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Phil Fersht

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Phil Fersht

Chief Executive Officer | HFS Research

Boston, Massachusetts, United States

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Phil Fersht

Summary

Phil Fersht is a prominent industry analyst and thought leader, recognized for his expertise in the transformation of business operations through technology and global talent utilization. As the CEO and Chief Analyst at HFS Research, he has pioneered concepts such as the 'Generative Enterprise' and 'OneOffice', which redefine modern business practices. With over two decades of experience, Phil has held significant roles at major firms including Gartner and Deloitte, where he has influenced the BPO and IT services landscape. He is also a celebrated author and speaker, known for his impactful insights into automation and process improvement. Phil's contributions have been acknowledged with multiple 'Analyst of the Year' awards, highlighting his influence in the field. His extensive international experience enriches his perspective on global business strategies. Phil continues to drive innovation in the sector, advocating for the integration of AI and automation in everyday business functions.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Phil Fersht

Work Experience

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Chief Executive Officer at

HFS Research

January 2010 - Present

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Research Director and lead, IT/BPO Services Practice at

Gartner

January 2008 - January 2010

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Marketplace Leader, Business Process Outsourcing at

Deloitte Consulting

January 2007 - January 2008

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Vice President, Business Process Outsourcing Practice at

Everest Global, Inc.

January 2005 - January 2007

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Vice President, Global IT Services, Software & Outsourcing Research at

451 Research

January 2003 - January 2005

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Director, IDC Europe, US & Asia at

IDC

January 1998 - January 2003

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Consultant and analyst, Financial Software Solutions at

Tate

January 1996 - January 1998

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Phil Fersht

Education

Coventry University, Bachelor Of Science - Bs

January 1990 - January 1994

IUT2 Grenoble, Bachelor Of Science - Bs

January 1992 - January 1993

IUT2 Grenoble, Bachelor Of Technology - Btech

Frequently Asked Questions about Phil Fersht

What is Phil Fersht email address?

Phil Fersht's primary email address is ***********@hfsresearch.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Phil Fersht work for?

Phil Fersht is a Chief Executive Officer at HFS Research, a company specializing in Scientific Research & Development Services.

Where Phil Fersht graduated from?

Phil Fersht holds a degree in Business, Management, Marketing, And Related Support Services from Coventry University.

How can I directly contact Phil Fersht?

To contact Phil Fersht directly, you can use the email address ***********@hfsresearch.com. Complete contact information is available upon registration with Muraena.

Who is Phil Fersht?

Phil Fersht is a prominent industry analyst and thought leader, recognized for his expertise in the transformation of business operations through technology and global talent utilization. As the CEO and Chief Analyst at HFS Research, he has pioneered concepts such as the 'Generative Enterprise' and 'OneOffice', which redefine modern business practices. With over two decades of experience, Phil has held significant roles at major firms including Gartner and Deloitte, where he has influenced the BPO and IT services landscape. He is also a celebrated author and speaker, known for his impactful insights into automation and process improvement. Phil's contributions have been acknowledged with multiple 'Analyst of the Year' awards, highlighting his influence in the field. His extensive international experience enriches his perspective on global business strategies. Phil continues to drive innovation in the sector, advocating for the integration of AI and automation in everyday business functions.

Phil`s contact details

mail

***********@hfsresearch.com

Colleagues

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Peter Kuipers

Chief of Commercial Operations and Information Technology

Pradip Khemani

Vice President, Business Solutions & Strategic Alliances

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Ruth Wallace

Chief Operations Officer

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Ryan Sorley

VP Win-Loss/ Cofounder

Sarah Little

Vice President, Content and Strategy, CEO's Office

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Elena Christopher

Chief Strategy Officer

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Emma Melando

Chief Marketing and Experience Officer

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Saurabh Gupta

President, Research and Advisory

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Neeraj Satpall

Chief Client Officer

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