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Nidhi Phozdar

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Nidhi Phozdar

Vice President - Membership Strategy, Consumer Banking | American Express

New York, New York, United States

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Nidhi Phozdar

Summary

Nidhi Phozdar is a seasoned executive with over 18 years of experience in the payments industry, currently serving as Vice President of Membership Strategy at American Express. She has a proven track record in leading global teams and spearheading large-scale transformational initiatives that drive significant business results. Nidhi's expertise lies in advanced analytics, pricing strategies, and commercial insights, making her a key player in enhancing merchant acceptance and engagement. Under her leadership, a team of over 50 professionals focuses on achieving nearly 100% merchant acceptance for American Express. With a strong educational background, including an MBA from the Indian Institute of Management, Calcutta, and a B.Tech from IIT Delhi, Nidhi combines technical knowledge with strategic acumen to foster innovation and growth in the financial services sector. Her ability to navigate complex business landscapes and drive impactful strategies sets her apart in her field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Nidhi Phozdar

Work Experience

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Vice President - Membership Strategy, Consumer Banking at

American Express

August 2021 - Present

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Vice President - Strategy, Product and Analytics, Global Merchant and Network Services at

American Express

March 2015 - August 2021

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Vice President - Strategy, Deals and Investments, Global Merchant Services at

American Express

April 2013 - March 2015

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Vice President - Lead Financial Officer, International Consumer Card Products at

American Express

April 2012 - April 2013

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Director - Business Analytics and Planning, Merchant Services at

American Express

October 2010 - April 2012

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Director - Pricing, Commercial Card Services at

American Express

June 2008 - October 2010

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Sr. Manager - Card Acquisition Marketing at

American Express

June 2007 - May 2008

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Senior Manager/ Analyst - Business Transformation at

American Express

July 2003 - May 2007

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Customer Service Team Manager at

GE Capital

June 2002 - June 2003

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Database Manager at

Tata Consultancy Services

June 1999 - June 2000

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Nidhi Phozdar

Education

Indian Institute of Management Calcutta, Master Of Business Administration (M.B.A.)

January 2000 - January 2002

Indian Institute of Technology Delhi (IIT Delhi), Bachelor Of Technology (B.Tech.)

January 1995 - January 1999

Frequently Asked Questions about Nidhi Phozdar

What is Nidhi Phozdar email address?

Nidhi Phozdar's primary email address is *************@americanexpress.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nidhi Phozdar work for?

Nidhi Phozdar is a Vice President - Membership Strategy, Consumer Banking at American Express, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Nidhi Phozdar graduated from?

Nidhi Phozdar holds a degree in from Indian Institute of Management Calcutta.

How can I directly contact Nidhi Phozdar?

To contact Nidhi Phozdar directly, you can use the email address *************@americanexpress.com. Complete contact information is available upon registration with Muraena.

Is Nidhi Phozdar an immigrant?

Yes, Nidhi Phozdar is an immigrant and currently based in United States

Who is Nidhi Phozdar?

Nidhi Phozdar is a seasoned executive with over 18 years of experience in the payments industry, currently serving as Vice President of Membership Strategy at American Express. She has a proven track record in leading global teams and spearheading large-scale transformational initiatives that drive significant business results. Nidhi's expertise lies in advanced analytics, pricing strategies, and commercial insights, making her a key player in enhancing merchant acceptance and engagement. Under her leadership, a team of over 50 professionals focuses on achieving nearly 100% merchant acceptance for American Express. With a strong educational background, including an MBA from the Indian Institute of Management, Calcutta, and a B.Tech from IIT Delhi, Nidhi combines technical knowledge with strategic acumen to foster innovation and growth in the financial services sector. Her ability to navigate complex business landscapes and drive impactful strategies sets her apart in her field.

Nidhi`s contact details

mail

*************@americanexpress.com

***************@aexp.com

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Olann Kerrison

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Shawna Adams

Chief of Staff

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Shreya Patel

VP/CFO Membership Services

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