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Jessica Countess
Jessica Countess
Vice President of Customer Success | ServiceChannel
Sparta Township, New Jersey, United States
Jessica Countess
Summary
Jessica Countess is an accomplished Vice President of Customer Success at ServiceChannel, specializing in analytics and business process improvement within the prepackaged software industry. With a robust background in procurement and eProcurement, she has consistently driven significant savings and optimized processes across various organizations. Jessica's leadership style is characterized by her ability to build strong relationships with cross-functional teams, enabling her to effectively bridge the gap between data analysis and real-world business applications. Her strategic vision and operational focus have led to remarkable outcomes, including multi-million dollar savings through innovative sourcing strategies. With a Bachelor of Engineering in Electrical Engineering from Stevens Institute of Technology, she combines technical expertise with a passion for customer success, making her a key asset in any organization. Outside of her professional achievements, she is dedicated to continuous learning and development in leadership and technology.
Jessica Countess
Work Experience
Vice President of Customer Success at
ServiceChannel
December 2021 - Present
Data Wizard at
ServiceChannel
June 2017 - May 2022
Sr. Director, Customer Success at
ServiceChannel
May 2018 - May 2022
Solutions Manager at
ServiceChannel
December 2014 - June 2017
Procurement Manager at
Toys"R"Us
November 2012 - December 2014
Sr. eProcurement Systems Administrator at
Toys"R"Us
June 2006 - November 2012
eProcurement Systems Administrator at
Toys"R"Us
July 2004 - June 2006
Jessica Countess
Education
Waiakea High school , Hs Diploma
January 1996 - January 1999
Stevens Institute of Technology, Bachelor Of Engineering
January 2004
Frequently Asked Questions about Jessica Countess
What is Jessica Countess email address?
Jessica Countess's primary email address is *********@servicechannel.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jessica Countess work for?
Jessica Countess is a Vice President of Customer Success at ServiceChannel, a company specializing in Prepackaged software.
Where Jessica Countess graduated from?
Jessica Countess holds a degree in from Waiakea High school .
How can I directly contact Jessica Countess?
To contact Jessica Countess directly, you can use the email address *********@servicechannel.com. Complete contact information is available upon registration with Muraena.
Who is Jessica Countess?
Jessica Countess is an accomplished Vice President of Customer Success at ServiceChannel, specializing in analytics and business process improvement within the prepackaged software industry. With a robust background in procurement and eProcurement, she has consistently driven significant savings and optimized processes across various organizations. Jessica's leadership style is characterized by her ability to build strong relationships with cross-functional teams, enabling her to effectively bridge the gap between data analysis and real-world business applications. Her strategic vision and operational focus have led to remarkable outcomes, including multi-million dollar savings through innovative sourcing strategies. With a Bachelor of Engineering in Electrical Engineering from Stevens Institute of Technology, she combines technical expertise with a passion for customer success, making her a key asset in any organization. Outside of her professional achievements, she is dedicated to continuous learning and development in leadership and technology.
Jessica`s contact details
*********@servicechannel.com
****************@toysrus.com
Colleagues
Chief Financial Officer
CMO and Head of Marketplaces
VP of Human Resources
VP, Customer Care and Facility Sevices
Senior Vice President of Product
VP, Marketplaces
Vice President, Implementations and Professional Services
Chief Sales Officer (CSO)