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Karen Gurganious
Karen Gurganious
President | Percepta
United States
Karen Gurganious
Summary
Karen Gurganious is a seasoned executive with over 25 years of experience in the Business Process Outsourcing (BPO) industry, currently serving as the President of Percepta. She possesses a strong track record in managing strategic partnerships and enhancing operational excellence across diverse cultural landscapes. Karen is recognized as a subject matter expert in BPO and contact center operations, providing consulting services to Fortune 500 companies worldwide. Her extensive international experience spans North and South America, Europe, and the Asia Pacific, showcasing her ability to navigate complex business environments. Karen is not only results-oriented but also deeply committed to driving sustainable revenue growth through innovative client solutions. Her leadership style fosters collaboration and engagement among cross-functional teams, making her a valuable asset in any organization. With a solid educational foundation in Business Administration, she combines strategic insight with practical experience to deliver exceptional outcomes.
Karen Gurganious
Work Experience
President at
Percepta
October 2019 - Present
Senior Consultant at
Cathy Bradley Enterprises
July 2011 - October 2019
Senior Director, Customer Success at
Spoken Communications - An Avaya Company
January 2016 - January 2016
Global Executive Director at
Stream Global Services
January 2010 - January 2010
Vice President at
TTEC Holdings, Inc.
July 2004 - July 2008
Executive Director, Revenue Assurance and Operational Assessment at
Teletech Holdings
August 2003 - June 2004
Strategic Implementation and Transition Site Director at
TTEC Holdings, Inc.
February 2002 - July 2003
Strategic Implementation and Transition Director at
Percepta
September 2000 - January 2002
Site Director at
TTEC Holdings, Inc.
January 1995 - August 2000
Reservations Call Center Manager at
American Airlines
June 1989 - January 1995
Karen Gurganious
Education
Appalachian State University, Bachelor’s Degree
Frequently Asked Questions about Karen Gurganious
What is Karen Gurganious email address?
Karen Gurganious's primary email address is ****************@percepta.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Karen Gurganious work for?
Karen Gurganious is a President at Percepta, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Karen Gurganious graduated from?
Karen Gurganious holds a degree in Business Administration And Management, General from Appalachian State University.
How can I directly contact Karen Gurganious?
To contact Karen Gurganious directly, you can use the email address ****************@percepta.com. Complete contact information is available upon registration with Muraena.
Who is Karen Gurganious?
Karen Gurganious is a seasoned executive with over 25 years of experience in the Business Process Outsourcing (BPO) industry, currently serving as the President of Percepta. She possesses a strong track record in managing strategic partnerships and enhancing operational excellence across diverse cultural landscapes. Karen is recognized as a subject matter expert in BPO and contact center operations, providing consulting services to Fortune 500 companies worldwide. Her extensive international experience spans North and South America, Europe, and the Asia Pacific, showcasing her ability to navigate complex business environments. Karen is not only results-oriented but also deeply committed to driving sustainable revenue growth through innovative client solutions. Her leadership style fosters collaboration and engagement among cross-functional teams, making her a valuable asset in any organization. With a solid educational foundation in Business Administration, she combines strategic insight with practical experience to deliver exceptional outcomes.
Karen`s contact details
****************@percepta.com
Colleagues
Vice President Operations
Vice President NA Operations
Senior Vice President Global Operations
Vice President, Global Support Services
Executive Director, Global Operations
Vice President & CIO Information Technology
Member, Board of Directors
Director, Global Business Development and Client Services
Vice President Global Learning and Knowledgebase Services
Chief of Staff, VP Strategic Enablement