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Rui Melo Biscaia
Rui Melo Biscaia
VP OF PRODUCT | Talkdesk
Lisbon, Lisbon, Portugal
Rui Melo Biscaia
Summary
Rui Melo Biscaia is a highly accomplished business executive and product leader based in Lisbon, Portugal, with a wealth of experience in the technology sector, particularly in motion picture and video production. Currently serving as the VP of Product at Talkdesk, Rui has a proven track record of driving growth and innovation through strategic planning, product management, and cross-functional collaboration. His expertise spans a wide range of areas including artificial intelligence, machine learning, and customer experience strategy. A natural leader, Rui is known for his ability to foster relationships and empower teams to achieve exceptional results. He has successfully navigated various roles across notable companies, showcasing his adaptability and commitment to excellence in product development. Rui is passionate about leveraging technology to enhance customer experiences and is dedicated to continuous improvement in his field. He holds advanced degrees from MIT Sloan School of Management, underscoring his commitment to professional development and thought leadership.
Rui Melo Biscaia
Work Experience
VP OF PRODUCT at
Talkdesk
August 2021 - Present
SENIOR DIRECTOR OF PRODUCT MANAGEMENT at
Talkdesk
July 2020 - July 2021
EMEA & APJ HEAD OF FIELD PRODUCT MANAGEMENT, INFORMATION SECURITY GROUP at
Broadcom
November 2019 - March 2020
EMEA HEAD OF FIELD PRODUCT MANAGEMENT, CLOUD & INFORMATION PROTECTION at
Broadcom
July 2019 - October 2019
GLOBAL HEAD OF PRODUCT MANAGEMENT, IDENTITY & AUTHENTICATION at
Broadcom
May 2018 - June 2019
GLOBAL DIRECTOR OF PRODUCT MANAGEMENT, DATA LOSS PREVENTION at
Broadcom
July 2017 - April 2018
Founder & CEO at
Watchful Software acquired by Symantec
July 2012 - June 2017
Head of Product Marketing at
Critical Software
July 2007 - June 2012
Founder & CEO at
Gatekeepers
February 2004 - June 2006
Head of Product Marketing at
VANGEST
March 2001 - January 2004
News Editor at
Jornal de Leiria
September 1999 - February 2001
Rui Melo Biscaia
Education
MIT Sloan School of Management, Executive Program
January 2021 - January 2021
MIT Sloan School of Management, Executive Program
January 2020 - January 2020
The Lisbon MBA - Católica | NOVA, Mba
January 2006 - January 2007
Frequently Asked Questions about Rui Melo Biscaia
What is Rui Melo Biscaia email address?
Rui Melo Biscaia's primary email address is ***********@talkdesk.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rui Melo Biscaia work for?
Rui Melo Biscaia is a VP OF PRODUCT at Talkdesk, a company specializing in Prepackaged software.
Where Rui Melo Biscaia graduated from?
Rui Melo Biscaia holds a degree in Breakthrough Customer Experience (Cx) Strategy from MIT Sloan School of Management.
How can I directly contact Rui Melo Biscaia?
To contact Rui Melo Biscaia directly, you can use the email address ***********@talkdesk.com. Complete contact information is available upon registration with Muraena.
Who is Rui Melo Biscaia?
Rui Melo Biscaia is a highly accomplished business executive and product leader based in Lisbon, Portugal, with a wealth of experience in the technology sector, particularly in motion picture and video production. Currently serving as the VP of Product at Talkdesk, Rui has a proven track record of driving growth and innovation through strategic planning, product management, and cross-functional collaboration. His expertise spans a wide range of areas including artificial intelligence, machine learning, and customer experience strategy. A natural leader, Rui is known for his ability to foster relationships and empower teams to achieve exceptional results. He has successfully navigated various roles across notable companies, showcasing his adaptability and commitment to excellence in product development. Rui is passionate about leveraging technology to enhance customer experiences and is dedicated to continuous improvement in his field. He holds advanced degrees from MIT Sloan School of Management, underscoring his commitment to professional development and thought leadership.
Rui`s contact details
***********@talkdesk.com
Colleagues
Chief Financial Officer
Vice President - Artificial Intelligence and Generative AI Business Specialist
Vice President - Asia Pacific & Japan
Vice President, Product Management and Design - Digital Customer Service Applications
Vice President of Enterprise Sales
Vice President - Public Sector
Managing Counsel Americas
Vice President, Accounting
Vice President Product Management, Industry Experience Clouds
Founder and CEO