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Rob Edmondson
Rob Edmondson
Senior Vice President, Customer Success | Ironclad
San Francisco, California, United States
Rob Edmondson
Summary
Rob Edmondson is a seasoned professional with extensive experience in customer success and technology solutions. Currently serving as the Senior Vice President of Customer Success at Ironclad, he has a proven track record in both pre-sales and implementation roles. Rob believes in the power of positive leadership and fostering inclusive teams to drive success. His career spans several leadership positions in notable companies like Zendesk and Oracle, where he managed large teams and complex projects. He holds advanced degrees in Computer Information Systems and Leadership from prestigious institutions, complementing his technical expertise with strong managerial skills. Passionate about customer experience, Rob leverages his knowledge of cloud computing and telecommunications to help businesses achieve their goals. Outside of work, he is likely to be involved in initiatives supporting diversity and equity in the workplace.
Rob Edmondson
Work Experience
Senior Vice President, Customer Success at
Ironclad
November 2023 - Present
Vice President of Professional Services at
Ironclad
October 2022 - November 2023
Head of Expert Services at
Cresta
November 2021 - October 2022
Regional Vice President, Technical Solutions at
Zendesk
December 2020 - November 2021
Senior Director, Global CX Solution Architecture at
Zendesk
July 2017 - December 2020
Solutions Consulting Manager - Oracle Service Cloud at
Oracle
March 2011 - July 2017
Solution Engineering and Services Manager at
Hammer
March 2009 - March 2011
Solution Engineer at
NICE
April 2007 - January 2009
Sales Engineer at
Empirix
July 2003 - April 2007
Professional Services Consultant / QA Manager at
Hammer
March 2000 - June 2003
Technical Support Engineering Manager at
PTC
March 1998 - March 2000
Commissioned Officer at
US Army
June 1992 - October 1997
Rob Edmondson
Education
January 2019 - January 2019
Boston University, M.S
January 2003 - January 2006
Worcester Polytechnic Institute, Certificate
January 2000 - January 2000
United States Military Academy, B.S.
January 1989 - January 1992
Frequently Asked Questions about Rob Edmondson
What is Rob Edmondson email address?
Rob Edmondson's primary email address is **********@zendesk.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rob Edmondson work for?
Rob Edmondson is a Senior Vice President, Customer Success at Ironclad, a company specializing in Computer Systems Design & Related Services.
Where Rob Edmondson graduated from?
Rob Edmondson holds a degree in Executive Education, Leadership from Haas School of Business.
How can I directly contact Rob Edmondson?
To contact Rob Edmondson directly, you can use the email address **********@zendesk.com. Complete contact information is available upon registration with Muraena.
Who is Rob Edmondson?
Rob Edmondson is a seasoned professional with extensive experience in customer success and technology solutions. Currently serving as the Senior Vice President of Customer Success at Ironclad, he has a proven track record in both pre-sales and implementation roles. Rob believes in the power of positive leadership and fostering inclusive teams to drive success. His career spans several leadership positions in notable companies like Zendesk and Oracle, where he managed large teams and complex projects. He holds advanced degrees in Computer Information Systems and Leadership from prestigious institutions, complementing his technical expertise with strong managerial skills. Passionate about customer experience, Rob leverages his knowledge of cloud computing and telecommunications to help businesses achieve their goals. Outside of work, he is likely to be involved in initiatives supporting diversity and equity in the workplace.
Rob`s contact details
**********@zendesk.com
*************@ironcladapp.com
Colleagues
Area Vice President, Ironclad Clickwrap
Chief Marketing Officer
SVP of Brand (Design & Marketing)
Chief Sales Officer
Vice President, GTM for Emerging Products
SVP Engineering, CISO
Co-Founder and Chief Architect
Co-Founder and Chief Technology Officer
President
Senior Director, Chief of Staff to the CEO