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Jonathan Duke
Jonathan Duke
Vice President, Customer Success | Kollective Technology
Washington, District of Columbia, United States
Jonathan Duke
Summary
Jonathan Duke is a seasoned Vice President of Customer Success with a robust background in driving revenue growth and enhancing client relationships within the prepackaged software industry. His career spans over a decade, marked by rapid promotions and significant achievements in customer retention and market expansion. He has successfully led cross-functional teams and implemented strategic initiatives that have consistently exceeded corporate objectives. Jonathan's unique ability to analyze market trends and develop innovative sales tactics has resulted in record-breaking upselling efforts and client engagement strategies. He is passionate about servant leadership and is dedicated to fostering the development of his teams. Notably, he has built a customer success team that achieved an impressive 104% net retention rate. Jonathan holds a degree in Business Management from George Mason University and is committed to continuous professional growth and excellence in customer service.
Jonathan Duke
Work Experience
Vice President, Customer Success at
Kollective Technology
January 2021 - Present
Senior Director, Customer Succes at
Kollective Technology
January 2021 - January 2021
Director, Customer Success at
Kollective Technology
January 2019 - January 2021
Senior Customer Success Manager at
Kollective Technology
January 2018 - January 2019
Customer Success Manager at
Kollective Technology
March 2014 - July 2018
Customer Success Manager at
Genesys
January 2012 - January 2014
Senior Sales Executive at
GlobalData Plc
January 2008 - January 2012
Business Development at
AnyPresence
January 2012 - January 2012
Jonathan Duke
Education
Frequently Asked Questions about Jonathan Duke
What is Jonathan Duke email address?
Jonathan Duke's primary email address is *****@kollective.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Jonathan Duke work for?
Jonathan Duke is a Vice President, Customer Success at Kollective Technology, a company specializing in Computer Systems Design & Related Services.
Where Jonathan Duke graduated from?
Jonathan Duke holds a degree in Business Management from George Mason University.
How can I directly contact Jonathan Duke?
To contact Jonathan Duke directly, you can use the email address *****@kollective.com. Complete contact information is available upon registration with Muraena.
Who is Jonathan Duke?
Jonathan Duke is a seasoned Vice President of Customer Success with a robust background in driving revenue growth and enhancing client relationships within the prepackaged software industry. His career spans over a decade, marked by rapid promotions and significant achievements in customer retention and market expansion. He has successfully led cross-functional teams and implemented strategic initiatives that have consistently exceeded corporate objectives. Jonathan's unique ability to analyze market trends and develop innovative sales tactics has resulted in record-breaking upselling efforts and client engagement strategies. He is passionate about servant leadership and is dedicated to fostering the development of his teams. Notably, he has built a customer success team that achieved an impressive 104% net retention rate. Jonathan holds a degree in Business Management from George Mason University and is committed to continuous professional growth and excellence in customer service.
Jonathan`s contact details
*****@kollective.com
Colleagues
VP Sales North & West Europe
SVP & Managing Director, EMEA
Vice President Customer Experience
Chief Revenue Officer (CRO)
CEO
Senior Vice President of Product Development & Marketing
VP Sales - Americas
Vice President - Global Technical Services
Sr. VP of Engineering