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James Mcgill

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James Mcgill

Vice President, Global Customer Success | HireVue

United Kingdom

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James Mcgill

Summary

James Mcgill is a seasoned Global Customer Success Executive with over 20 years of experience in the SAAS industry, known for his strategic leadership in enhancing customer engagement and satisfaction. He has a proven track record of driving revenue growth and retention through the implementation of innovative hiring solutions at HireVue. James has successfully built and scaled regional and global teams while integrating multiple acquisitions, showcasing his adaptability in dynamic environments. His passion lies in working with mission-driven, high-growth companies that empower individuals and organizations to reach their full potential. With a strong background in customer success, sales, and change management, he has received multiple awards for his leadership and achievements. His extensive experience spans tier 1 software companies like Salesforce, Adobe, and Microsoft, as well as venture-backed start-ups. James is also committed to promoting diversity, equity, and inclusion within the workplace.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

James Mcgill

Work Experience

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Vice President, Global Customer Success at

HireVue

June 2024 - Present

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Vice President International at

HireVue

February 2020 - June 2024

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Managing Director, Asia Pacific Region - APAC at

HireVue

July 2018 - February 2020

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Regional Vice President, International Customer Success - EMEA & APAC at

HireVue

February 2017 - July 2018

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SAAS Commercial Operations Consultant at

James Mcgill Consulting

May 2016 - January 2017

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Director, Customer Success Management EMEA at

Microsoft

June 2015 - May 2016

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Global Director Client Success at

Adobe

December 2014 - May 2015

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General Manager EMEA, Adobe Sign (formerly EchoSign) at

Adobe

November 2011 - December 2014

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Director, Strategy & Operations, Customers For Life at

Salesforce

August 2010 - November 2011

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Director, Customer Success, EMEA. at

Salesforce

October 2005 - August 2010

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Marketing Manager at

Travelport

February 2002 - October 2005

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Marketing Executive at

Virgin Atlantic

April 1998 - October 2001

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James Mcgill

Education

The British School of Brussels

Frequently Asked Questions about James Mcgill

What is James Mcgill email address?

James Mcgill's primary email address is *******@microsoft.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does James Mcgill work for?

James Mcgill is a Vice President, Global Customer Success at HireVue, a company specializing in Prepackaged software.

Where James Mcgill graduated from?

James Mcgill holds a degree in from The British School of Brussels.

How can I directly contact James Mcgill?

To contact James Mcgill directly, you can use the email address *******@microsoft.com. Complete contact information is available upon registration with Muraena.

Who is James Mcgill?

James Mcgill is a seasoned Global Customer Success Executive with over 20 years of experience in the SAAS industry, known for his strategic leadership in enhancing customer engagement and satisfaction. He has a proven track record of driving revenue growth and retention through the implementation of innovative hiring solutions at HireVue. James has successfully built and scaled regional and global teams while integrating multiple acquisitions, showcasing his adaptability in dynamic environments. His passion lies in working with mission-driven, high-growth companies that empower individuals and organizations to reach their full potential. With a strong background in customer success, sales, and change management, he has received multiple awards for his leadership and achievements. His extensive experience spans tier 1 software companies like Salesforce, Adobe, and Microsoft, as well as venture-backed start-ups. James is also committed to promoting diversity, equity, and inclusion within the workplace.

James`s contact details

mail

*******@microsoft.com

*******@hirevue.com

Colleagues

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Nikki Dudley

VP Assessments R&D

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Sibyl Mccarley

Chief People Officer

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Evan Mendez

Board Member

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Juan Salazar

Vice President of Sales, Public Sector; General Manager, US Federal field operations

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Lindsey Zuloaga

Keynote Speaker

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Nathan Smallwood

Vice President of Corporate Sales

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Amy Schroeder

Vice President of Strategic Sales

Anthony Reynolds

Chief Executive Officer

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