of Support, Global Enterprise & SMB at

Adobe Corporation

June 2015 - February 2020

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Director, Global Enterprise Support at

RUCKUS Networks

February 2013 - May 2015

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Senior Manager, Customer Support at

Juniper Networks

June 2010 - February 2013

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Customer Service Experience Design at

Codaworks

January 2007 - June 2010

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Vice President, Network Operations at

GOREMOTE INTERNATIONAL LTD

February 2004 - September 2006

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Director, Sales Engineering at

GOREMOTE INTERNATIONAL LTD

January 2002 - February 2004

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Director, Customer Care & Support at

Gric Communicatons

January 2000 - January 2002

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Director, Provisioning & Service Delivery at

Gric Communications

January 1998 - January 2000

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Minh Long

Education

Frequently Asked Questions about Minh Long

What is Minh Long email address?

Minh Long's primary email address is *********@vimeo.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Minh Long work for?

Minh Long is a Vice President Of Customer Support, Safety & Experience at Vimeo, a company specializing in Prepackaged software.

Where Minh Long graduated from?

Minh Long holds a degree in from San José State University.

How can I directly contact Minh Long?

To contact Minh Long directly, you can use the email address *********@vimeo.com. Complete contact information is available upon registration with Muraena.

Who is Minh Long?

Minh Long is a seasoned executive with over 20 years of experience in customer support and operations, currently serving as Vice President at Vimeo. He has a strong track record of building and transforming support organizations to enhance customer experience and drive value realization. Minh is passionate about change management and believes in leveraging change to motivate teams and improve processes. His expertise spans various areas including cloud computing, network engineering, and organizational development, highlighting his technical acumen. Minh has successfully led customer support initiatives for major tech companies like Adobe and Juniper Networks, demonstrating his ability to scale operations amidst rapid growth. He is also an advocate for customer-centric approaches, ensuring that businesses can effectively engage with their audiences through innovative solutions. Outside of work, Minh enjoys golf and table tennis, reflecting his competitive spirit and commitment to continuous improvement.

Minh`s contact details

mail

*********@vimeo.com

*****@juniper.net

Colleagues

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Nicolas Béliard

Principal Engineer, Office of the CTO

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Phil Worthington

SVP Product, Vimeo (AI Products)

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Halona Wong

Vice President, Tax

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Rich Bloom

SVP & GM, Vimeo OTT, Business Development & AI

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Rob Cocks

Senior Vice President Americas Sales and Channels

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Scott Grove

Vice President Marketing Operations

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Scott Grove

Vice President Marketing Operations

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Sergio Salvatore

Vice President, Engineering

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Rachna Kamath

Staff Lead to the CTO

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Julie Teodorescu-Badia

VP of Product and GM

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