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Xmp Guneet Singh

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Xmp Guneet Singh

Vice President Customer Experience & Care | AppFolio

San Francisco, California, United States

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Xmp Guneet Singh

Summary

Guneet Singh is a seasoned Customer Experience Executive with extensive leadership experience in building and transforming customer-centric organizations. With a strong foundation in analytics and process improvement, he has successfully driven customer experience initiatives at leading tech companies, including DocuSign and ADP. His passion for enhancing customer journeys is complemented by a strategic mindset, enabling him to influence C-suite executives and shape company-wide engagement strategies. Guneet's expertise spans various industries, particularly in radiotelephone communication and software services, where he has consistently delivered measurable results and improved profitability. He is adept at creating new functions that align with hyper-growth needs, establishing a culture of customer obsession, and leveraging data-driven insights for decision-making. Guneet holds an MBA from the University of Phoenix and has a history of leading cross-functional teams to achieve operational excellence and customer satisfaction.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Xmp Guneet Singh

Work Experience

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Vice President Customer Experience & Care at

AppFolio

January 2024 - Present

💼

Head Customer Experience at

APPFOLIO LIMITED

January 2020 - January 2024

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Head Global Customer Experience Programs at

Docusign

January 2016 - January 2020

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Global Business Transformation Executive at

ADP Southeast Asia

January 2012 - January 2016

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Head Customer Experience at

Stream Global Services

January 2010 - January 2012

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Global Business Transformation Executive at

eTelecare Global Solutions

December 2007 - January 2010

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LATAM Director Business Transformation at

Foundever (fmr Sitel Corporation)

June 2006 - December 2007

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Business Transformation Manager at

Bank of America Corporation

October 2005 - June 2006

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Business Transformation Manager at

GE Capital

November 2001 - June 2005

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Business Transformation Manager at

airtel

January 2005 - January 2005

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Xmp Guneet Singh

Education

University of Phoenix, Master Of Business Administration (M.B.A.)

January 2016 - January 2017

Frequently Asked Questions about Xmp Guneet Singh

What is Xmp Guneet Singh email address?

Xmp Guneet Singh's primary email address is *********@appfolioinc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Xmp Guneet Singh work for?

Xmp Guneet Singh is a Vice President Customer Experience & Care at AppFolio, a company specializing in Prepackaged software.

Where Xmp Guneet Singh graduated from?

Xmp Guneet Singh holds a degree in Business Administration And Management, General from University of Phoenix.

How can I directly contact Xmp Guneet Singh?

To contact Xmp Guneet Singh directly, you can use the email address *********@appfolioinc.com. Complete contact information is available upon registration with Muraena.

Who is Xmp Guneet Singh?

Guneet Singh is a seasoned Customer Experience Executive with extensive leadership experience in building and transforming customer-centric organizations. With a strong foundation in analytics and process improvement, he has successfully driven customer experience initiatives at leading tech companies, including DocuSign and ADP. His passion for enhancing customer journeys is complemented by a strategic mindset, enabling him to influence C-suite executives and shape company-wide engagement strategies. Guneet's expertise spans various industries, particularly in radiotelephone communication and software services, where he has consistently delivered measurable results and improved profitability. He is adept at creating new functions that align with hyper-growth needs, establishing a culture of customer obsession, and leveraging data-driven insights for decision-making. Guneet holds an MBA from the University of Phoenix and has a history of leading cross-functional teams to achieve operational excellence and customer satisfaction.

Xmp`s contact details

mail

*********@appfolioinc.com

************@docusign.com

************@appfolio.com

Colleagues

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Steven Biringer

Vice President of Strategy

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Soeren Thust

Vice President of Software Engineering, AI Initiative

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Ronnie Lin

Vice President, Chief Compliance Officer

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Kyle Triplett

SVP, Product

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Stacy Winship

Customer Advisory Board Member

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Shane Trigg

President and CEO

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Shayna Guigliano

VP, SMB Sales | AppFolio

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Scott Lowry

VP Internal Audit

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Mclure Foote

SVP of Sales

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