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Pamela Hynes
Pamela Hynes
Chief Nana | None
Indianapolis, Indiana, United States
Pamela Hynes
Summary
Pamela Hynes is a seasoned technical leader with over 20 years of experience in customer engagement and cloud SaaS solutions, particularly in the contact center space. She has held various executive roles, including Chief Operating Officer and Vice President, Client Experience, where she focused on enhancing operational efficiencies and customer success. Pamela has a proven track record of driving growth through strategic leadership, M&A activities, and innovative customer engagement strategies. Her expertise spans multiple industries, including finance, insurance, and telecommunications, showcasing her adaptability and extensive knowledge in software as a service (SaaS). Pamela holds a degree in Management Information Systems from New Hampshire College, which has undoubtedly contributed to her technical acumen. She has been recognized with awards such as the Impact Award, reflecting her significant contributions to the industry. Now retired, Pamela continues to share her insights through publications and remains an influential figure in the tech community.
Pamela Hynes
Work Experience
Chief Nana at
None
August 2024 - Present
Chief Operating Officer at
Sharpen
August 2018 - Present
Vice President, Client Experience at
Sharpen
September 2017 - August 2018
Client Success PureConnect Premise at
Genesys
December 2016 - June 2017
VP Worldwide Client Success at
Genesys
August 2011 - November 2016
VP CaaS Operations, Worldwide Services at
Genesys
November 2007 - August 2011
VP Global Client Services at
Genesys
January 1996 - January 2009
Director Support at
SOFTWARE ARTISTRY PRIVATE LIMITED
January 1988 - January 1996
Pamela Hynes
Education
New Hampshire College, Bs
January 1984 - January 1986
Frequently Asked Questions about Pamela Hynes
What is Pamela Hynes email address?
Pamela Hynes's primary email address is ******@sharpencx.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Pamela Hynes work for?
Pamela Hynes is a Chief Nana at None.
Where Pamela Hynes graduated from?
Pamela Hynes holds a degree in Management Information Systems from New Hampshire College.
How can I directly contact Pamela Hynes?
To contact Pamela Hynes directly, you can use the email address ******@sharpencx.com. Complete contact information is available upon registration with Muraena.
Who is Pamela Hynes?
Pamela Hynes is a seasoned technical leader with over 20 years of experience in customer engagement and cloud SaaS solutions, particularly in the contact center space. She has held various executive roles, including Chief Operating Officer and Vice President, Client Experience, where she focused on enhancing operational efficiencies and customer success. Pamela has a proven track record of driving growth through strategic leadership, M&A activities, and innovative customer engagement strategies. Her expertise spans multiple industries, including finance, insurance, and telecommunications, showcasing her adaptability and extensive knowledge in software as a service (SaaS). Pamela holds a degree in Management Information Systems from New Hampshire College, which has undoubtedly contributed to her technical acumen. She has been recognized with awards such as the Impact Award, reflecting her significant contributions to the industry. Now retired, Pamela continues to share her insights through publications and remains an influential figure in the tech community.
Pamela`s contact details
******@sharpencx.com
****@inter-intelli.com
***@threepints.com
Colleagues
Business Professional
Retired
Retired
Retired
Retired
None
Former Chief Accounting Officer
Taking Time Out
Retired today!
Retired