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Gratia Carver
Gratia Carver
VP, Chief Experience Officer | Blue Cross and Blue Shield of Kansas City
Kansas City, Missouri, United States
Gratia Carver
Summary
Gratia Carver is a seasoned executive with a robust background in customer experience management across diverse industries including home health care and entertainment. Currently serving as the VP and Chief Experience Officer at Blue Cross and Blue Shield of Kansas City, she leverages her extensive experience to enhance client satisfaction and operational efficiency. Gratia's career trajectory showcases a commitment to excellence in customer service, having held leadership roles at notable organizations such as Disney and Allegion. With a Master's degree from Webster University, she combines academic knowledge with practical insights to drive strategic initiatives. Gratia is passionate about fostering a culture of innovation and sustainability within organizations, making her a valuable asset in any leadership team. Her diverse experience positions her uniquely to adapt to the evolving demands of the health care sector.
Gratia Carver
Work Experience
VP, Chief Experience Officer at
Blue Cross and Blue Shield of Kansas City
March 2021 - Present
DVP Customer Experience at
Blue Cross and Blue Shield of Kansas City
March 2018 - March 2021
Director, Customer Experience Portfolio Management at
Allegion Plc Formerly Ingersoll Rand
September 2012 - March 2018
Sr. Leader, Revenue Cycle Mgmt at
Apria
January 2011 - September 2012
Director Customer Care at
SourceGas
May 2009 - February 2011
Director Customer Service at
Russell Stover Chocolates
October 2007 - April 2009
Sr. Guest Satisfaction Leader at
The Walt Disney Company
April 2000 - March 2006
Gratia Carver
Education
Webster University, Master Of Arts
January 1999 - January 2007
MidAmerica Nazarene University, Bachelor Or Arts
January 1990 - January 1992
Frequently Asked Questions about Gratia Carver
What is Gratia Carver email address?
Gratia Carver's primary email address is *************@disney.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Gratia Carver work for?
Gratia Carver is a VP, Chief Experience Officer at Blue Cross and Blue Shield of Kansas City, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.
Where Gratia Carver graduated from?
Gratia Carver holds a degree in Business from Webster University.
How can I directly contact Gratia Carver?
To contact Gratia Carver directly, you can use the email address *************@disney.com. Complete contact information is available upon registration with Muraena.
Who is Gratia Carver?
Gratia Carver is a seasoned executive with a robust background in customer experience management across diverse industries including home health care and entertainment. Currently serving as the VP and Chief Experience Officer at Blue Cross and Blue Shield of Kansas City, she leverages her extensive experience to enhance client satisfaction and operational efficiency. Gratia's career trajectory showcases a commitment to excellence in customer service, having held leadership roles at notable organizations such as Disney and Allegion. With a Master's degree from Webster University, she combines academic knowledge with practical insights to drive strategic initiatives. Gratia is passionate about fostering a culture of innovation and sustainability within organizations, making her a valuable asset in any leadership team. Her diverse experience positions her uniquely to adapt to the evolving demands of the health care sector.
Gratia`s contact details
*************@disney.com
*************@apria.com
************@russellstover.com
*************@bluekc.com
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