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Swaminathan Raghunathan

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Swaminathan Raghunathan

Global Vice President - Customer Onboarding and Services, Customer Success | CleverTap

Chennai, Tamil Nadu, India

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Swaminathan Raghunathan

Summary

Swaminathan Raghunathan is a seasoned professional with over 20 years of experience in Customer Success, Services, Solution Engineering, and Product Management, primarily in the SaaS domain. He has a strong track record of leading teams in delivering solutions for large-scale digital transformation initiatives across B2B and B2C sectors. His expertise spans agile methodologies, business analysis, and product management, with a focus on creating exceptional user experiences. Swaminathan has worked with notable organizations including CleverTap, Freshworks, and eBay, where he held significant leadership roles. He is passionate about innovative processes and stakeholder management, and he has a knack for breaking down complex problems to facilitate iterative delivery. His educational background includes an MBA from Great Lakes Institute of Management and a Bachelor's degree in Electronics and Communication from Bharathiar University. Swaminathan is also an advocate for agile delivery and has successfully managed product portfolios that enhance customer engagement.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Swaminathan Raghunathan

Work Experience

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Global Vice President - Customer Onboarding and Services, Customer Success at

CleverTap

January 2024 - Present

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Senior Director - Onboarding, Customer Success at

CleverTap

May 2022 - January 2024

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Director of Solutions Engineering at

Freshworks

October 2020 - May 2022

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Head of Solutions Engineering, Global Partnerships at

Freshworks

May 2019 - September 2020

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Senior Manager at

Cognizant Technology Solutions Corporation

April 2014 - April 2019

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Senior Product Owner at

ASOS.com

February 2013 - April 2019

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Senior Consultant at

Cognizant Technology Solutions Corporation

November 2010 - July 2014

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Product Manager at

eBay

February 2011 - February 2013

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Senior Business Analyst at

eBay

June 2008 - January 2011

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Consultant at

Cognizant Technology Solutions Corporation

June 2008 - November 2010

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Senior Design and Development Engineer at

Tata Elxsi

June 2004 - April 2007

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Swaminathan Raghunathan

Education

Great Lakes Institute of Management, Mba

January 2007 - January 2008

Bharathiar University, B.E

January 2000 - January 2004

Frequently Asked Questions about Swaminathan Raghunathan

What is Swaminathan Raghunathan email address?

Swaminathan Raghunathan's primary email address is ***********@clevertap.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Swaminathan Raghunathan work for?

Swaminathan Raghunathan is a Global Vice President - Customer Onboarding and Services, Customer Success at CleverTap, a company specializing in Prepackaged software.

Where Swaminathan Raghunathan graduated from?

Swaminathan Raghunathan holds a degree in from Great Lakes Institute of Management.

How can I directly contact Swaminathan Raghunathan?

To contact Swaminathan Raghunathan directly, you can use the email address ***********@clevertap.com. Complete contact information is available upon registration with Muraena.

Who is Swaminathan Raghunathan?

Swaminathan Raghunathan is a seasoned professional with over 20 years of experience in Customer Success, Services, Solution Engineering, and Product Management, primarily in the SaaS domain. He has a strong track record of leading teams in delivering solutions for large-scale digital transformation initiatives across B2B and B2C sectors. His expertise spans agile methodologies, business analysis, and product management, with a focus on creating exceptional user experiences. Swaminathan has worked with notable organizations including CleverTap, Freshworks, and eBay, where he held significant leadership roles. He is passionate about innovative processes and stakeholder management, and he has a knack for breaking down complex problems to facilitate iterative delivery. His educational background includes an MBA from Great Lakes Institute of Management and a Bachelor's degree in Electronics and Communication from Bharathiar University. Swaminathan is also an advocate for agile delivery and has successfully managed product portfolios that enhance customer engagement.

Swaminathan`s contact details

mail

***********@clevertap.com

***********************@cognizant.com

Colleagues

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Suresh Kondamudi

Co-founder, CTO

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Francis Pereira

VP, Infrastructure Engineering

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Poppin Mathias

Vice President - Global Talent Acquisition

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Pranay Warke

VP of Engineering

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Pravin Laghaate

Vice President - Europe

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Anuj Malhotra

Area Vice President - Sales, India

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Subharun Mukherjee

Vice President

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Sumantu Mittal

Vice President Of Products

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Sunil Thomas

Cofounder And Chief Executive Officer At Clevertap

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Sunil Thomas

Co-Founder & Executive Chairman at CleverTap

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