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Petra Wise

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Petra Wise

Senior Manager, Customer Care | CarGurus

Massachusetts, North Attleborough, United States

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Petra Wise

Summary

Petra Wise is a seasoned Customer Care and Experience Executive with over 14 years of expertise in enhancing customer service operations within the technology and service sectors. Known for her collaborative approach, she has successfully built and led cross-functional teams, driving significant improvements in customer experience and operational efficiency. Petra's experience spans various leadership roles, including Director and Senior Manager, where she has managed large teams and implemented innovative strategies that align with organizational goals. She is passionate about fostering a diverse and inclusive workplace and is committed to high-quality service backed by automation and efficiency. With a strong background in CRM tools and process management, Petra excels in data-driven decision-making and continuous improvement initiatives. Her love for fast-paced environments fuels her drive for innovation and experimentation, making her an asset in any organization.

General

Generalist

Technical Background

Leadership Experience

Frequent Moves

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Petra Wise

Work Experience

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Director, Customer Operations and Support at

CarGurus

April 2025 - Present

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Petra Wise

Education

Bridgewater State University, Bachelor of Arts (B.A.), Communications Studies and Theater Arts, English

January 1998 - January 2002

Harvard Extension School

January 2013 - January 2014

Frequently Asked Questions about Petra Wise

What is Petra Wise email address?

Petra Wise's primary email address is **********@kaiyo.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Petra Wise work for?

Petra Wise is a Senior Manager, Customer Care at CarGurus.

Where Petra Wise graduated from?

Petra Wise holds a degree in Majored in Communication Studies and Theater Arts from Bridgewater State University.

How can I directly contact Petra Wise?

To contact Petra Wise directly, you can use the email address **********@kaiyo.com. Complete contact information is available upon registration with Muraena.

Who is Petra Wise?

Petra Wise is a seasoned Customer Care and Experience Executive with over 14 years of expertise in enhancing customer service operations within the technology and service sectors. Known for her collaborative approach, she has successfully built and led cross-functional teams, driving significant improvements in customer experience and operational efficiency. Petra's experience spans various leadership roles, including Director and Senior Manager, where she has managed large teams and implemented innovative strategies that align with organizational goals. She is passionate about fostering a diverse and inclusive workplace and is committed to high-quality service backed by automation and efficiency. With a strong background in CRM tools and process management, Petra excels in data-driven decision-making and continuous improvement initiatives. Her love for fast-paced environments fuels her drive for innovation and experimentation, making her an asset in any organization.

Petra`s contact details

mail

**********@kaiyo.com

*****@cargurus.com

**********@ezcater.com

Colleagues

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Matt Quinn

Software Developer

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Eric Richmond

Research & Policy Associate

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Ismail Elshareef

Web Engineer

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Elisa Palazzo

Analyst & Associate

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Frank Andrescavage

Senior Software Engineer - Order Platform

Stephen Cardente

Summer Associate

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Iris Guerra Schlesinger

Research assistant

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Dom Lombardi

WQRI General Manager

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Kelly H

Quality Assurance & Training Manager; Sr. QA Consultant; QA Lead

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