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Ryan Fraser
Ryan Fraser
Vice President, Global Solution Consulting | ServiceNow
City of Langley, British Columbia, Canada
Ryan Fraser
Summary
Ryan Fraser is a seasoned executive with extensive experience in the IT service management sector, currently serving as the Vice President of Global Solution Consulting at ServiceNow. His career spans over two decades, primarily focused on driving digital transformation and enhancing operational efficiencies through innovative solutions. Ryan has a strong background in business analysis, change management, and enterprise architecture, enabling organizations to streamline their processes and improve service delivery. He is known for his leadership in guiding diverse teams towards achieving strategic objectives, particularly in automation and workflow design. With a commitment to fostering a culture of collaboration and continuous improvement, Ryan actively engages in mentoring future leaders in the industry. His contributions have been recognized through multiple awards, including the Global Change Agent Award, highlighting his impact on organizational growth and innovation. Ryan's passion for technology and service excellence continues to shape the future of IT service management.
Ryan Fraser
Work Experience
Vice President, Global Solution Consulting at
ServiceNow
January 2023 - Present
Vice President, Global Creator Workflow and Design Studio at
ServiceNow
January 2022 - January 2023
Co-creating Value in Organizations with ITIL 4 at
AXELOS Global Best Practice
January 2022 - February 2022
Area Vice President, Global Solution Consulting at
ServiceNow
September 2020 - January 2022
Senior Director, Global Workflow Design Studio and Creator Workflow Specialists at
ServiceNow
February 2019 - September 2020
Director Transformation and Strategy, Global Solution Consulting at
ServiceNow
January 2018 - February 2019
Senior Advisory Solutions Consultant at
ServiceNow
June 2017 - December 2017
President, British Columbia Branch at
itSMF Canada
January 2015 - June 2017
Advisory Solutions Consultant at
ServiceNow
February 2015 - June 2017
ITSM Publication Quality Reviewer: ITIL and the Information Lifecycle at
AXELOS Global Best Practice
January 2016 - April 2016
VP Web Services, British Columbia Branch at
itSMF Canada
May 2011 - February 2015
Senior Solution Consultant at
Service Now
May 2012 - January 2015
ITSM Publication Quality Reviewer: Passing your ITIL Managing Across the Lifecycle Exam at
AXELOS Global Best Practice
April 2013 - June 2013
ITSM Instructor/Consultant at
HP
May 2007 - May 2012
Vice President, British Columbia Branch at
itSMF Canada
October 2010 - May 2011
ITSM Publication Quality Reviewer: ITIL 2011 Edition publications at
TSO
January 2011 - March 2011
President, British Columbia Branch at
itSMF Canada
May 2009 - October 2010
Account Delivery Manager at
HP
May 2006 - July 2007
Account Technical Manager at
HP
May 2004 - June 2006
Network/Server Operations Manager at
HP
May 2003 - May 2004
Business Operations Manager at
HP
October 2000 - May 2003
Ryan Fraser
Education
George Brown College, Associate's Degree
Frequently Asked Questions about Ryan Fraser
What is Ryan Fraser email address?
Ryan Fraser's primary email address is ***********@servicenow.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ryan Fraser work for?
Ryan Fraser is a Vice President, Global Solution Consulting at ServiceNow, a company specializing in Prepackaged software.
Where Ryan Fraser graduated from?
Ryan Fraser holds a degree in Business Information Systems from George Brown College.
How can I directly contact Ryan Fraser?
To contact Ryan Fraser directly, you can use the email address ***********@servicenow.com. Complete contact information is available upon registration with Muraena.
Who is Ryan Fraser?
Ryan Fraser is a seasoned executive with extensive experience in the IT service management sector, currently serving as the Vice President of Global Solution Consulting at ServiceNow. His career spans over two decades, primarily focused on driving digital transformation and enhancing operational efficiencies through innovative solutions. Ryan has a strong background in business analysis, change management, and enterprise architecture, enabling organizations to streamline their processes and improve service delivery. He is known for his leadership in guiding diverse teams towards achieving strategic objectives, particularly in automation and workflow design. With a commitment to fostering a culture of collaboration and continuous improvement, Ryan actively engages in mentoring future leaders in the industry. His contributions have been recognized through multiple awards, including the Global Change Agent Award, highlighting his impact on organizational growth and innovation. Ryan's passion for technology and service excellence continues to shape the future of IT service management.
Ryan`s contact details
***********@servicenow.com
Colleagues
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