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Ralphie English

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Ralphie English

Founder & Lead Coach | Deepgram

Pasadena, California, United States

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Ralphie English

Summary

Ralphie English is an accomplished Customer Success Executive with over 15 years of experience in the tech industry, recognized as the 2023 Customer Success Leader of the Year. He is known for his innovative and customer-centric approach, which has led to significant revenue growth and high customer satisfaction. Ralphie's leadership style is characterized by a commitment to diversity and cross-functional collaboration, as evidenced by his colorful hair, symbolizing his belief in diverse perspectives. He has a proven track record of building and scaling high-performing customer success teams in various organizations, including startups and established companies. Ralphie is also an advocate for professional development, serving as a coach and advisor to emerging leaders in the customer success field. His expertise spans AI, machine learning, and customer engagement strategies, making him a sought-after strategist in the industry. Beyond his professional achievements, Ralphie actively contributes to community initiatives aimed at empowering underrepresented groups in tech. He continues to push the boundaries of customer success, setting new standards for excellence.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Startup Experience

Corporate Experience

Ralphie English

Work Experience

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Founder & Lead Coach at

Radical CS Coaching

June 2023 - Present

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Founding Member at

RevRoom

May 2023 - Present

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VP of Customer Success at

Deepgram

March 2023 - Present

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Customer Success Coach at

Catalyst Software

February 2022 - February 2024

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Head of Customer Success at

Deepgram

December 2020 - March 2023

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Vice President of Customer Success at

Deep 6 AI

October 2019 - December 2020

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Director, Global Customer Success at

Telesign

July 2018 - October 2019

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Senior Technical Account Manager at

Telesign

February 2014 - June 2018

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Manager, Partner Services at

OpenX

June 2013 - February 2014

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Technical Account Manager at

OpenX

July 2012 - June 2013

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Director of Implementation at

Logics Solutions

May 2010 - June 2012

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Implementation Engineer at

Logics Solutions

November 2009 - May 2010

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Support Services Supervisor at

Nc Department Of Revenue

January 2008 - November 2009

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Information Processing Technician at

Nc Department Of Revenue

April 2006 - December 2007

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Data Analyst at

Nc Department Of Revenue

April 2005 - March 2006

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Ralphie English

Education

, Master’s Degree

Strayer University-North Carolina, Bachelor Of Science (Bs)

Frequently Asked Questions about Ralphie English

What is Ralphie English email address?

Ralphie English's primary email address is *****************@deepgram.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ralphie English work for?

Ralphie English is a Founder & Lead Coach at Deepgram, a company specializing in Prepackaged software.

Where Ralphie English graduated from?

Ralphie English holds a degree in Cyber Security And Information Assurance from null.

How can I directly contact Ralphie English?

To contact Ralphie English directly, you can use the email address *****************@deepgram.com. Complete contact information is available upon registration with Muraena.

Who is Ralphie English?

Ralphie English is an accomplished Customer Success Executive with over 15 years of experience in the tech industry, recognized as the 2023 Customer Success Leader of the Year. He is known for his innovative and customer-centric approach, which has led to significant revenue growth and high customer satisfaction. Ralphie's leadership style is characterized by a commitment to diversity and cross-functional collaboration, as evidenced by his colorful hair, symbolizing his belief in diverse perspectives. He has a proven track record of building and scaling high-performing customer success teams in various organizations, including startups and established companies. Ralphie is also an advocate for professional development, serving as a coach and advisor to emerging leaders in the customer success field. His expertise spans AI, machine learning, and customer engagement strategies, making him a sought-after strategist in the industry. Beyond his professional achievements, Ralphie actively contributes to community initiatives aimed at empowering underrepresented groups in tech. He continues to push the boundaries of customer success, setting new standards for excellence.

Ralphie`s contact details

mail

*****************@deepgram.com

Colleagues

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Abe Pursell

VP, Business Development and Partnerships

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Adam Sypniewski

Chief Technology Officer

Sam Zegas

Vice President Operations

Natalie Rutgers

VP of Product

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Daniel Mishler

Chief of Staff

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Chris Dyer

VP of Sales

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