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Cory Burns

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Cory Burns

Vice President of Customer Retention | Office Practicum

Indianapolis, Indiana, United States

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Cory Burns

Summary

Cory Burns is a seasoned operations executive with extensive experience in the prepackaged software industry. With a strong focus on customer retention and operational excellence, he has led global teams and managed complex projects that drive efficiency and satisfaction. His leadership style emphasizes relationship building and employee engagement, ensuring that teams are motivated and aligned with strategic goals. Cory has a proven track record of enhancing customer experiences through innovative support solutions and has consistently achieved high customer satisfaction scores throughout his career. He holds a Bachelor of Business Administration with a specialization in Computer Information Systems from Morehead State University. In his current role as Vice President of Operations, he is recognized for his ability to integrate technology and business processes effectively. Cory is passionate about leveraging agile methodologies to improve service delivery and foster a culture of continuous improvement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Cory Burns

Work Experience

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Vice President of Customer Retention at

Office Practicum

October 2023 - Present

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Vice President of Customer Operations at

Cloud 9 Software

January 2022 - October 2023

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Director, Customer Operations at

Cloud 9 Software

May 2021 - January 2022

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Director of Customer Onboarding at

Cloud 9 Software

November 2020 - May 2021

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Director of Product Support at

Kronos Incorporated

May 2017 - October 2020

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Director of Strategic Initiatives at

Aptean

December 2016 - May 2017

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Director of Customer Solutions at

Aptean

December 2014 - December 2016

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Director of Global Support Operations at

Aptean

September 2012 - December 2014

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Manager, Customer Support and Technical Operations at

Aptean

December 2009 - September 2012

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Technical Support Engineer at

Aptean

October 2007 - December 2009

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Technical Account Manager at

OneView

June 2006 - October 2007

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Cory Burns

Education

Morehead State University, Bachelor Of Business Administration - Bba

January 2001 - January 2006

Frequently Asked Questions about Cory Burns

What is Cory Burns email address?

Cory Burns's primary email address is ******@officepracticum.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Cory Burns work for?

Cory Burns is a Vice President of Customer Retention at Office Practicum, a company specializing in Prepackaged software.

Where Cory Burns graduated from?

Cory Burns holds a degree in Computer Information Systems from Morehead State University.

How can I directly contact Cory Burns?

To contact Cory Burns directly, you can use the email address ******@officepracticum.com. Complete contact information is available upon registration with Muraena.

Who is Cory Burns?

Cory Burns is a seasoned operations executive with extensive experience in the prepackaged software industry. With a strong focus on customer retention and operational excellence, he has led global teams and managed complex projects that drive efficiency and satisfaction. His leadership style emphasizes relationship building and employee engagement, ensuring that teams are motivated and aligned with strategic goals. Cory has a proven track record of enhancing customer experiences through innovative support solutions and has consistently achieved high customer satisfaction scores throughout his career. He holds a Bachelor of Business Administration with a specialization in Computer Information Systems from Morehead State University. In his current role as Vice President of Operations, he is recognized for his ability to integrate technology and business processes effectively. Cory is passionate about leveraging agile methodologies to improve service delivery and foster a culture of continuous improvement.

Cory`s contact details

mail

******@officepracticum.com

Colleagues

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Gretchen Ellis

Chief Product Officer

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Mike Matlack

Founder, General Manager NextStep Solutions

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Mike Ressel

Chief Executive Officer

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Bharath Perugu

Vice President Product Delivery

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Dan Feiten Md

Chief Medical Officer & Product Leader of Clinical Innovation

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Mark Richards

Chief Revenue Officer

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Jim Denny

Board Member

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Jennifer Higgins

Vice President of Customer Success

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Jennifer Higgins

Vice President of Customer Success

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Jennifer Reale

VP of Finance

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