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Lance Hale

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Lance Hale

Chief Executive Officer, Contact Centers | Transparent BPO

Kaysville, Utah, United States

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Lance Hale

Summary

Lance Hale is a seasoned professional with over 30 years of experience in the Business Process Outsourcing (BPO) industry, currently serving as the President of Transparent BPO. His extensive background encompasses account management, operational efficiency, and customer service excellence, which he leverages to help clients achieve their strategic objectives. Lance has a proven track record of driving significant operational cost reductions and improving customer acquisition and retention rates for various organizations. His leadership experience spans multiple high-level roles in notable companies, including Alorica and Kofax, where he managed large teams and substantial revenue streams. He holds a Bachelor of Science and a Bachelor of Arts from Weber State University. Lance's commitment to fostering operational excellence in BPO is evident in his approach to transforming business processes for his clients. He is passionate about creating tailored solutions that address the unique challenges faced by businesses in today's competitive landscape.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Lance Hale

Work Experience

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Chief Executive Officer, Contact Centers at

one source

October 2024 - Present

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Chief Executive Officer at

Transparent BPO

January 2024 - Present

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President at

Transparent BPO

March 2020 - October 2024

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Integration Management Office at

Kofax

April 2019 - March 2020

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President, Operations at

Alorica

June 2013 - March 2019

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Managing Director at

Affiliated Computer Services

December 2000 - June 2013

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Vice President at

MarketStar

December 1996 - August 2000

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Project Manager at

ADP Southeast Asia

January 1996 - January 1997

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Customer Service/Technical Support Manager at

SPS Payment Systems

January 1992 - January 1996

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Lance Hale

Education

Weber State University, Bachelors

January 1970 - January 1970

Weber State University, Bachelors

January 1970

Frequently Asked Questions about Lance Hale

What is Lance Hale email address?

Lance Hale's primary email address is **********@xerox.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Lance Hale work for?

Lance Hale is a Chief Executive Officer, Contact Centers at Transparent BPO, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Lance Hale graduated from?

Lance Hale holds a degree in Bachelor Of Science from Weber State University.

How can I directly contact Lance Hale?

To contact Lance Hale directly, you can use the email address **********@xerox.com. Complete contact information is available upon registration with Muraena.

Who is Lance Hale?

Lance Hale is a seasoned professional with over 30 years of experience in the Business Process Outsourcing (BPO) industry, currently serving as the President of Transparent BPO. His extensive background encompasses account management, operational efficiency, and customer service excellence, which he leverages to help clients achieve their strategic objectives. Lance has a proven track record of driving significant operational cost reductions and improving customer acquisition and retention rates for various organizations. His leadership experience spans multiple high-level roles in notable companies, including Alorica and Kofax, where he managed large teams and substantial revenue streams. He holds a Bachelor of Science and a Bachelor of Arts from Weber State University. Lance's commitment to fostering operational excellence in BPO is evident in his approach to transforming business processes for his clients. He is passionate about creating tailored solutions that address the unique challenges faced by businesses in today's competitive landscape.

Lance`s contact details

mail

**********@xerox.com

*****@marketstar.com

**********@acs-inc.com

**********@transparentbpo.com

Colleagues

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Rob Johnson

Senior Vice President Belize Operations

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Eric Petty

Chief Operating Officer

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Jon Williams

VP of Operations

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Heather Mcmillen Sandusky

Vice President of Learning and Development

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Marilyn Soares

Vice President of Client Services

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Jason Sterns

Vice President Of Business Development

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