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Niklas Andersson
Niklas Andersson
Vice President, Global Customer Excellence & Innovation | Optimizely
Stockholm, Sweden
Niklas Andersson
Summary
Niklas Andersson is a seasoned executive with over 30 years of experience in IT and telecommunications, currently serving as the Vice President of Global Customer Excellence & Innovation at Optimizely. His extensive background includes a unique blend of technical expertise and strategic leadership, enabling him to drive significant transformations in customer success and operational excellence. Niklas has a proven track record in managing large teams and complex projects, with a strong focus on customer satisfaction, service optimization, and innovation. He is passionate about fostering collaborative environments that encourage creativity and continuous improvement. His experience spans various roles, from IT consulting to senior management, across multiple organizations, including startups and established firms. He holds several certifications in ITIL and project management, reflecting his commitment to professional development and industry best practices.
Niklas Andersson
Work Experience
Vice President, Global Customer Excellence & Innovation at
Optimizely
January 2019 - Present
Vice President, Global Customer Success Management at
Optimizely
February 2020 - October 2020
Vice President Support and Managed Services EMEA at
Optimizely
March 2017 - January 2019
Business Manager, Service Delivery at
ORANGE BUSINESS SERVICES
January 2015 - February 2017
Operations Manager at
Transtema Fiberdata AB
October 2012 - January 2015
Founder / CEO at
Trygghandel Sverige AB
January 2012 - October 2012
Operations Manager Broadband Service at
Com Hem AB
May 2006 - January 2012
Manager of System Operations / Internal IT, Head of IT Security at
Telenor ASA
August 2000 - March 2006
IT Manager at
Evidente
January 1998 - January 2000
IT consultant at
It Consultant Self Employed
January 1993 - January 1998
Niklas Andersson
Education
Bita Service Management, Itil Csi
January 2015 - January 2015
Bita Service Management, Certified, Itil Foundations V3
January 2013 - January 2013
IHM Business School, Certified
January 2006 - January 2006
Frequently Asked Questions about Niklas Andersson
What is Niklas Andersson email address?
Niklas Andersson's primary email address is ****************@optimizely.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Niklas Andersson work for?
Niklas Andersson is a Vice President, Global Customer Excellence & Innovation at Optimizely, a company specializing in Prepackaged software.
Where Niklas Andersson graduated from?
Niklas Andersson holds a degree in Itil from Bita Service Management.
How can I directly contact Niklas Andersson?
To contact Niklas Andersson directly, you can use the email address ****************@optimizely.com. Complete contact information is available upon registration with Muraena.
Who is Niklas Andersson?
Niklas Andersson is a seasoned executive with over 30 years of experience in IT and telecommunications, currently serving as the Vice President of Global Customer Excellence & Innovation at Optimizely. His extensive background includes a unique blend of technical expertise and strategic leadership, enabling him to drive significant transformations in customer success and operational excellence. Niklas has a proven track record in managing large teams and complex projects, with a strong focus on customer satisfaction, service optimization, and innovation. He is passionate about fostering collaborative environments that encourage creativity and continuous improvement. His experience spans various roles, from IT consulting to senior management, across multiple organizations, including startups and established firms. He holds several certifications in ITIL and project management, reflecting his commitment to professional development and industry best practices.
Niklas`s contact details
****************@optimizely.com
****************@telenor.com
**********@episerver.com
******@mrandersson.com
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