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Michael Hicks

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Michael Hicks

VP Product Management and Design | Gladly

San Francisco, California, United States

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Michael Hicks

Summary

Michael Hicks is a seasoned product management professional with a strong background in both education and technology sectors. He is currently the VP of Product Management and Design at Gladly, where he leverages his expertise in agile methodologies and user experience to drive product innovation. With over a decade of experience, Michael has successfully transitioned through various roles, showcasing his adaptability and commitment to excellence. His career began in education as an English and French teacher, which laid the foundation for his communication skills and analytical thinking. Michael is passionate about creating impactful products that enhance user engagement and satisfaction. He has a proven track record of strategic planning and partnerships, particularly in the fintech and SaaS industries. Fluent in French, he also embraces diverse perspectives in his work. Outside of his professional endeavors, Michael is likely to engage in activities that promote lifelong learning and community involvement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Non-Profit Experience

Michael Hicks

Work Experience

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VP Product Management and Design at

Gladly

April 2024 - Present

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Director, Product Management and Design at

Gladly

May 2023 - March 2024

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Director of Product Management at

Gladly

April 2022 - May 2023

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Staff Product Manager at

Gladly

June 2020 - April 2022

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Senior Product Manager at

Gladly

March 2019 - June 2020

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Senior Product Manager at

Roostify

June 2017 - March 2019

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Product Manager at

Roostify

August 2016 - June 2017

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Senior Product Manager at

GreatSchools.org

February 2015 - June 2016

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Product Manager at

GreatSchools.org

June 2013 - January 2015

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Associate Product Manager at

GreatSchools.org

April 2012 - June 2013

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Data Associate at

GreatSchools.org

August 2011 - April 2012

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English and French Teacher at

Delbarton School

August 2010 - July 2011

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Michael Hicks

Education

Haverford College, Bachelor Of Arts (Ba)

January 2003 - January 2007

Loyola Blakefield, High School

January 1999 - January 2003

Frequently Asked Questions about Michael Hicks

What is Michael Hicks email address?

Michael Hicks's primary email address is *********@gladly.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michael Hicks work for?

Michael Hicks is a VP Product Management and Design at Gladly, a company specializing in Prepackaged software.

Where Michael Hicks graduated from?

Michael Hicks holds a degree in English from Haverford College.

How can I directly contact Michael Hicks?

To contact Michael Hicks directly, you can use the email address *********@gladly.com. Complete contact information is available upon registration with Muraena.

Who is Michael Hicks?

Michael Hicks is a seasoned product management professional with a strong background in both education and technology sectors. He is currently the VP of Product Management and Design at Gladly, where he leverages his expertise in agile methodologies and user experience to drive product innovation. With over a decade of experience, Michael has successfully transitioned through various roles, showcasing his adaptability and commitment to excellence. His career began in education as an English and French teacher, which laid the foundation for his communication skills and analytical thinking. Michael is passionate about creating impactful products that enhance user engagement and satisfaction. He has a proven track record of strategic planning and partnerships, particularly in the fintech and SaaS industries. Fluent in French, he also embraces diverse perspectives in his work. Outside of his professional endeavors, Michael is likely to engage in activities that promote lifelong learning and community involvement.

Michael`s contact details

mail

*********@gladly.com

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Jonathan Hinz

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