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Kristen Durham

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Kristen Durham

SVP, SMB & Startups | Zendesk

San Francisco, California, United States

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Kristen Durham

Summary

Kristen Durham is a seasoned executive with extensive experience in leading startups and SMB segments at Zendesk, where she oversees a large organization dedicated to enhancing customer service and experience. With a strong background in business development, strategic planning, and community outreach, she has successfully driven significant growth in new business bookings. Kristen has a rich history of working in various roles, including Chief of Staff and Director at Silicon Valley Bank, where she focused on international market expansion. Her academic credentials include a Master's degree in Energy & Resources from UC Berkeley, complementing her expertise in cleantech and climate change. Passionate about sustainability and innovation, Kristen actively mentors founders and engages with venture capital firms. Her career reflects a commitment to fostering partnerships and driving impactful strategies in the tech ecosystem.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Startup Experience

Kristen Durham

Work Experience

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SVP, SMB & Startups at

Zendesk

October 2022 - Present

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VP, Startups at

Zendesk

January 2020 - September 2022

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Chief of Staff at

Zendesk

January 2016 - December 2019

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Director, Global Gateway at

Silicon Valley Bank

June 2011 - November 2015

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Vice President, Global Initiatives at

Bay Area Council

January 2010 - May 2011

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Senior Analyst & China Activities Coordinator at

Bay Area Council Economic Institute

June 2008 - January 2010

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Graduate Student Researcher, International and Environmental Programs at

National Renewable Energy Laboratory

June 2007 - August 2007

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Graduate Student Researcher, Energy Efficiency Section at

State of California

August 2006 - May 2007

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International Marketing Intern at

U.S. Department of Agriculture Forest Service

September 2005 - February 2006

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Program Assistant, China Environmental Study Abroad Program at

University Of Missouri

January 2005 - January 2005

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Kristen Durham

Education

University of California, Berkeley, Ms

January 2006 - January 2008

Wuhan University

January 2004 - January 2006

University of Missouri, Bs

January 2001 - January 2005

Frequently Asked Questions about Kristen Durham

What is Kristen Durham email address?

Kristen Durham's primary email address is *******@zendesk.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Kristen Durham work for?

Kristen Durham is a SVP, SMB & Startups at Zendesk, a company specializing in Prepackaged software.

Where Kristen Durham graduated from?

Kristen Durham holds a degree in Energy & Resources from University of California, Berkeley.

How can I directly contact Kristen Durham?

To contact Kristen Durham directly, you can use the email address *******@zendesk.com. Complete contact information is available upon registration with Muraena.

Is Kristen Durham an immigrant?

Yes, Kristen Durham is an immigrant and currently based in United States

Who is Kristen Durham?

Kristen Durham is a seasoned executive with extensive experience in leading startups and SMB segments at Zendesk, where she oversees a large organization dedicated to enhancing customer service and experience. With a strong background in business development, strategic planning, and community outreach, she has successfully driven significant growth in new business bookings. Kristen has a rich history of working in various roles, including Chief of Staff and Director at Silicon Valley Bank, where she focused on international market expansion. Her academic credentials include a Master's degree in Energy & Resources from UC Berkeley, complementing her expertise in cleantech and climate change. Passionate about sustainability and innovation, Kristen actively mentors founders and engages with venture capital firms. Her career reflects a commitment to fostering partnerships and driving impactful strategies in the tech ecosystem.

Kristen`s contact details

mail

*******@zendesk.com

Colleagues

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Darren Parker

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Paul Warn

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Pedro Fontes

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Ted Smith

Limited Partner

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Alaina Franklin

Regional Vice President of Customer Success APAC

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Amanda Mileski

Chief of Staff and Business Operations, Security

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