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Kimberly Mckellar
Kimberly Mckellar
VP, Customer Success | Gladly
Burlingame, California, United States
Kimberly Mckellar
Summary
Kimberly Mckellar is a seasoned Customer Experience Leader with extensive expertise spanning various sectors including Ecommerce, healthcare, and technology. She excels at transforming complex data and business strategies into actionable insights, driving significant revenue growth and fostering long-term partnerships. Her passion lies in building and leading high-performing teams that consistently deliver exceptional customer experiences. Kimberly has held pivotal roles at Gladly and Zephyr Health, where she has shaped customer success initiatives and strategic account management. With a strong foundation in the pharmaceutical industry, she has a proven track record in sales and operational leadership. Kimberly's educational background includes a Bachelor of Arts in Science, Technology, and Society from the University of California, Santa Cruz, complemented by participation in the Women Unlimited LEAD Program. Her unique ability to identify opportunities where others see challenges sets her apart.
Kimberly Mckellar
Work Experience
VP, Customer Success at
Gladly
April 2022 - Present
Sr. Director, Customer Success at
Gladly
January 2022 - April 2022
Director, Customer Success at
Gladly
April 2019 - January 2022
Sr. Director, Customer Success at
Anju Software
April 2016 - November 2018
Director, Customer Success, North America at
Anju Software
November 2014 - March 2016
Strategic Account Manager, Client Services at
Anju Software
April 2014 - October 2014
Associate Director, Sales at
Merck
December 2008 - March 2014
Business Manager, Hospital Accounts at
Merck & Co., Inc.
March 2003 - December 2008
Commercial Analyst, Sales Operations at
Merck
January 2001 - March 2003
Hospital Account Representative at
Merck
January 1998 - December 2000
Kimberly Mckellar
Education
Women Unlimited LEAD Program
January 2011 - January 2012
University of California Santa Cruz, Bachelor Of Arts (B.A.)
Frequently Asked Questions about Kimberly Mckellar
What is Kimberly Mckellar email address?
Kimberly Mckellar's primary email address is *****************@gladly.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Kimberly Mckellar work for?
Kimberly Mckellar is a VP, Customer Success at Gladly, a company specializing in Prepackaged software.
Where Kimberly Mckellar graduated from?
Kimberly Mckellar holds a degree in from Women Unlimited LEAD Program.
How can I directly contact Kimberly Mckellar?
To contact Kimberly Mckellar directly, you can use the email address *****************@gladly.com. Complete contact information is available upon registration with Muraena.
Who is Kimberly Mckellar?
Kimberly Mckellar is a seasoned Customer Experience Leader with extensive expertise spanning various sectors including Ecommerce, healthcare, and technology. She excels at transforming complex data and business strategies into actionable insights, driving significant revenue growth and fostering long-term partnerships. Her passion lies in building and leading high-performing teams that consistently deliver exceptional customer experiences. Kimberly has held pivotal roles at Gladly and Zephyr Health, where she has shaped customer success initiatives and strategic account management. With a strong foundation in the pharmaceutical industry, she has a proven track record in sales and operational leadership. Kimberly's educational background includes a Bachelor of Arts in Science, Technology, and Society from the University of California, Santa Cruz, complemented by participation in the Women Unlimited LEAD Program. Her unique ability to identify opportunities where others see challenges sets her apart.
Kimberly`s contact details
*****************@gladly.com
*****************@merck.com
Colleagues
VP Product Management and Design
VP of Engineering
Chief Revenue Officer (CRO)
Vice President, Talent and Engagement
Co-Founder
VP Customer Experience
Vice President - Head of North America Enterprise Sales
Vice President Product Marketing
Chief People Officer