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Jon Williams

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Jon Williams

VP of Operations | Transparent BPO

Jamaica

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Jon Williams

Summary

Jon Williams is a seasoned professional in the management and consulting sector, currently serving as the Vice President of Operations at Transparent BPO. With extensive experience in call center management and business process outsourcing, he has successfully led teams in various capacities, demonstrating a strong focus on operational excellence and customer satisfaction. His career spans multiple leadership roles across different organizations, including Dell and Wipro, where he honed his skills in performance management and employee training. Jon's educational background in accounting from Berkeley College complements his practical experience, allowing him to effectively manage budgets and financial objectives. He is passionate about coaching and developing talent within his teams, fostering a culture of continuous improvement. Residing in Jamaica, he brings a unique perspective to the consulting industry, leveraging his diverse experiences to drive strategic initiatives. Jon is also an advocate for quality assurance and process improvement, consistently seeking innovative solutions to enhance operational efficiency.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Jon Williams

Work Experience

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VP of Operations at

Transparent BPO

April 2023 - Present

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Sr. Site Director at

Transparent BPO

September 2016 - April 2023

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Call Center Manager at

Dell Technologies

April 2013 - September 2016

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Manager of Operations at

Wipro

November 2012 - March 2013

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Sr. Operations Manager at

Startek

June 2012 - November 2012

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Sr. Training manager at

Startek

August 2009 - May 2012

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Training Manager at

Sitel Group

October 2004 - August 2009

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Process and Quality Analyst at

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August 2002 - October 2004

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Jon Williams

Education

Berkeley College

January 1995 - January 1998

Berkeley College-New York

January 1995 - January 1998

Frequently Asked Questions about Jon Williams

What is Jon Williams email address?

Jon Williams's primary email address is ************@dell.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jon Williams work for?

Jon Williams is a VP of Operations at Transparent BPO, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Jon Williams graduated from?

Jon Williams holds a degree in Accounting from Berkeley College.

How can I directly contact Jon Williams?

To contact Jon Williams directly, you can use the email address ************@dell.com. Complete contact information is available upon registration with Muraena.

Who is Jon Williams?

Jon Williams is a seasoned professional in the management and consulting sector, currently serving as the Vice President of Operations at Transparent BPO. With extensive experience in call center management and business process outsourcing, he has successfully led teams in various capacities, demonstrating a strong focus on operational excellence and customer satisfaction. His career spans multiple leadership roles across different organizations, including Dell and Wipro, where he honed his skills in performance management and employee training. Jon's educational background in accounting from Berkeley College complements his practical experience, allowing him to effectively manage budgets and financial objectives. He is passionate about coaching and developing talent within his teams, fostering a culture of continuous improvement. Residing in Jamaica, he brings a unique perspective to the consulting industry, leveraging his diverse experiences to drive strategic initiatives. Jon is also an advocate for quality assurance and process improvement, consistently seeking innovative solutions to enhance operational efficiency.

Jon`s contact details

mail

************@dell.com

************@startek.com

************@transparentbpo.com

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