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Rob Edmondson

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Rob Edmondson

Senior Vice President, Customer Success | Ironclad

San Francisco, California, United States

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Rob Edmondson

Summary

Rob Edmondson is a seasoned professional with extensive experience in customer success and technology solutions. Currently serving as the Senior Vice President of Customer Success at Ironclad, he has a proven track record in both pre-sales and implementation roles. Rob believes in the power of positive leadership and fostering inclusive teams to drive success. His career spans several leadership positions in notable companies like Zendesk and Oracle, where he managed large teams and complex projects. He holds advanced degrees in Computer Information Systems and Leadership from prestigious institutions, complementing his technical expertise with strong managerial skills. Passionate about customer experience, Rob leverages his knowledge of cloud computing and telecommunications to help businesses achieve their goals. Outside of work, he is likely to be involved in initiatives supporting diversity and equity in the workplace.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Rob Edmondson

Work Experience

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Senior Vice President, Customer Success at

Ironclad

November 2023 - Present

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Vice President of Professional Services at

Ironclad

October 2022 - November 2023

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Head of Expert Services at

Cresta

November 2021 - October 2022

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Regional Vice President, Technical Solutions at

Zendesk

December 2020 - November 2021

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Senior Director, Global CX Solution Architecture at

Zendesk

July 2017 - December 2020

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Solutions Consulting Manager - Oracle Service Cloud at

Oracle

March 2011 - July 2017

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Solution Engineering and Services Manager at

Hammer

March 2009 - March 2011

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Solution Engineer at

NICE

April 2007 - January 2009

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Sales Engineer at

Empirix

July 2003 - April 2007

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Professional Services Consultant / QA Manager at

Hammer

March 2000 - June 2003

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Technical Support Engineering Manager at

PTC

March 1998 - March 2000

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Commissioned Officer at

US Army

June 1992 - October 1997

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Rob Edmondson

Education

Haas School of Business

January 2019 - January 2019

Boston University, M.S

January 2003 - January 2006

Worcester Polytechnic Institute, Certificate

January 2000 - January 2000

United States Military Academy, B.S.

January 1989 - January 1992

Frequently Asked Questions about Rob Edmondson

What is Rob Edmondson email address?

Rob Edmondson's primary email address is **********@zendesk.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rob Edmondson work for?

Rob Edmondson is a Senior Vice President, Customer Success at Ironclad, a company specializing in Computer Systems Design & Related Services.

Where Rob Edmondson graduated from?

Rob Edmondson holds a degree in Executive Education, Leadership from Haas School of Business.

How can I directly contact Rob Edmondson?

To contact Rob Edmondson directly, you can use the email address **********@zendesk.com. Complete contact information is available upon registration with Muraena.

Who is Rob Edmondson?

Rob Edmondson is a seasoned professional with extensive experience in customer success and technology solutions. Currently serving as the Senior Vice President of Customer Success at Ironclad, he has a proven track record in both pre-sales and implementation roles. Rob believes in the power of positive leadership and fostering inclusive teams to drive success. His career spans several leadership positions in notable companies like Zendesk and Oracle, where he managed large teams and complex projects. He holds advanced degrees in Computer Information Systems and Leadership from prestigious institutions, complementing his technical expertise with strong managerial skills. Passionate about customer experience, Rob leverages his knowledge of cloud computing and telecommunications to help businesses achieve their goals. Outside of work, he is likely to be involved in initiatives supporting diversity and equity in the workplace.

Rob`s contact details

mail

**********@zendesk.com

*************@ironcladapp.com

Colleagues

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Kyle Robbins

Area Vice President, Ironclad Clickwrap

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Leslie Henthorn

Chief Marketing Officer

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Jared Erondu

SVP of Brand (Design & Marketing)

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Dallas Stonhaus

Chief Sales Officer

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Damon Miño

Vice President, GTM for Emerging Products

John Fiedler

SVP Engineering, CISO

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Cai Gogwilt

Co-Founder and Chief Architect

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Cai Gogwilt

Co-Founder and Chief Technology Officer

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Jeremy Smith

President

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James Honsa

Senior Director, Chief of Staff to the CEO

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