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Jennifer Higgins

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Jennifer Higgins

Vice President of Customer Success | Office Practicum

Upper Providence Township, Pennsylvania, United States

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Jennifer Higgins

Summary

Jennifer Higgins is a seasoned professional with over a decade of experience in client experience and customer service in the healthcare technology sector. Currently serving as Vice President of Client Experience at Office Practicum, she has a proven track record of leading teams to enhance client satisfaction and retention. With a background in health information management, Jennifer effectively bridges the gap between technical solutions and client needs. Her leadership style emphasizes mentorship and strategic growth, as evidenced by her successful initiatives in operations and account management. Jennifer's passion for simplifying complex issues makes her a valuable asset in any organization. She is committed to fostering strong relationships and driving innovation in client services. Outside of her professional life, she enjoys connecting with others and exploring emerging trends in healthcare technology.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Jennifer Higgins

Work Experience

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Vice President of Customer Success at

Office Practicum

Present

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VP of Client Experience at

Office Practicum

August 2022 - Present

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Sr Director of Client Experience at

Office Practicum

October 2021 - September 2022

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Sr Director of Client Experience at

Office Practicum

October 2021 - September 2022

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Director Client Support at

Office Practicum

September 2019 - September 2021

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Director Client Solutions and Account Management at

Office Practicum

October 2018 - August 2019

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Client Advocate Manager at

Office Practicum

July 2017 - September 2018

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Client Advocate Manager at

Office Practicum

July 2017 - September 2018

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Client Advocate Supervisor at

Office Practicum

June 2011 - July 2017

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Client Advocate Supervisor at

Office Practicum

June 2011 - July 2017

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Client Support Analyst at

Office Practicum

May 2010 - May 2011

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Medical Billing and Scheduling Agent at

Einstein Healthcare Network

August 2008 - March 2010

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Pharmacy Technician at

CVS Health Inc

November 2004 - August 2008

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Pharmacy Technician at

CVS Health

November 2004 - August 2008

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Jennifer Higgins

Education

Temple University, Bachelor Of Science

January 2010

Frequently Asked Questions about Jennifer Higgins

What is Jennifer Higgins email address?

Jennifer Higgins's primary email address is ********@officepracticum.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jennifer Higgins work for?

Jennifer Higgins is a Vice President of Customer Success at Office Practicum, a company specializing in Prepackaged software.

Where Jennifer Higgins graduated from?

Jennifer Higgins holds a degree in Health Information Management from Temple University.

How can I directly contact Jennifer Higgins?

To contact Jennifer Higgins directly, you can use the email address ********@officepracticum.com. Complete contact information is available upon registration with Muraena.

Who is Jennifer Higgins?

Jennifer Higgins is a seasoned professional with over a decade of experience in client experience and customer service in the healthcare technology sector. Currently serving as Vice President of Client Experience at Office Practicum, she has a proven track record of leading teams to enhance client satisfaction and retention. With a background in health information management, Jennifer effectively bridges the gap between technical solutions and client needs. Her leadership style emphasizes mentorship and strategic growth, as evidenced by her successful initiatives in operations and account management. Jennifer's passion for simplifying complex issues makes her a valuable asset in any organization. She is committed to fostering strong relationships and driving innovation in client services. Outside of her professional life, she enjoys connecting with others and exploring emerging trends in healthcare technology.

Jennifer`s contact details

mail

********@officepracticum.com

********@cvs.com

Colleagues

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Mike Matlack

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Mike Ressel

Chief Executive Officer

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Bharath Perugu

Vice President Product Delivery

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Cory Burns

Vice President of Customer Retention

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Dan Feiten Md

Chief Medical Officer & Product Leader of Clinical Innovation

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Mark Richards

Chief Revenue Officer

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Jim Denny

Board Member

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Jennifer Higgins

Vice President of Customer Success

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Jennifer Reale

VP of Finance

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