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Pam Dickson Fishman

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Pam Dickson Fishman

Group Vice President of Customer Success and Onboarding | Basis Technologies

Chicago, Illinois, United States

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Pam Dickson Fishman

Summary

Pam Dickson Fishman is a seasoned customer success leader with over a decade of experience in the management consulting services industry, currently serving as the Group Vice President of Customer Success at Basis Technologies. Known for her innovative strategies and collaborative approach, she has successfully established benchmarks and onboarding metrics that have significantly enhanced customer lifecycle management. Pam's expertise spans across various domains including digital marketing, business strategy, and change management. She has a proven track record of leading cross-functional teams to reduce churn and improve client satisfaction. Her professional journey includes significant roles at Centro, where she progressively advanced from Supervisor to Vice President of Customer Success. Pam holds a Bachelor of Science in Marketing and International Business from Indiana University's Kelley School of Business, complemented by her international experience at Universidad de Sevilla. Beyond her professional endeavors, she is passionate about training and development, emphasizing the importance of continuous learning in the fast-paced tech landscape.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Pam Dickson Fishman

Work Experience

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Group Vice President of Customer Success and Onboarding at

Basis Technologies

October 2021 - Present

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Vice President of Customer Success at

Centro

March 2021 - October 2021

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Director of Customer Success at

Centro

September 2019 - March 2021

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Supervisor, Customer Success at

Centro

August 2016 - September 2019

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Senior Customer Success Manager at

Centro

March 2014 - August 2016

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YPB Junior Board Member at

buildOn

January 2013 - January 2015

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RTB Specialist, Publisher Solutions at

Centro

August 2013 - March 2014

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Emerging Media Coordinator at

Centro

September 2011 - August 2013

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Marketing and Sustainability Intern at

Blue Plate Catering

June 2011 - August 2011

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Campus Representative at

Campusfood.com

January 2011 - May 2011

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Teacher's Assistant at

Indiana University

August 2009 - December 2010

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Digital Ad Sales Intern at

Discovery Inc

June 2010 - August 2010

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Market Research Intern at

Quintas Energy

January 2010 - May 2010

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Pam Dickson Fishman

Education

Kelley School of Business, Bachelor Of Science

January 2007 - January 2011

Frequently Asked Questions about Pam Dickson Fishman

What is Pam Dickson Fishman email address?

Pam Dickson Fishman's primary email address is ********@basis.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Pam Dickson Fishman work for?

Pam Dickson Fishman is a Group Vice President of Customer Success and Onboarding at Basis Technologies, a company specializing in Telephone communication, except radio.

Where Pam Dickson Fishman graduated from?

Pam Dickson Fishman holds a degree in Marketing, International Business, Spanish from Kelley School of Business.

How can I directly contact Pam Dickson Fishman?

To contact Pam Dickson Fishman directly, you can use the email address ********@basis.com. Complete contact information is available upon registration with Muraena.

Who is Pam Dickson Fishman?

Pam Dickson Fishman is a seasoned customer success leader with over a decade of experience in the management consulting services industry, currently serving as the Group Vice President of Customer Success at Basis Technologies. Known for her innovative strategies and collaborative approach, she has successfully established benchmarks and onboarding metrics that have significantly enhanced customer lifecycle management. Pam's expertise spans across various domains including digital marketing, business strategy, and change management. She has a proven track record of leading cross-functional teams to reduce churn and improve client satisfaction. Her professional journey includes significant roles at Centro, where she progressively advanced from Supervisor to Vice President of Customer Success. Pam holds a Bachelor of Science in Marketing and International Business from Indiana University's Kelley School of Business, complemented by her international experience at Universidad de Sevilla. Beyond her professional endeavors, she is passionate about training and development, emphasizing the importance of continuous learning in the fast-paced tech landscape.

Pam`s contact details

mail

********@basis.com

Colleagues

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Nicole Stahlecker

VP, Integrated Client Solutions

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Federico Fernandez

Vice President of International Operations

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Sean Cleary

VP, Integrated Client Solutions

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Page Kelley Williamson

Group Vice President, Integrated Client Solutions

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Paul Troia

Group VP, Data & Analytics

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Alexa Dillon

Vice President, Search Media Investment

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Andrew Allender

Group VP, Data Analytics & Operations

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Genevieve Drennen

Vice President, Client Development

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Bridgette Armstrong

VP, Client & Media Services

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Ryan Sperry

Vice President, Integrated Client Solutions

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