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Jonathan Duke

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Jonathan Duke

Vice President, Customer Success | Kollective Technology

Washington, District of Columbia, United States

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Jonathan Duke

Summary

Jonathan Duke is a seasoned Vice President of Customer Success with a robust background in driving revenue growth and enhancing client relationships within the prepackaged software industry. His career spans over a decade, marked by rapid promotions and significant achievements in customer retention and market expansion. He has successfully led cross-functional teams and implemented strategic initiatives that have consistently exceeded corporate objectives. Jonathan's unique ability to analyze market trends and develop innovative sales tactics has resulted in record-breaking upselling efforts and client engagement strategies. He is passionate about servant leadership and is dedicated to fostering the development of his teams. Notably, he has built a customer success team that achieved an impressive 104% net retention rate. Jonathan holds a degree in Business Management from George Mason University and is committed to continuous professional growth and excellence in customer service.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Jonathan Duke

Work Experience

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Vice President, Customer Success at

Kollective Technology

January 2021 - Present

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Senior Director, Customer Succes at

Kollective Technology

January 2021 - January 2021

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Director, Customer Success at

Kollective Technology

January 2019 - January 2021

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Senior Customer Success Manager at

Kollective Technology

January 2018 - January 2019

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Customer Success Manager at

Kollective Technology

March 2014 - July 2018

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Customer Success Manager at

Genesys

January 2012 - January 2014

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Senior Sales Executive at

GlobalData Plc

January 2008 - January 2012

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Business Development at

AnyPresence

January 2012 - January 2012

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Jonathan Duke

Education

Frequently Asked Questions about Jonathan Duke

What is Jonathan Duke email address?

Jonathan Duke's primary email address is *****@kollective.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Jonathan Duke work for?

Jonathan Duke is a Vice President, Customer Success at Kollective Technology, a company specializing in Computer Systems Design & Related Services.

Where Jonathan Duke graduated from?

Jonathan Duke holds a degree in Business Management from George Mason University.

How can I directly contact Jonathan Duke?

To contact Jonathan Duke directly, you can use the email address *****@kollective.com. Complete contact information is available upon registration with Muraena.

Who is Jonathan Duke?

Jonathan Duke is a seasoned Vice President of Customer Success with a robust background in driving revenue growth and enhancing client relationships within the prepackaged software industry. His career spans over a decade, marked by rapid promotions and significant achievements in customer retention and market expansion. He has successfully led cross-functional teams and implemented strategic initiatives that have consistently exceeded corporate objectives. Jonathan's unique ability to analyze market trends and develop innovative sales tactics has resulted in record-breaking upselling efforts and client engagement strategies. He is passionate about servant leadership and is dedicated to fostering the development of his teams. Notably, he has built a customer success team that achieved an impressive 104% net retention rate. Jonathan holds a degree in Business Management from George Mason University and is committed to continuous professional growth and excellence in customer service.

Jonathan`s contact details

mail

*****@kollective.com

Colleagues

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VP Sales North & West Europe

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Glen Howard

SVP & Managing Director, EMEA

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Greg Allen

Vice President Customer Experience

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Craig Gordon

Chief Revenue Officer (CRO)

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Garrett Gladden

Senior Vice President of Product Development & Marketing

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Jack Duffy

VP Sales - Americas

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Neal Lauther

Vice President - Global Technical Services

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Mark Hinshaw

Sr. VP of Engineering

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