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Cory Burns
Cory Burns
Vice President of Customer Retention | Office Practicum
Indianapolis, Indiana, United States
Cory Burns
Summary
Cory Burns is a seasoned operations executive with extensive experience in the prepackaged software industry. With a strong focus on customer retention and operational excellence, he has led global teams and managed complex projects that drive efficiency and satisfaction. His leadership style emphasizes relationship building and employee engagement, ensuring that teams are motivated and aligned with strategic goals. Cory has a proven track record of enhancing customer experiences through innovative support solutions and has consistently achieved high customer satisfaction scores throughout his career. He holds a Bachelor of Business Administration with a specialization in Computer Information Systems from Morehead State University. In his current role as Vice President of Operations, he is recognized for his ability to integrate technology and business processes effectively. Cory is passionate about leveraging agile methodologies to improve service delivery and foster a culture of continuous improvement.
Cory Burns
Work Experience
Vice President of Customer Retention at
Office Practicum
October 2023 - Present
Vice President of Customer Operations at
Cloud 9 Software
January 2022 - October 2023
Director, Customer Operations at
Cloud 9 Software
May 2021 - January 2022
Director of Customer Onboarding at
Cloud 9 Software
November 2020 - May 2021
Director of Product Support at
Kronos Incorporated
May 2017 - October 2020
Director of Strategic Initiatives at
Aptean
December 2016 - May 2017
Director of Customer Solutions at
Aptean
December 2014 - December 2016
Director of Global Support Operations at
Aptean
September 2012 - December 2014
Manager, Customer Support and Technical Operations at
Aptean
December 2009 - September 2012
Technical Support Engineer at
Aptean
October 2007 - December 2009
Technical Account Manager at
OneView
June 2006 - October 2007
Cory Burns
Education
Morehead State University, Bachelor Of Business Administration - Bba
January 2001 - January 2006
Frequently Asked Questions about Cory Burns
What is Cory Burns email address?
Cory Burns's primary email address is ******@officepracticum.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Cory Burns work for?
Cory Burns is a Vice President of Customer Retention at Office Practicum, a company specializing in Prepackaged software.
Where Cory Burns graduated from?
Cory Burns holds a degree in Computer Information Systems from Morehead State University.
How can I directly contact Cory Burns?
To contact Cory Burns directly, you can use the email address ******@officepracticum.com. Complete contact information is available upon registration with Muraena.
Who is Cory Burns?
Cory Burns is a seasoned operations executive with extensive experience in the prepackaged software industry. With a strong focus on customer retention and operational excellence, he has led global teams and managed complex projects that drive efficiency and satisfaction. His leadership style emphasizes relationship building and employee engagement, ensuring that teams are motivated and aligned with strategic goals. Cory has a proven track record of enhancing customer experiences through innovative support solutions and has consistently achieved high customer satisfaction scores throughout his career. He holds a Bachelor of Business Administration with a specialization in Computer Information Systems from Morehead State University. In his current role as Vice President of Operations, he is recognized for his ability to integrate technology and business processes effectively. Cory is passionate about leveraging agile methodologies to improve service delivery and foster a culture of continuous improvement.
Cory`s contact details
******@officepracticum.com
Colleagues
Chief Product Officer
Founder, General Manager NextStep Solutions
Chief Executive Officer
Vice President Product Delivery
Chief Medical Officer & Product Leader of Clinical Innovation
Chief Revenue Officer
Board Member
Vice President of Customer Success
Vice President of Customer Success
VP of Finance