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Pamela Hynes

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Pamela Hynes

Chief Nana | None

Indianapolis, Indiana, United States

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Pamela Hynes

Summary

Pamela Hynes is a seasoned technical leader with over 20 years of experience in customer engagement and cloud SaaS solutions, particularly in the contact center space. She has held various executive roles, including Chief Operating Officer and Vice President, Client Experience, where she focused on enhancing operational efficiencies and customer success. Pamela has a proven track record of driving growth through strategic leadership, M&A activities, and innovative customer engagement strategies. Her expertise spans multiple industries, including finance, insurance, and telecommunications, showcasing her adaptability and extensive knowledge in software as a service (SaaS). Pamela holds a degree in Management Information Systems from New Hampshire College, which has undoubtedly contributed to her technical acumen. She has been recognized with awards such as the Impact Award, reflecting her significant contributions to the industry. Now retired, Pamela continues to share her insights through publications and remains an influential figure in the tech community.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Pamela Hynes

Work Experience

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Chief Nana at

None

August 2024 - Present

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Chief Operating Officer at

Sharpen

August 2018 - Present

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Vice President, Client Experience at

Sharpen

September 2017 - August 2018

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Client Success PureConnect Premise at

Genesys

December 2016 - June 2017

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VP Worldwide Client Success at

Genesys

August 2011 - November 2016

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VP CaaS Operations, Worldwide Services at

Genesys

November 2007 - August 2011

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VP Global Client Services at

Genesys

January 1996 - January 2009

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Director Support at

SOFTWARE ARTISTRY PRIVATE LIMITED

January 1988 - January 1996

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Pamela Hynes

Education

New Hampshire College, Bs

January 1984 - January 1986

Frequently Asked Questions about Pamela Hynes

What is Pamela Hynes email address?

Pamela Hynes's primary email address is ******@sharpencx.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Pamela Hynes work for?

Pamela Hynes is a Chief Nana at None.

Where Pamela Hynes graduated from?

Pamela Hynes holds a degree in Management Information Systems from New Hampshire College.

How can I directly contact Pamela Hynes?

To contact Pamela Hynes directly, you can use the email address ******@sharpencx.com. Complete contact information is available upon registration with Muraena.

Who is Pamela Hynes?

Pamela Hynes is a seasoned technical leader with over 20 years of experience in customer engagement and cloud SaaS solutions, particularly in the contact center space. She has held various executive roles, including Chief Operating Officer and Vice President, Client Experience, where she focused on enhancing operational efficiencies and customer success. Pamela has a proven track record of driving growth through strategic leadership, M&A activities, and innovative customer engagement strategies. Her expertise spans multiple industries, including finance, insurance, and telecommunications, showcasing her adaptability and extensive knowledge in software as a service (SaaS). Pamela holds a degree in Management Information Systems from New Hampshire College, which has undoubtedly contributed to her technical acumen. She has been recognized with awards such as the Impact Award, reflecting her significant contributions to the industry. Now retired, Pamela continues to share her insights through publications and remains an influential figure in the tech community.

Pamela`s contact details

mail

******@sharpencx.com

****@inter-intelli.com

***@threepints.com

Colleagues

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Ryan Retif

Business Professional

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Eugene Padgett

Former Chief Accounting Officer

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Fiona Fawdry

Taking Time Out

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Frank Maccia

Retired today!

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