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Scott Collins

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Scott Collins

Vice President Operations | Percepta

United Kingdom

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Scott Collins

Summary

Scott Collins is a seasoned operations leader with extensive experience in the contact center and business process outsourcing sectors. Currently serving as Vice President of Operations at Percepta, he has a proven track record of driving operational excellence and enhancing customer experiences. His leadership style is characterized by empathy and a strong commitment to team motivation, empowering his diverse teams to achieve their fullest potential. With a background that spans over two decades at Percepta, Scott has progressively taken on more complex roles, showcasing his adaptability and strategic mindset. His expertise in customer experience, management, and process improvement positions him as a key player in the automotive and traveler accommodation industries. Passionate about continuous improvement, Scott is always looking for innovative solutions to enhance service delivery and client satisfaction. His global experience, particularly in the UK and Mauritius, adds a unique perspective to his operational strategies.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Scott Collins

Work Experience

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Vice President Operations at

Percepta

June 2023 - Present

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Executive Director at

Percepta

October 2020 - June 2023

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Director, Global Operations at

Percepta

April 2017 - October 2020

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Strategic Business Unit Manager at

Percepta

August 2013 - April 2017

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Operations & Account Manager at

Percepta

January 2008 - August 2013

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Operations Manager at

Percepta

December 2005 - January 2008

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Team Leader at

Percepta

April 2002 - December 2005

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Operations Executive at

Rogers Outsourcing Solutions

March 2005 - September 2005

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Customer Relationship Supervisor at

Percepta

June 2001 - April 2002

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Customer Service Advisor at

Percepta

August 2000 - June 2001

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Sales Consultant at

Healthland

September 1999 - August 2000

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Overseas Representative at

Sunset Holidays

April 1998 - August 1999

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Frequently Asked Questions about Scott Collins

What is Scott Collins email address?

Scott Collins's primary email address is *************@percepta.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Scott Collins work for?

Scott Collins is a Vice President Operations at Percepta, a company specializing in Management, Scientific, & Technical Consulting Services.

How can I directly contact Scott Collins?

To contact Scott Collins directly, you can use the email address *************@percepta.com. Complete contact information is available upon registration with Muraena.

Who is Scott Collins?

Scott Collins is a seasoned operations leader with extensive experience in the contact center and business process outsourcing sectors. Currently serving as Vice President of Operations at Percepta, he has a proven track record of driving operational excellence and enhancing customer experiences. His leadership style is characterized by empathy and a strong commitment to team motivation, empowering his diverse teams to achieve their fullest potential. With a background that spans over two decades at Percepta, Scott has progressively taken on more complex roles, showcasing his adaptability and strategic mindset. His expertise in customer experience, management, and process improvement positions him as a key player in the automotive and traveler accommodation industries. Passionate about continuous improvement, Scott is always looking for innovative solutions to enhance service delivery and client satisfaction. His global experience, particularly in the UK and Mauritius, adds a unique perspective to his operational strategies.

Scott`s contact details

mail

*************@percepta.com

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