Directory

>

Jessica Countess

Jessica Countess

Vice President of Customer Success | ServiceChannel

Sparta Township, New Jersey, United States

View contact details (it's free)

Jessica Countess

Summary

Jessica Countess is an accomplished Vice President of Customer Success at ServiceChannel, specializing in analytics and business process improvement within the prepackaged software industry. With a robust background in procurement and eProcurement, she has consistently driven significant savings and optimized processes across various organizations. Jessica's leadership style is characterized by her ability to build strong relationships with cross-functional teams, enabling her to effectively bridge the gap between data analysis and real-world business applications. Her strategic vision and operational focus have led to remarkable outcomes, including multi-million dollar savings through innovative sourcing strategies. With a Bachelor of Engineering in Electrical Engineering from Stevens Institute of Technology, she combines technical expertise with a passion for customer success, making her a key asset in any organization. Outside of her professional achievements, she is dedicated to continuous learning and development in leadership and technology.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Consulting Experience

Jessica Countess

Work Experience

company logo

Vice President of Customer Success at

ServiceChannel

December 2021 - Present

company logo

Data Wizard at

ServiceChannel

June 2017 - May 2022

company logo

Sr. Director, Customer Success at

ServiceChannel

May 2018 - May 2022

company logo

Solutions Manager at

ServiceChannel

December 2014 - June 2017

company logo

Procurement Manager at

Toys"R"Us

November 2012 - December 2014

company logo

Sr. eProcurement Systems Administrator at

Toys"R"Us

June 2006 - November 2012

company logo

eProcurement Systems Administrator at

Toys"R"Us

July 2004 - June 2006

Logos provided by Logo.dev

Jessica Countess

Education

Waiakea High school , Hs Diploma

January 1996 - January 1999

Stevens Institute of Technology, Bachelor Of Engineering

January 2004

Frequently Asked Questions about Jessica Countess

What is Jessica Countess email address?

Jessica Countess's primary email address is *********@servicechannel.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jessica Countess work for?

Jessica Countess is a Vice President of Customer Success at ServiceChannel, a company specializing in Prepackaged software.

Where Jessica Countess graduated from?

Jessica Countess holds a degree in from Waiakea High school .

How can I directly contact Jessica Countess?

To contact Jessica Countess directly, you can use the email address *********@servicechannel.com. Complete contact information is available upon registration with Muraena.

Who is Jessica Countess?

Jessica Countess is an accomplished Vice President of Customer Success at ServiceChannel, specializing in analytics and business process improvement within the prepackaged software industry. With a robust background in procurement and eProcurement, she has consistently driven significant savings and optimized processes across various organizations. Jessica's leadership style is characterized by her ability to build strong relationships with cross-functional teams, enabling her to effectively bridge the gap between data analysis and real-world business applications. Her strategic vision and operational focus have led to remarkable outcomes, including multi-million dollar savings through innovative sourcing strategies. With a Bachelor of Engineering in Electrical Engineering from Stevens Institute of Technology, she combines technical expertise with a passion for customer success, making her a key asset in any organization. Outside of her professional achievements, she is dedicated to continuous learning and development in leadership and technology.

Jessica`s contact details

mail

*********@servicechannel.com

****************@toysrus.com

Colleagues

avatar
Steph Allen

Chief Financial Officer

avatar
Edurne Jorda

CMO and Head of Marketplaces

avatar
Caitlin Moran

VP of Human Resources

avatar
Mark Sammons

VP, Customer Care and Facility Sevices

avatar
Zachary Wolf

Senior Vice President of Product

avatar
Mike Roberts

VP, Marketplaces

avatar
Adam Nekulak

Vice President, Implementations and Professional Services

avatar
Alex Newman

Chief Sales Officer (CSO)

View Contact details (it's free)
Request Profile Removal