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James Goldberg
James Goldberg
Chief of Staff, VP Strategic Enablement | Percepta
Denver, Colorado, United States
James Goldberg
Summary
James Goldberg is a seasoned professional with extensive experience in the BPO industry, currently serving as the Chief of Staff and Vice President of Strategic Enablement at Percepta. He has a proven track record in customer experience management, having worked with major companies like Ford and TTEC to enhance customer satisfaction. With a background in consulting, James has held leadership positions at various leading BPO providers, utilizing his expertise in operations management and strategic planning to drive growth and efficiency. He is passionate about mentoring and developing teams, fostering a culture of continuous improvement. James holds a Bachelor's degree in Biology from the University of Wisconsin, which adds a unique perspective to his strategic approach in business. His diverse experience spans startups to large corporations, demonstrating adaptability and leadership in various environments.
James Goldberg
Work Experience
Chief of Staff, VP Strategic Enablement at
Percepta
January 2020 - Present
Senior Consultant at
Cathy Bradley Enterprises
May 2018 - January 2020
VP Global WFM and Training at
ibex
June 2016 - May 2018
Senior Consultant at
Cathy Bradley Enterprises
May 2014 - June 2016
VP and GM at
Stream Global Services
January 2010 - January 2014
VP Guatamalan Operations at
[24]7.ai
October 2008 - December 2010
VP, Consulting at
ChaseCom
November 2007 - October 2008
SVP, Operational Planning at
ChaseCom
March 2007 - November 2007
Executive Director Business Measurement at
Vonage
May 2006 - September 2006
VP, Global Business Operations and Standardization at
TTEC Holdings, Inc.
November 1997 - May 2006
Launch Director at
Percepta
January 2001 - January 2003
Director, Project Implementation at
Percepta
January 2000 - January 2002
Events Manager at
Spire Solar
March 1996 - June 1997
Sterilization Technician at
Electromedicsmedtronics
March 1993 - May 1995
James Goldberg
Education
University of Wisconsin-Superior, Bs
January 1988 - January 1992
Superior Senior High, Bachelor Of Science (B.S.)
January 1985 - January 1987
Frequently Asked Questions about James Goldberg
What company does James Goldberg work for?
James Goldberg is a Chief of Staff, VP Strategic Enablement at Percepta, a company specializing in Management, Scientific, & Technical Consulting Services.
Where James Goldberg graduated from?
James Goldberg holds a degree in Biology from University of Wisconsin-Superior.
Who is James Goldberg?
James Goldberg is a seasoned professional with extensive experience in the BPO industry, currently serving as the Chief of Staff and Vice President of Strategic Enablement at Percepta. He has a proven track record in customer experience management, having worked with major companies like Ford and TTEC to enhance customer satisfaction. With a background in consulting, James has held leadership positions at various leading BPO providers, utilizing his expertise in operations management and strategic planning to drive growth and efficiency. He is passionate about mentoring and developing teams, fostering a culture of continuous improvement. James holds a Bachelor's degree in Biology from the University of Wisconsin, which adds a unique perspective to his strategic approach in business. His diverse experience spans startups to large corporations, demonstrating adaptability and leadership in various environments.
James`s contact details
Colleagues
Vice President Operations
Vice President NA Operations
Senior Vice President Global Operations
Vice President, Global Support Services
Executive Director, Global Operations
Vice President & CIO Information Technology
President
Member, Board of Directors
Director, Global Business Development and Client Services
Vice President Global Learning and Knowledgebase Services