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Sam Tsien

Sam Tsien

Vice President & General Manager | American Express

Hong Kong, China

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Sam Tsien

Summary

Sam Tsien is a seasoned Vice President & General Manager specializing in Travel and Lifestyle Services at American Express. With a robust background in the financial services sector, Sam has developed expertise in areas such as business transformation, customer experience, and operations management. A graduate of the University of Toronto, he combines analytical skills with strategic thinking to drive operational excellence. His career spans various leadership roles within American Express, demonstrating a track record of effective team management and client relationship building. Sam's commitment to enhancing customer service delivery is evident in his progressive roles, where he has consistently improved service operations. He is known for his ability to lead diverse teams and implement innovative solutions in fast-paced environments. A dedicated professional, he continually seeks opportunities for growth and development in his field.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Sam Tsien

Work Experience

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Vice President & General Manager at

American Express

January 2023 - Present

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Director & General Manager of Travel and Lifestyle Services Hong Kong at

American Express

February 2017 - January 2023

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Director and Head of Client Management, Global Merchant Services at

American Express

April 2016 - February 2017

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Director and Head of Lending, Proprietary Card Services at

American Express International

September 2013 - April 2016

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Director and Head of Customer Service Delivery at

American Express International

February 2011 - September 2013

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Manager, Global Service Delivery Optimization at

Amex

January 2009 - February 2011

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Operations Leader Risk OPS at

American Express

October 2006 - January 2009

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Sam Tsien

Education

Frequently Asked Questions about Sam Tsien

What is Sam Tsien email address?

Sam Tsien's primary email address is ***********@aexp.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sam Tsien work for?

Sam Tsien is a Vice President & General Manager at American Express, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Sam Tsien graduated from?

Sam Tsien holds a degree in from University of Toronto.

How can I directly contact Sam Tsien?

To contact Sam Tsien directly, you can use the email address ***********@aexp.com. Complete contact information is available upon registration with Muraena.

Who is Sam Tsien?

Sam Tsien is a seasoned Vice President & General Manager specializing in Travel and Lifestyle Services at American Express. With a robust background in the financial services sector, Sam has developed expertise in areas such as business transformation, customer experience, and operations management. A graduate of the University of Toronto, he combines analytical skills with strategic thinking to drive operational excellence. His career spans various leadership roles within American Express, demonstrating a track record of effective team management and client relationship building. Sam's commitment to enhancing customer service delivery is evident in his progressive roles, where he has consistently improved service operations. He is known for his ability to lead diverse teams and implement innovative solutions in fast-paced environments. A dedicated professional, he continually seeks opportunities for growth and development in his field.

Sam`s contact details

mail

***********@aexp.com

*********@americanexpress.com

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