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Heather Mcmillen Sandusky
Heather Mcmillen Sandusky
Vice President of Learning and Development | Transparent BPO
Wilmington, North Carolina, United States
Heather Mcmillen Sandusky
Summary
Heather Mcmillen Sandusky is a seasoned professional with over 17 years of leadership experience in the call center and training domains. Currently serving as the Vice President of Training at Transparent BPO, she excels in driving results through effective people leadership and strategic initiatives. Her expertise spans various areas including change management, quality assurance, and workforce management. Heather has a proven track record of assessing organizational needs and implementing solutions that enhance productivity and customer satisfaction. With a background that includes service in the United States Marine Corps, she brings a unique perspective to her roles. Heather is passionate about continuous learning and development, both for herself and her teams. Her commitment to excellence is evident in her strategic planning and problem-solving skills. She holds a Lean Six Sigma Yellow Belt certification, underscoring her focus on efficiency and quality in operations. Heather's leadership style is characterized by strong communication and team-building capabilities, making her a valuable asset in any organization.
Heather Mcmillen Sandusky
Work Experience
Vice President of Learning and Development at
Transparent BPO
August 2022 - Present
Program Manager at
Matrix Providers
July 2021 - August 2022
Vice President Training at
Transparent BPO
August 2022 - August 2022
Vice President Training- North America & Europe at
Alorica
May 2017 - July 2021
Director of Training at
Alorica
July 2013 - May 2017
Senior Manager, Training and Quality Assurance at
Alorica
July 2010 - August 2014
Senior Operations Manager at
Alorica
July 2007 - July 2010
Senior Manager, Operations at
Alorica
July 2007 - January 2010
Operations Manager at
AEGIS COMMUNICATIONS PRIVATE LIMITED
February 2005 - July 2007
Communications Center Operator at
Marine Corps Recruiting
October 1992 - August 1996
Heather Mcmillen Sandusky
Education
Frequently Asked Questions about Heather Mcmillen Sandusky
What is Heather Mcmillen Sandusky email address?
Heather Mcmillen Sandusky's primary email address is ****************@alorica.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Heather Mcmillen Sandusky work for?
Heather Mcmillen Sandusky is a Vice President of Learning and Development at Transparent BPO, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Heather Mcmillen Sandusky graduated from?
Heather Mcmillen Sandusky holds a degree in General Studies from Cochise College.
How can I directly contact Heather Mcmillen Sandusky?
To contact Heather Mcmillen Sandusky directly, you can use the email address ****************@alorica.com. Complete contact information is available upon registration with Muraena.
Who is Heather Mcmillen Sandusky?
Heather Mcmillen Sandusky is a seasoned professional with over 17 years of leadership experience in the call center and training domains. Currently serving as the Vice President of Training at Transparent BPO, she excels in driving results through effective people leadership and strategic initiatives. Her expertise spans various areas including change management, quality assurance, and workforce management. Heather has a proven track record of assessing organizational needs and implementing solutions that enhance productivity and customer satisfaction. With a background that includes service in the United States Marine Corps, she brings a unique perspective to her roles. Heather is passionate about continuous learning and development, both for herself and her teams. Her commitment to excellence is evident in her strategic planning and problem-solving skills. She holds a Lean Six Sigma Yellow Belt certification, underscoring her focus on efficiency and quality in operations. Heather's leadership style is characterized by strong communication and team-building capabilities, making her a valuable asset in any organization.
Heather`s contact details
****************@alorica.com
****************@transparentbpo.com
Colleagues
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