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Olga Rais
Olga Rais
VP, Customer Care | LivePerson
United States
Olga Rais
Summary
Olga Rais is a seasoned leader in customer experience, currently serving as VP of Customer Care at LivePerson. With a robust background in product management and customer success, she excels in leveraging technology to enhance service delivery, including the integration of LLM-powered bots. Olga's strategic vision is complemented by her analytical skills and an MBA, which empower her to drive cross-functional collaboration and innovation. She has a proven track record of fostering a culture of empowerment and growth within her teams. Her leadership style emphasizes respect, empathy, and professionalism, ensuring both customer satisfaction and employee engagement. Olga's extensive experience in the telecommunications sector positions her as a key player in the evolution of customer care. She is passionate about creating delightful customer interactions and is committed to continuous improvement in service offerings.
Olga Rais
Work Experience
VP, Customer Care at
LivePerson
May 2022 - Present
Sr Director, Product Management, Strategy and Chief of Staff at
Genesys
June 2021 - May 2022
Sr Director, Customer Success at
Genesys
March 2019 - June 2021
Director, TAM/Optimization Architecture at
Genesys
October 2014 - March 2019
Senior Technical Accout Manager at
Genesys
July 2008 - March 2014
Project Manager, PMP at
Alcatel-Lucent Enterprise
September 2006 - June 2008
Senior Tech Support Tier 3 Engineer at
Alcatel-Lucent Enterprise
September 2004 - August 2006
QA Engineer at
Alcatel-Lucent Enterprise
November 2000 - August 2004
Cusotmer experience data analyst at
INIT
January 1998 - June 2000
Olga Rais
Education
University of Massachusetts Lowell, Master Of Business Administration - Mba
January 2020 - January 2024
Vytauto Didžiojo universitetas, Bachelor Of Science (Bs)
January 1996 - January 2000
Faculty of Informatics @ Vytautas Magnus University, Bachelor's Degree
Frequently Asked Questions about Olga Rais
What is Olga Rais email address?
Olga Rais's primary email address is *@liveperson.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Olga Rais work for?
Olga Rais is a VP, Customer Care at LivePerson, a company specializing in Prepackaged software.
Where Olga Rais graduated from?
Olga Rais holds a degree in Business Administration And Management, General from University of Massachusetts Lowell.
How can I directly contact Olga Rais?
To contact Olga Rais directly, you can use the email address *@liveperson.com. Complete contact information is available upon registration with Muraena.
Is Olga Rais an immigrant?
Yes, Olga Rais is an immigrant and currently based in United States
Who is Olga Rais?
Olga Rais is a seasoned leader in customer experience, currently serving as VP of Customer Care at LivePerson. With a robust background in product management and customer success, she excels in leveraging technology to enhance service delivery, including the integration of LLM-powered bots. Olga's strategic vision is complemented by her analytical skills and an MBA, which empower her to drive cross-functional collaboration and innovation. She has a proven track record of fostering a culture of empowerment and growth within her teams. Her leadership style emphasizes respect, empathy, and professionalism, ensuring both customer satisfaction and employee engagement. Olga's extensive experience in the telecommunications sector positions her as a key player in the evolution of customer care. She is passionate about creating delightful customer interactions and is committed to continuous improvement in service offerings.
Olga`s contact details
*@liveperson.com
Colleagues
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