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Rui Melo Biscaia

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Rui Melo Biscaia

VP OF PRODUCT | Talkdesk

Lisbon, Lisbon, Portugal

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Rui Melo Biscaia

Summary

Rui Melo Biscaia is a highly accomplished business executive and product leader based in Lisbon, Portugal, with a wealth of experience in the technology sector, particularly in motion picture and video production. Currently serving as the VP of Product at Talkdesk, Rui has a proven track record of driving growth and innovation through strategic planning, product management, and cross-functional collaboration. His expertise spans a wide range of areas including artificial intelligence, machine learning, and customer experience strategy. A natural leader, Rui is known for his ability to foster relationships and empower teams to achieve exceptional results. He has successfully navigated various roles across notable companies, showcasing his adaptability and commitment to excellence in product development. Rui is passionate about leveraging technology to enhance customer experiences and is dedicated to continuous improvement in his field. He holds advanced degrees from MIT Sloan School of Management, underscoring his commitment to professional development and thought leadership.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Rui Melo Biscaia

Work Experience

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VP OF PRODUCT at

Talkdesk

August 2021 - Present

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SENIOR DIRECTOR OF PRODUCT MANAGEMENT at

Talkdesk

July 2020 - July 2021

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EMEA & APJ HEAD OF FIELD PRODUCT MANAGEMENT, INFORMATION SECURITY GROUP at

Broadcom

November 2019 - March 2020

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EMEA HEAD OF FIELD PRODUCT MANAGEMENT, CLOUD & INFORMATION PROTECTION at

Broadcom

July 2019 - October 2019

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GLOBAL HEAD OF PRODUCT MANAGEMENT, IDENTITY & AUTHENTICATION at

Broadcom

May 2018 - June 2019

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GLOBAL DIRECTOR OF PRODUCT MANAGEMENT, DATA LOSS PREVENTION at

Broadcom

July 2017 - April 2018

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Founder & CEO at

Watchful Software acquired by Symantec

July 2012 - June 2017

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Head of Product Marketing at

Critical Software

July 2007 - June 2012

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Founder & CEO at

Gatekeepers

February 2004 - June 2006

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Head of Product Marketing at

VANGEST

March 2001 - January 2004

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News Editor at

Jornal de Leiria

September 1999 - February 2001

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Rui Melo Biscaia

Education

MIT Sloan School of Management, Executive Program

January 2021 - January 2021

MIT Sloan School of Management, Executive Program

January 2020 - January 2020

The Lisbon MBA - Católica | NOVA, Mba

January 2006 - January 2007

Frequently Asked Questions about Rui Melo Biscaia

What is Rui Melo Biscaia email address?

Rui Melo Biscaia's primary email address is ***********@talkdesk.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rui Melo Biscaia work for?

Rui Melo Biscaia is a VP OF PRODUCT at Talkdesk, a company specializing in Prepackaged software.

Where Rui Melo Biscaia graduated from?

Rui Melo Biscaia holds a degree in Breakthrough Customer Experience (Cx) Strategy from MIT Sloan School of Management.

How can I directly contact Rui Melo Biscaia?

To contact Rui Melo Biscaia directly, you can use the email address ***********@talkdesk.com. Complete contact information is available upon registration with Muraena.

Who is Rui Melo Biscaia?

Rui Melo Biscaia is a highly accomplished business executive and product leader based in Lisbon, Portugal, with a wealth of experience in the technology sector, particularly in motion picture and video production. Currently serving as the VP of Product at Talkdesk, Rui has a proven track record of driving growth and innovation through strategic planning, product management, and cross-functional collaboration. His expertise spans a wide range of areas including artificial intelligence, machine learning, and customer experience strategy. A natural leader, Rui is known for his ability to foster relationships and empower teams to achieve exceptional results. He has successfully navigated various roles across notable companies, showcasing his adaptability and commitment to excellence in product development. Rui is passionate about leveraging technology to enhance customer experiences and is dedicated to continuous improvement in his field. He holds advanced degrees from MIT Sloan School of Management, underscoring his commitment to professional development and thought leadership.

Rui`s contact details

mail

***********@talkdesk.com

Colleagues

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Ryan Stulak

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Ryan Ross

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Regis Covey

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Terri Schexnaydre

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Rohit Madhavarapu

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Tiago Paiva

Founder and CEO

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