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Michael Hicks
Michael Hicks
VP Product Management and Design | Gladly
San Francisco, California, United States
Michael Hicks
Summary
Michael Hicks is a seasoned product management professional with a strong background in both education and technology sectors. He is currently the VP of Product Management and Design at Gladly, where he leverages his expertise in agile methodologies and user experience to drive product innovation. With over a decade of experience, Michael has successfully transitioned through various roles, showcasing his adaptability and commitment to excellence. His career began in education as an English and French teacher, which laid the foundation for his communication skills and analytical thinking. Michael is passionate about creating impactful products that enhance user engagement and satisfaction. He has a proven track record of strategic planning and partnerships, particularly in the fintech and SaaS industries. Fluent in French, he also embraces diverse perspectives in his work. Outside of his professional endeavors, Michael is likely to engage in activities that promote lifelong learning and community involvement.
Michael Hicks
Work Experience
VP Product Management and Design at
Gladly
April 2024 - Present
Director, Product Management and Design at
Gladly
May 2023 - March 2024
Director of Product Management at
Gladly
April 2022 - May 2023
Staff Product Manager at
Gladly
June 2020 - April 2022
Senior Product Manager at
Gladly
March 2019 - June 2020
Senior Product Manager at
Roostify
June 2017 - March 2019
Product Manager at
Roostify
August 2016 - June 2017
Senior Product Manager at
GreatSchools.org
February 2015 - June 2016
Product Manager at
GreatSchools.org
June 2013 - January 2015
Associate Product Manager at
GreatSchools.org
April 2012 - June 2013
Data Associate at
GreatSchools.org
August 2011 - April 2012
English and French Teacher at
Delbarton School
August 2010 - July 2011
Michael Hicks
Education
Haverford College, Bachelor Of Arts (Ba)
January 2003 - January 2007
Loyola Blakefield, High School
January 1999 - January 2003
Frequently Asked Questions about Michael Hicks
What is Michael Hicks email address?
Michael Hicks's primary email address is *********@gladly.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Michael Hicks work for?
Michael Hicks is a VP Product Management and Design at Gladly, a company specializing in Prepackaged software.
Where Michael Hicks graduated from?
Michael Hicks holds a degree in English from Haverford College.
How can I directly contact Michael Hicks?
To contact Michael Hicks directly, you can use the email address *********@gladly.com. Complete contact information is available upon registration with Muraena.
Who is Michael Hicks?
Michael Hicks is a seasoned product management professional with a strong background in both education and technology sectors. He is currently the VP of Product Management and Design at Gladly, where he leverages his expertise in agile methodologies and user experience to drive product innovation. With over a decade of experience, Michael has successfully transitioned through various roles, showcasing his adaptability and commitment to excellence. His career began in education as an English and French teacher, which laid the foundation for his communication skills and analytical thinking. Michael is passionate about creating impactful products that enhance user engagement and satisfaction. He has a proven track record of strategic planning and partnerships, particularly in the fintech and SaaS industries. Fluent in French, he also embraces diverse perspectives in his work. Outside of his professional endeavors, Michael is likely to engage in activities that promote lifelong learning and community involvement.
Michael`s contact details
*********@gladly.com
Colleagues
VP, Customer Success
VP of Engineering
Chief Revenue Officer (CRO)
Vice President, Talent and Engagement
Co-Founder
VP Customer Experience
Vice President - Head of North America Enterprise Sales
Vice President Product Marketing
Chief People Officer