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Sally Hammonds

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Sally Hammonds

Vice President, Customer Success EMEA | ServiceNow

Guildford, England, United Kingdom

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Sally Hammonds

Summary

Sally Hammonds is a seasoned professional with a wealth of experience in customer success and business transformation within the air transportation and technology sectors. Currently serving as Vice President of Customer Success EMEA at ServiceNow, she has a proven track record of driving cultural change and operational excellence across diverse teams. Her mission is to harness the potential of people and technology to create impactful solutions for customers, demonstrating a strong commitment to fostering a high-performance culture. With a career that spans over two decades, Sally has held various leadership roles at Vodafone and Cable and Wireless, where she excelled in strategic planning and customer engagement. Her educational background in sociology, psychology, and modern history complements her professional expertise, allowing her to approach challenges with a unique perspective. Passionate about continuous learning and growth, she is dedicated to shaping the future of customer success in a digital society.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Sally Hammonds

Work Experience

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Vice President, Customer Success EMEA at

ServiceNow

May 2024 - Present

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Senior Director - Customer Success EMEA at

ServiceNow

May 2022 - May 2024

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Head of Commercial & Service Management, Northern Europe at

Vodafone

December 2017 - May 2022

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Senior Transformation Manager at

Vodafone

October 2017 - December 2017

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Carrier Development Practice & Portfolio Lead at

VODAFONE GLOBAL ENTERPRISE (MALAYSIA) SDN. BHD.

April 2014 - October 2017

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Solutions Director at

Vodafone

March 2013 - April 2014

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Head of Governance & Assurance Frameworks at

Cable And Wireless Worldwide

August 2012 - April 2013

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Head of Operational Bid Review at

Cable And Wireless Worldwide

August 2008 - August 2012

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Head of Pre-Sales and Bid Management at

Datapoint

June 2007 - July 2008

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Pre-Sales Solutions Consultant at

Datapoint

March 2005 - June 2007

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Head of Service Support at

NTL Corp

November 2002 - December 2004

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ntl: Career History at

Ntl Transcommunications

December 1996 - November 2002

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Cabin Crew at

MONARCH AIRLINES LIMITED

March 1996 - November 1996

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Sally Hammonds

Education

Gloscat Park Campus, Cheltenham

January 1991 - January 1992

The Kings School Gloucester

January 1980 - January 1991

Frequently Asked Questions about Sally Hammonds

What is Sally Hammonds email address?

Sally Hammonds's primary email address is **************@servicenow.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sally Hammonds work for?

Sally Hammonds is a Vice President, Customer Success EMEA at ServiceNow, a company specializing in Prepackaged software.

Where Sally Hammonds graduated from?

Sally Hammonds holds a degree in Sociology, Psychology And Modern History from Gloscat Park Campus, Cheltenham.

How can I directly contact Sally Hammonds?

To contact Sally Hammonds directly, you can use the email address **************@servicenow.com. Complete contact information is available upon registration with Muraena.

Who is Sally Hammonds?

Sally Hammonds is a seasoned professional with a wealth of experience in customer success and business transformation within the air transportation and technology sectors. Currently serving as Vice President of Customer Success EMEA at ServiceNow, she has a proven track record of driving cultural change and operational excellence across diverse teams. Her mission is to harness the potential of people and technology to create impactful solutions for customers, demonstrating a strong commitment to fostering a high-performance culture. With a career that spans over two decades, Sally has held various leadership roles at Vodafone and Cable and Wireless, where she excelled in strategic planning and customer engagement. Her educational background in sociology, psychology, and modern history complements her professional expertise, allowing her to approach challenges with a unique perspective. Passionate about continuous learning and growth, she is dedicated to shaping the future of customer success in a digital society.

Sally`s contact details

mail

**************@servicenow.com

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